Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 2

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
328 Reviews
4.7

328 Reviews

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328 Reviews of Tracy Sapienza

July 30, 2026

Dealership Rating
Employee Rating

George is a good salesman who works hard to find the appropriate vehicle for the consumers’s need. The dealership and shop are well maintained and general staff are friendly and helpful. More

by Llg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 30, 2026

Ken Ganley Ford Parma responded

We appreciate you pointing out George’s dedication and our well maintained facility and welcoming team. We hope you’re enjoying your new Ford, and we look forward to helping you again.

July 22, 2026

Dealership Rating
Employee Rating

Sales man was excellent! ! So was financing! Smooth process and painless! Got what I wanted for the price I wanted ! More

by larryw12301979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi

Jul 22, 2026

Ken Ganley Ford Parma responded

We’re thrilled Bolaji provided excellent assistance and Tracy made financing smooth and painless. We’re glad you drove away in the Ford Ranger you wanted at the price you wanted. Enjoy your new Ranger!

July 18, 2026

Dealership Rating
Employee Rating

Pam did a fantastic job with the purchase of my new Bronco. This will be my third lease with Ganley Ford. Highly recommend. More

by Brettabrockman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Jul 18, 2026

Ken Ganley Ford Parma responded

It’s wonderful to know Pam made your Ford Bronco lease experience stand out. Thank you for choosing us for your third lease and for recommending our team. We look forward to helping you again.

July 09, 2026

Dealership Rating
Employee Rating

Very easy ,polite service From Tracy to Tom the General manger was one of the most easiest experiences. More

by JDSCHN85
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Jul 09, 2026

Ken Ganley Ford Parma responded

Delighted to receive your five-star review. Tracy and our team are pleased the lease process for your new Ford Bronco Sport was smooth and polite. We look forward to seeing you again soon.

June 24, 2026

Dealership Rating
Employee Rating

Inviting, friendly, professional and courteous staff. We were greeted immediately on arrival. Even though we were early for our appointment with our salesperson we were accommodated. More

by rmpinto.54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Jun 24, 2026

Ken Ganley Ford Parma responded

Thank you for highlighting our inviting, friendly staff and immediate greeting. Accommodating your early arrival is something we’re happy to do. Congratulations on your new Ford F-150 and we look forward to your next visit.

June 18, 2026

Dealership Rating
Employee Rating

Treated well, prices were fair, the entire process went very smooth. Highly recommended. 5 stars. More

by Mike.garven27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Matt Palffy

Jun 18, 2026

Ken Ganley Ford Parma responded

Thank you for taking the time to leave a review. We’re pleased the buying process was seamless and you felt well cared for with fair pricing. Enjoy your new Ford Expedition and let us know if there’s anything we can assist you with down the road.

June 13, 2026

Dealership Rating
Employee Rating

They acted very fast and were able to have my car ready and payed for within 5 days. More

by caseyadams930
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amber Dickens

Jun 14, 2026

Ken Ganley Ford Parma responded

We’re glad we could prepare your new Ford Bronco in just five days. Thank you for the five-star rating.

June 09, 2026

Dealership Rating
Employee Rating

I've gotten all my cars from Ken Ganley Ford for over a decade. They are consistently friendly, cooperative, and always get me in and out. I worked with Pam Koglman - she is a gem! Tracy in finance is so k More

by saratwilliamsiv
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Jun 09, 2026

Ken Ganley Ford Parma responded

Thank you for trusting us with your Ford Bronco and for your loyalty over the past decade. It’s wonderful to hear Pam and Tracy made the experience friendly, cooperative, and efficient. We look forward to helping you again.

May 28, 2026

Dealership Rating
Employee Rating

George was very helpful and easy going. He made us feel very comfortable during our car buying process, and Traci also did a great job helping us with the process! More

by jmsodys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bode

May 28, 2026

Ken Ganley Ford Parma responded

It’s wonderful to hear George and Tracy made you feel so comfortable during your purchase of the used Ford Escape. Congratulations on your Escape and thank you for choosing Ford.

May 30, 2026

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

May 16, 2026

Dealership Rating
Employee Rating

Very knowledgeable a very professional - easy to work with and in and out pretty quick More

by LIKOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

May 16, 2026

Ken Ganley Ford Parma responded

It’s great to hear our team made the process smooth and delivered professional, knowledgeable service. Congratulations on your new Ford Escape. We look forward to helping you again whenever you need us.

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