Tracy Nichols | Page 3

Steve was a pleasure to work with. Knowledgeable, professional, personable. Made the buying experience for my wife and myself enjoyable. I would refer anyone to him without reservation Knowledgeable, professional, personable. Made the buying experience for my wife and myself enjoyable. I would refer anyone to him without reservation. . More

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Chris was absolutely the best on closing the deal. I had a great experience with him and Lithia Toyotas and I do recommend him. I had a great experience with him and Lithia Toyotas and I do recommend him. More

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Cody was extremely helpful. I felt no pressure but was given all the information I needed to make a confident decision regarding my purchase. I felt no pressure but was given all the information I needed to make a confident decision regarding my purchase. More

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Great customer service ! Thank you Tristan for quick respond back. Recommend to everyone who needs a car . Thank you Tristan for quick respond back. Recommend to everyone who needs a car . More

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Went in the facility to look at some used vehicles, came out with a new car at a great rate... all thanks to my knowledgeable salesman ——Mr. Hales. Took a few hours for paperwork, then the keys were handed out with a new car at a great rate... all thanks to my knowledgeable salesman ——Mr. Hales. Took a few hours for paperwork, then the keys were handed to me. Thank you Lithia Toyota of Redding, you rock! More

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Friendly, not pushy, up front about vehicle availability, other options besides what we came in requesting and continued support after leaving the dealership. other options besides what we came in requesting and continued support after leaving the dealership. More

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Service department are not good, promise customer jobs will be done the same day, but never been done. I have go back 5 time to get my alignment done correctly. will be done the same day, but never been done. I have go back 5 time to get my alignment done correctly. More

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Our salesman, Rob Howard was very professional. He got us the best deal possible. Tracy in finance was great. She called me after signing and informed me she was able to get us a lower interest rat He got us the best deal possible. Tracy in finance was great. She called me after signing and informed me she was able to get us a lower interest rate!!! Great staff and great to work with. More

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Kept me updated on the particular car I wanted since i could not come in right away. Very responsive. Friendly. Easy to work with. could not come in right away. Very responsive. Friendly. Easy to work with. More

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First of all, let me preface this review by saying that we were not in a good frame of mind when we visited. Our beautiful Kia K900 had just had another issue, and we were heartbroken over it because we re we were not in a good frame of mind when we visited. Our beautiful Kia K900 had just had another issue, and we were heartbroken over it because we really loved that car. However, we knew that the issues were going to just slowly keep creeping up, and my husband recommended looking at a Toyota. He’s owned Toyotas for years and loves them. But, like I said, my heart was broken over my beautiful Kia. Anyway, Tristan was our sales person and he absolutely could not be nicer. I really didn’t want to buy a new car, but I ended up with a gorgeous beauty. The dealership was clean, accommodating, and everyone was super friendly. We even went to high school with the gal that did our DMV paperwork, Tracy Nichol. She’s amazing, and got us a great rate. So I would highly recommend this dealership to anybody, even on a stressful day when you don’t wanna get rid of your car and get a new one. Lol. More

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