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Travis Battles
Travis Battles
General Manager
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
17 Reviews
Please allow our team and me to assist you with your automotive needs. I understand you can go anywhere and I assure you fairness, honesty, and professionalism always.
Read moreDealership Experience
3 mos
Languages Spoken
English
17 Reviews
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17 Reviews of Travis Battles
November 18, 2025
The car was not cleaned; I took the vehicle home in maintenance mode, the manager agreed to send a tech to my house after I refused to drive the car back to the dealership because of safety hazard. The maintenance mode, the manager agreed to send a tech to my house after I refused to drive the car back to the dealership because of safety hazard. They initially gave me 6.85 interest rate even though I have excellent credit. When I refused to purchase the car at that rate, they offered 4.6. The finance lady said they did not offer me that rate, but her screen clearly showed 5.1 - .50 which equates to 4.6. She refused to change it and financed at 4.85; I was tired after being there for several hours, but I did not appreciate her basically calling me a liar. She made the mistake and did not want to change the paperwork. More
by JACLEWIS
Verified CustomerOther Employees Tagged: Travis Battles
November 09, 2025
The process couldn't have gone smoother. From the moment I made the appointment online to the moment I checked out. Thank you to the professional staff. From the moment I made the appointment online to the moment I checked out. Thank you to the professional staff. More
by EHAWKES0
Other Employees Tagged: Brett Whitney, Cisco Lugo, Kevin Rafeek, Rabih Kassam, Jessica Goodale
September 29, 2025
I got great service and expert advice to keep my Acura TlX in good running shape. TlX in good running shape. More
by ken.spencer49
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
September 18, 2025
Thank you dearly Jessica for your patience and also helping me. You are a star!🌟 helping me. You are a star!🌟 More
by Jasmine.taylor621
Other Employees Tagged: Brett Whitney, Devin Sheldon, John Price, Daryl Hoe, Cisco Lugo, Kevin Rafeek, Rabih Kassam, Jessica Goodale
September 16, 2025
The service was great and I was very satisfied with the outsome with my vehicle. outsome with my vehicle. More
by Mrwillardcampbel
Other Employees Tagged: Brett Whitney, Devin Sheldon, Cisco Lugo, Kevin Rafeek, Rabih Kassam
September 14, 2025
Wonderful staff, Devin Amanda and Tevin have me choose the right vehicle thank you guys!! the right vehicle thank you guys!! More
by BROWNSHAKEEMA12
Other Employees Tagged: Brett Whitney, Devin Sheldon, John Price, Daryl Hoe, Cisco Lugo, Kevin Rafeek, Rabih Kassam , Amanda
September 05, 2025
Best dealership service ever. I am very pleased with services and appreciate Cisco and the team! I am very pleased with services and appreciate Cisco and the team! More
by gabriellmcnair
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
September 04, 2025
You have to wait two hours plus to get your car inspected because they seem to schedule a lot of cars at the same time. They don’t answer the phones so it is frustrating. because they seem to schedule a lot of cars at the same time. They don’t answer the phones so it is frustrating. More
by I don’t know what that means
August 31, 2025
I have high expectations for Acura. Your services it top grade. All of your staff are very professional. Your services it top grade. All of your staff are very professional. More
by Artishinton1
Other Employees Tagged: Brett Whitney, Cisco Lugo, Kevin Rafeek, Rabih Kassam
August 31, 2025
Everyone I encountered during my visit was professional, courteous, knowledgeable, and eager to help me out. My customer service experience was a 10 out of 10. courteous, knowledgeable, and eager to help me out. My customer service experience was a 10 out of 10. More
by Shadrick
Other Employees Tagged: Brett Whitney, Cisco Lugo, Kevin Rafeek, Rabih Kassam
