Tracy Barkus | Page 3

This is the second time I have been here, after purchasing my kia from the location. Everytime I call, no one answers. They call back, but sometimes it takes a few rounds of phone tag before you ge purchasing my kia from the location. Everytime I call, no one answers. They call back, but sometimes it takes a few rounds of phone tag before you get through or it is so loud in the background you cannot hear well. Also, my radio has not been working for 5 months now and they are not fixing it. Apparently they do not have the needed materials, but there neighboring facility in greenbrier does. You would think they could borrow the needed materials or set me up with an appointment there, but insstead have been almost no help towards a solution. More

by Anonymous Verified Customer Verified Customer

Helpful 0

Report | Print

Southern kia is a very friendly and helpful dealership to work with. Would recommend them to anyone wanting to buy a KIA vehicle. work with. Would recommend them to anyone wanting to buy a KIA vehicle. More

by VADEPJOHN1 Verified Customer Verified Customer

Helpful 0

Report | Print

Do not respond to phone calls. Took me 3 visits to get back up camera safety recall done. However, when I go in and talk to someone face to face they are pleasant and helpful. N Took me 3 visits to get back up camera safety recall done. However, when I go in and talk to someone face to face they are pleasant and helpful. Need more mechanics and wish could make appt for oil change More

by JUSTCRAVENN9238 Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership was clean and they had water in the waiting area. But two issues I had one being I have to go back and have my oil counter reset cause it was not done. The other being a sales agent was waiting area. But two issues I had one being I have to go back and have my oil counter reset cause it was not done. The other being a sales agent was scheduled to met me to discuss a trade in and that was never done. Which was weird cause that was scheduled with the word of Robin. Left me feeling like little fish with no worth. Well it is what it is at this point. More

by jasontroy49 Verified Customer Verified Customer

Helpful 0

Report | Print

When picking up my vehicle, no one acknowledged me when I came in. While waiting for the cashier, the male service attendant was complaining about work very explicitly with colorful language. When calling came in. While waiting for the cashier, the male service attendant was complaining about work very explicitly with colorful language. When calling for an appointment I asked for oil change and state inspection. My husband noticed this week, the state inspection had not been done. Now I have to return. So no I will not recommend your dealership. The staff is unprofessional and not capable of following simple instructions. More

by htwine67 Verified Customer Verified Customer

Helpful 0

Report | Print

Overall Excellent professional service in Communication, Explanation of services and Diagnostics. Love the express services. Explanation of services and Diagnostics. Love the express services. More

by ALBERTORODRIGUEZ1530 Verified Customer Verified Customer

Helpful 0

Report | Print

I received prompt, professional service from service technician to mechanical technician and the cashier, services took less time than I anticipated. technician to mechanical technician and the cashier, services took less time than I anticipated. More

by williamscleavland891 Verified Customer Verified Customer

Helpful 0

Report | Print

Everybody was efficient and professional. Friendly except the lady by the office who took my payment. No Hi or Hello or even a smile. Friendly except the lady by the office who took my payment. No Hi or Hello or even a smile. More

by dianav76 Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership’s staff is always kind and polite when I come in. When I drop off my car it tends to be ready sooner than I usually expect which has been great! come in. When I drop off my car it tends to be ready sooner than I usually expect which has been great! More

by Amoyer6 Verified Customer Verified Customer

Helpful 0

Report | Print

The service receptionist and the mechanic were extremely helpful and answered my questions about my car helpful and answered my questions about my car More

by doriesarmento Verified Customer Verified Customer

Helpful 0

Report | Print