531 Reviews
Write a Review531 Reviews of Tracy Black
January 16, 2018
Easy to purchase a car at this dealer I bought a Jeep Grand Cherokee and when it came in the Jeep dealer could not put the sidesteps on the vehicle. Never told me that until I was leaving I bought a Jeep Grand Cherokee and when it came in the Jeep dealer could not put the sidesteps on the vehicle. Never told me that until I was leaving to pick up the car. I decided to look into other cars. Test drove a 2017 leftover Explorer and loved it. The Platinum model. Looked online and found a 2018 Explorer at Larson which was fully loaded with everything I wanted. Sidesteps, roof rack, mud flaps, cargo liner you name it they added everything on the car which is a Platinum and has everything already. Bucket back seats with console. I am from Bergen County and worked with Tim Pellicano over the phone to do all the paperwork. Picked up the car and met Robert Barranger who was one of the nicest guys and extremely helpful. Jaz Foster stepped me through all the options on the car which are many she knows this car inside and out. Tracy in finance made the paperwork painless and quick. I am glad I found this dealership and it was worth the trip to Lakewood to deal with such nice helpful and easygoing sales professionals. I would recommend anyone from North Jersey to work with this team. Very happy and love the Explorer Platinum so much more then the Jeep. Glad it all worked out and thank you all for making my buying experience so easy and pleasant. Liz Scott Ramey NJ. More
Other Employees Tagged: Tim Pellicano, Robert F. Barranger Jr. , Jazmyn Foster
January 06, 2018
Vehicle purchase. Great service on the purchase of a vehicle and setting up an appointment for future service. With hopes that Larson Ford establishes a free vehicle ca Great service on the purchase of a vehicle and setting up an appointment for future service. With hopes that Larson Ford establishes a free vehicle car wash, after every service appointment. Hooray!!!!!!!! More
Other Employees Tagged: Sean Edwing
January 05, 2018
It was wonderful This dealership is fantastic, and my sales consultant was the greatest . Her name is Susan Havrilla. Susan made the process extremely easy, for a fir This dealership is fantastic, and my sales consultant was the greatest . Her name is Susan Havrilla. Susan made the process extremely easy, for a first time new car buyer. I was so pleased with the support and service at Larson Ford, I will recommend to anyone to go to Larson Ford, because again they made buying a new car extremely easy and comfortable. Thank you Susan Havrilla and everyone at Larson Ford. Diane Murphy from Brooklyn More
Other Employees Tagged: Susan Havrilla
January 05, 2018
Not your typical dealership They don't have that typical flashy showroom, but that's not most are there to buy. We wanted to upgrade from lease Cherokee to an Explorer size vehic They don't have that typical flashy showroom, but that's not most are there to buy. We wanted to upgrade from lease Cherokee to an Explorer size vehicle. Al, our sales associate was very professional, listened, and cared for our needs. His demeanor wasn't overbearing and intimidating like a typical dealership. We explained how we did research on additional vehicles, and we initially wanted to test drive with no pressure on the spot. He completely understood about us feeling comfortable in our decision to explore other manufacturers. We returned to pick up our Explorer, Big John got us out of our Cherokee lease and worked out an outstanding price, with some extras too. Tracy made the paperwork easy and painless, and didn't feel a business transaction. Very professional service, straight to the point with no high pressure, and limited added fees (tire and wheel protection). More
Other Employees Tagged: Big John Duncsak, Al Mazzola
December 27, 2017
purchasing a new car Great experience purchasing a new car. Staff was friendly and very helpful. I would recommend Larson Ford to purchase a new car. We will receive our f Great experience purchasing a new car. Staff was friendly and very helpful. I would recommend Larson Ford to purchase a new car. We will receive our first two oil changes for free. More
Other Employees Tagged: Big John Duncsak, Capt. Ron Hrank
December 22, 2017
Customer Oriented Best service ever. They meet you where you are. Reliable From one hand off to the other, you will be in good hands. Carmel Lee Best service ever. They meet you where you are. Reliable From one hand off to the other, you will be in good hands. Carmel Lee More
Other Employees Tagged: Robert F. Barranger Jr. , Big John Duncsak
December 20, 2017
2018 F150 Roush Everyone was friendly, it was a great buying experience, financing was easy and they matched my bank rate. My salesman Bob did not pressure me to make Everyone was friendly, it was a great buying experience, financing was easy and they matched my bank rate. My salesman Bob did not pressure me to make the purchase. More
Other Employees Tagged: Robert F. Barranger Jr.
December 15, 2017
AMAZING SERVICE This is my 3 car I've purchased from Larson Ford and by far the best experience from a ford dealer or any dealer!! Our salesman is Bobby Barranger for This is my 3 car I've purchased from Larson Ford and by far the best experience from a ford dealer or any dealer!! Our salesman is Bobby Barranger for all 3 and I can't say enough about him! He works harder than any other salesman to get you what you want and the best deal he can. We love Larson so much that we drive 45 miles each way just to get to them meanwhile passing about 10 other ford dealers. Just as an example of customer service Bobby uninstalled my tonneau in my old truck and installed it for me in my new truck! 6 more months we will be back for another explorer for my wife and I look forward to it!! Who says that about car shopping? More
Other Employees Tagged: Robert F. Barranger Jr.
December 14, 2017
New purchase I had a great experience at Larson Ford. Sean is an excellent salesman. Would definitely recommend to my friends and family. Test drove and bought. I had a great experience at Larson Ford. Sean is an excellent salesman. Would definitely recommend to my friends and family. Test drove and bought. More
Other Employees Tagged: Sean Edwing
December 12, 2017
Two For Two!!! I just cannot say enough about this entire dealership for many reasons!!! This is the second car in less then two years that we have purchased at Lars I just cannot say enough about this entire dealership for many reasons!!! This is the second car in less then two years that we have purchased at Larson Ford & we will never go anywhere else again! First, Rob Larson is always willing to get involved as a hands on owner. Secondly, The whole staff is so professional! My first salesman was amazing but was no longer there. However when I reached out to him on the initial first call on the second car he immediately returned my call and recommended Captain Ron Hrank who was spot on too! Capt.Ron was experienced, honest & made it a pleasant experience for us & he will be our new salesperson going forward. I also want to take a moment to mention Timothy Pellicano, the General Sales Manager, Tracy Black in Finance & lastly a shout out to Jazmyn Foster who assisted my husband with all the "bells & whistles" on his new car! The place is spotlessly clean, the service department is super efficient and even the coffee was good! :) Everyone, even if they were not directly involved were friendly & helpful & I will continue to recommend all these folks at Larson Ford! More
Other Employees Tagged: Robert Larson, Tim Pellicano , Jazmyn Foster, Capt. Ron Hrank

