Tracy Barkus | Page 3

Extremely slow for the simplest of services, had an appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minut appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minutes as he just sits there and does nothing…. More

by EMMA9350 Verified Customer Verified Customer

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Everything went well. It would’ve been nice to have a little cookies or treats available along with the coffee. It would’ve been nice to have a little cookies or treats available along with the coffee. More

by fraczingales Verified Customer Verified Customer

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The service department did not properly check for a leak in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was u in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was unable to be driven. When the service team properly checked the leak after the tire was completely flat, they all of the sudden discovered the leak. This department is lucky my tire did not blow out on the way home which could have caused a major accident, resulting in a lawsuit against them. I do not trust the service department at this dealership. They have attempted to charge me for services covered under my warranty, well knowing that the service was covered. I regret purchasing my vehicle from this dealership. More

by sierra.meszaros Verified Customer Verified Customer

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THE WORSE SERVICE DEPT EVER! No one ever knows anything and communication is the worse! No one ever knows anything and communication is the worse! More

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The Service Manager took,my vehicle for the test drive to listen to the issue I was experiencing, unfortunately we could not reproduce that while we were out. But he did notice I needed an inspection and too listen to the issue I was experiencing, unfortunately we could not reproduce that while we were out. But he did notice I needed an inspection and took care of that. The team was great to work with and suggested I return when I experience it again. More

by MK4PAWLOWSKI1 Verified Customer Verified Customer

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I made my appt. through a third party who never informed Southern Kia!! When I showed up and they didn't have me on their schedule, they fit me in anyway! I really through a third party who never informed Southern Kia!! When I showed up and they didn't have me on their schedule, they fit me in anyway! I really appreciated that as I live an hour away. More

by RFD189 Verified Customer Verified Customer

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Wait was limited, staf was professional and friendly, they told us what we can expect. We also really liked the video that was send to us !we were pleasantly surprised by the service we got! they told us what we can expect. We also really liked the video that was send to us !we were pleasantly surprised by the service we got! More

by pretfamily4 Verified Customer Verified Customer

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I received courteous and timely service when I brought my car in for regular service. car in for regular service. More

by avgreeley Verified Customer Verified Customer

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Everyone was very helpful and nice. Over all everything went quickly. Very pleased with everything Over all everything went quickly. Very pleased with everything More

by LANNINGSIERRIA Verified Customer Verified Customer

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There was an issue finding the appointment for my husband and a gentleman figured it out for him but there was a lady at the front desk that was extremely rude. She had a bad attitude & was intentionally rud and a gentleman figured it out for him but there was a lady at the front desk that was extremely rude. She had a bad attitude & was intentionally rude. I wish I got her name. When didn’t see his name right away, instead of trying to look up the phone number, an email, correctly spelling his name, she tried to just send him away & make him schedule another appointment. Luckily, another worker overheard and actually did their job and found him in the system. Any questions my husband asked was met with a rude and sarcastic response. More

by Tanner.Petersen01 Verified Customer Verified Customer

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