Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 23

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
333 Reviews
4.7

333 Reviews

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333 Reviews of Tracy Sapienza

April 08, 2024

Dealership Rating
Employee Rating

Great dealership to deal with! !!!!!!!! Definitely would buy again from Ken Miller, great salesman. Would definitely do business again More

by OBROWN2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller

Apr 09, 2024

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2024

Dealership Rating
Employee Rating

Pam and Madelyn did a wonderful job in finding the perfect car for me. Pam also kept me in the price range I was looking for. Both were very professional and kind. More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Madelyn Vega

Apr 03, 2024

Ken Ganley Ford Parma responded

Angela, It's great to hear that Pam and Madelyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 03, 2024

Dealership Rating
Employee Rating

Great dealership, works with its customers to provide a quality experience. Will continue being a customer. More

by Antoinette Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman

Apr 03, 2024

Ken Ganley Ford Parma responded

Antoinette, , It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 27, 2024

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Employee Rating

We stopped in because Ganley Ford Parma had the exact vehicle that we were looking to purchase. They were responsive when I inquired online and we were met by Bert when we arrived. The vehicle was ready More

by PB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bert Cslzek, Ken Stafford

Mar 27, 2024

Ken Ganley Ford Parma responded

PB, It's fantastic to hear that Bert provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

March 25, 2024

Dealership Rating
Employee Rating

The dealership was clean and inviting. The staff was professional and courteous. The purchasing process was quick and easy. More

by mtoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, George Bode , Ken Ganley

Mar 26, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 16, 2024

Dealership Rating
Employee Rating

I visited there the weekend of their move and everything was very seamless and organized despite a lot going on at the dealership. Austin was very patient, knowledgeable, friendly, and accommodating. More

by william_tate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Mar 16, 2024

Ken Ganley Ford Parma responded

Thank you so much, William, for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 10, 2024

Dealership Rating
Employee Rating

Great customer service by the entire team. Jeromy did a great job as sales person and made it an easy process. Thank you for help! More

by michaelniro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeromy Acord, Ken Stafford

Mar 11, 2024

Ken Ganley Ford Parma responded

Thank you, Michael, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again!

March 02, 2024

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Employee Rating

Mike at Ganley Ford was awesome. He was extremely efficient and attentive in suggesting the right vehicle for me. The whole process was frictionless and most my most pleasant car b More

by Phillips.pj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Mar 02, 2024

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Mike, and it was a pleasure having you at the dealership. We appreciate your review!

February 20, 2024

Dealership Rating
Employee Rating

Ken Miller and the Parma Ganley team went above and beyond and created and seamless buying experience for my new Ford Explorer. This is the fourth vehicle my family has procured from this dealership an More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller

Feb 20, 2024

Ken Ganley Ford Parma responded

Jerry, Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Tracy and Kenneth were able to help, and we hope to see you again!

February 10, 2024

Dealership Rating
Employee Rating

A dealership is defined by it's staff. I have been working with John Ruper for over 20 years. His attention to customer service is second to none! Pam has been instrumental in supportin More

by mrod6529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that John always provides you with great service. We thank you for choosing Ken Ganley Ford West!

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