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Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach

Tracy Barkus | Page 9

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
231 Reviews
4.3

231 Reviews

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231 Reviews of Tracy Barkus

June 16, 2025

Dealership Rating
Employee Rating

Southern KIA handled my service very adeptly, including ways to save on my bill and suggestions. More

by sowens2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Joe Miller

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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 14, 2025

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Employee Rating

I don’t know about the dealership but the girl helping me was great professional friendly i was impressed More

by brenandb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 13, 2025

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Employee Rating

Great service in record time with updates along the way. Would highly recommend to anyone More

by beachlovertg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 13, 2025

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Employee Rating

The dealership is easy to get to , it's clean and you feel welcome. Almost at home. More

by MISSKOKO1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2025

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Employee Rating

I was able to get a service appointment in a timely manner and I really enjoyed the video from the service technician afterwards. More

by kennybgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

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Jun 11, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 29, 2025

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Employee Rating

I had no problems. Everyone was very nice I will be back in the future More

by patkaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

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Employee Rating

Took in for a safety recall. Said it could take 24 hours. I call at hour 24 with 0 updates and no one can give me info on my car. Hour 30 I finally received an update saying they More

by antoniolopezcardona208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RT Ives

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May 16, 2025

Dealership Rating
Employee Rating

Service personal were excellent. I thought that the invoice was a bit higher then I expected. More

by PERFETTO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

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May 16, 2025

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

May 14, 2025

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Employee Rating

As always service was great. Folks in the service center were very professional and courteous. More

by Tractor007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

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May 16, 2025

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 14, 2025

Dealership Rating
Employee Rating

Service was awful and still no contact or information about service recall and tire rod. 3rd purchase will NOT purchase another More

by JASONDIEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks

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May 16, 2025

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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