535 Reviews
Write a Review535 Reviews of Tracy Black
January 27, 2018
Only a few hours start to finish. Very motivated sellers. They were helpful all the way through the process and transparent about how I can get the best possible deal on the car. My sa Very motivated sellers. They were helpful all the way through the process and transparent about how I can get the best possible deal on the car. My saleswoman, Susan, was great and extremely knowledgeable about the product. Would definitely go back! More
Other Employees Tagged: Susan Havrilla , Big John Duncsak
January 27, 2018
Excellent customer service As someone who dreads the car buying experience, I was not enthusiastic when I got to Larson Ford. However, my time at the dealership was well spent w As someone who dreads the car buying experience, I was not enthusiastic when I got to Larson Ford. However, my time at the dealership was well spent with Chris, who was able to navigate my unique buying situation with ease. I came into the building not sure I wanted to purchase a car at all and left having put a deposit down on a vehicle. It was overall a very positive experience and I would definitely consider returning when the time comes for my next purchase. More
Other Employees Tagged: Chris Bristow
January 22, 2018
Hassle free buying experience. Genuine professionals. Larson Ford has the most experienced and professional personnel. Everyone works as a team. Captain Ron Hrank was extremely informative in helping us Larson Ford has the most experienced and professional personnel. Everyone works as a team. Captain Ron Hrank was extremely informative in helping us pick out the best vehicle for our needs a 2018 F150. Tracy Black was sensational assisting us in outfitting our new truck. Tracy prepared all our financing paperwork, flawlessly. Tim Pellicano provided us with valuable information on our major purchase decision. Tim is extremely helpful and a true professional. I am a return customer and I recommend Larson Ford to all my family and friends. You will always be treated honestly and with respect. More
Other Employees Tagged: Tim Pellicano , Capt. Ron Hrank
January 18, 2018
"A Very Good Buying Experience" My wife and I went to look at cars on a snowy Saturday: 3 hours later we drove away in a 2016 Fusion. The sales person, Sean Edwing, was patient and i My wife and I went to look at cars on a snowy Saturday: 3 hours later we drove away in a 2016 Fusion. The sales person, Sean Edwing, was patient and informative: he did not pressure us into buying the car (which we did) but handled everything in a professional manner. The finance was handled expertly by Tracy Black. All in all, a very good buying experience. More
Other Employees Tagged: Sean Edwing
January 16, 2018
Easy to purchase a car at this dealer I bought a Jeep Grand Cherokee and when it came in the Jeep dealer could not put the sidesteps on the vehicle. Never told me that until I was leaving I bought a Jeep Grand Cherokee and when it came in the Jeep dealer could not put the sidesteps on the vehicle. Never told me that until I was leaving to pick up the car. I decided to look into other cars. Test drove a 2017 leftover Explorer and loved it. The Platinum model. Looked online and found a 2018 Explorer at Larson which was fully loaded with everything I wanted. Sidesteps, roof rack, mud flaps, cargo liner you name it they added everything on the car which is a Platinum and has everything already. Bucket back seats with console. I am from Bergen County and worked with Tim Pellicano over the phone to do all the paperwork. Picked up the car and met Robert Barranger who was one of the nicest guys and extremely helpful. Jaz Foster stepped me through all the options on the car which are many she knows this car inside and out. Tracy in finance made the paperwork painless and quick. I am glad I found this dealership and it was worth the trip to Lakewood to deal with such nice helpful and easygoing sales professionals. I would recommend anyone from North Jersey to work with this team. Very happy and love the Explorer Platinum so much more then the Jeep. Glad it all worked out and thank you all for making my buying experience so easy and pleasant. Liz Scott Ramey NJ. More
Other Employees Tagged: Tim Pellicano, Robert F. Barranger Jr. , Jazmyn Foster
January 06, 2018
Vehicle purchase. Great service on the purchase of a vehicle and setting up an appointment for future service. With hopes that Larson Ford establishes a free vehicle ca Great service on the purchase of a vehicle and setting up an appointment for future service. With hopes that Larson Ford establishes a free vehicle car wash, after every service appointment. Hooray!!!!!!!! More
Other Employees Tagged: Sean Edwing
January 05, 2018
It was wonderful This dealership is fantastic, and my sales consultant was the greatest . Her name is Susan Havrilla. Susan made the process extremely easy, for a fir This dealership is fantastic, and my sales consultant was the greatest . Her name is Susan Havrilla. Susan made the process extremely easy, for a first time new car buyer. I was so pleased with the support and service at Larson Ford, I will recommend to anyone to go to Larson Ford, because again they made buying a new car extremely easy and comfortable. Thank you Susan Havrilla and everyone at Larson Ford. Diane Murphy from Brooklyn More
Other Employees Tagged: Susan Havrilla
January 05, 2018
Not your typical dealership They don't have that typical flashy showroom, but that's not most are there to buy. We wanted to upgrade from lease Cherokee to an Explorer size vehic They don't have that typical flashy showroom, but that's not most are there to buy. We wanted to upgrade from lease Cherokee to an Explorer size vehicle. Al, our sales associate was very professional, listened, and cared for our needs. His demeanor wasn't overbearing and intimidating like a typical dealership. We explained how we did research on additional vehicles, and we initially wanted to test drive with no pressure on the spot. He completely understood about us feeling comfortable in our decision to explore other manufacturers. We returned to pick up our Explorer, Big John got us out of our Cherokee lease and worked out an outstanding price, with some extras too. Tracy made the paperwork easy and painless, and didn't feel a business transaction. Very professional service, straight to the point with no high pressure, and limited added fees (tire and wheel protection). More
Other Employees Tagged: Big John Duncsak, Al Mazzola
December 27, 2017
purchasing a new car Great experience purchasing a new car. Staff was friendly and very helpful. I would recommend Larson Ford to purchase a new car. We will receive our f Great experience purchasing a new car. Staff was friendly and very helpful. I would recommend Larson Ford to purchase a new car. We will receive our first two oil changes for free. More
Other Employees Tagged: Big John Duncsak, Capt. Ron Hrank
December 22, 2017
Customer Oriented Best service ever. They meet you where you are. Reliable From one hand off to the other, you will be in good hands. Carmel Lee Best service ever. They meet you where you are. Reliable From one hand off to the other, you will be in good hands. Carmel Lee More
Other Employees Tagged: Robert F. Barranger Jr. , Big John Duncsak
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