Travis Wilson | Page 6

overall positive just a hiccup or two saw online vehicle that I wanted to consider purchase...drove to Charlotte after contact with Clark Honda...got to Clark Honda to look at vehicle and saw online vehicle that I wanted to consider purchase...drove to Charlotte after contact with Clark Honda...got to Clark Honda to look at vehicle and discovered that it had just been relocated to Clark Toyota...had to turn around and go to Clark Toyota in heavy traffic...once at Clark Toyota the vehicle was located...I drove it and made a deal to purchase...after purchase I learned that the vehicle with less than 150 miles only had one set of keys and it would be approximately 150.00 to get spare set...was not happy with that discovery after I had purchased the truck...salesman did offer to try and work something out...we will see if this gets satisfactorily resolved. I just received a call from my salesman Paul Moore of Clark Toyota and he told me that Clark Honda had found extra set of keys for my truck and would ship them today! Paul Moore and Clark Toyota/Honda came through as they promised! Thanks, great customer service! I purchased (cash sale) this vehicle on December 1, 2017 and received the usual customary temporary paper tag...expiration date December 31, 2017...as of today's date I have not received permanent tag or title...I called DMV today and was told the VIN number of my truck was not registered and was told to call dealership... I called dealership today and they are working on an answer and I hope it proves to be an easy resolve...I am very concerned that my paid for vehicle has not been registered with DMV after almost 30 days and that my tag is expiring over the weekend and thus I either have to park it or risk a citation...I paid a documentation fee to the dealership in the amount of I believe 599.00 to handle administration of vehicle registration...not sure what is going on but it is certainly irresponsible for Scott Toyota to put a customer in this situation particularly when the dealership charges a fee to perform this service... More

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Great service! Travis Wilson was wonderful to work with! Great service and got us exactly what we wanted! Couldn’t have been happier with the whole experience! Highl Travis Wilson was wonderful to work with! Great service and got us exactly what we wanted! Couldn’t have been happier with the whole experience! Highly Recommend! More

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Level of customer service exceeded our expectations. Travis Wilson, Marcos Velasquez and Leo Rojas were all very knowledgeable, efficient and provided the highest level of customer service. Purchasing o Travis Wilson, Marcos Velasquez and Leo Rojas were all very knowledgeable, efficient and provided the highest level of customer service. Purchasing our 2018 4Runner was a most pleasurable experience and we would highly recommend Scott Clark Toyota. More

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Great Experience Paul Moore and Travis Wilson made us feel good about our car buying experience. They were very patient, giving us the information we requested during Paul Moore and Travis Wilson made us feel good about our car buying experience. They were very patient, giving us the information we requested during our long decision period and a fair deal when we finally made our decision. They and Marcos are very professional in their interactions with us and were easy to work with. No pressure or gimmicks. Harold Cruz was very thorough in explaining our options and looking our for our best interest. Everyone at the dealership exceeded our expectations. More

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Great experience This dealership when above and beyond to get me the car I was looking for. They offered me a great price for my trade, were able to get me the items This dealership when above and beyond to get me the car I was looking for. They offered me a great price for my trade, were able to get me the items I wanted at a fair price and drove the car to my office to deliver it to me. Can not speak highly enough of the staff here. More

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Travis Wilson is a professional salesman! This the second time I've used him to purchase a new car. Marcus was very helpful explaining the many features on the 4 is a professional salesman! This the second time I've used him to purchase a new car. Marcus was very helpful explaining the many features on the 4Runner Limited. Everyone made it an enjoyable experience including George Hatzel and the young lady with car delivery. I highly recommend Scott Clark Toyota for anew car purchase and service. More

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Scott Clark Toyota gets "Customer Service" I live 2+ hours from the dealership but chose to purchase my new Avalon from them because of the remarkable customer service provided by Travis Wilson I live 2+ hours from the dealership but chose to purchase my new Avalon from them because of the remarkable customer service provided by Travis Wilson. In the early stages of vehicle searching, he was engaging and sincere in his approach. I found working with him and others at the dealership to be refreshing and unlike the traditional model of intimidation and trickery. On the day of purchase, I was impressed with everyone at the dealership. The level of attention and personalization is impressive. I highly recommend them and I'm sure that I will be a repeat customer. More

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Awesome Great people great service will buy from them again friendly and easy to talk with Travis and Marcos are on top of everything and that means a lot whe Great people great service will buy from them again friendly and easy to talk with Travis and Marcos are on top of everything and that means a lot when making such a big purchase More

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Excellent service. From the time I met Marcos at the door, to the time I signed on the dotted line and drove off in my new car, my experience with this dealership was to From the time I met Marcos at the door, to the time I signed on the dotted line and drove off in my new car, my experience with this dealership was top notch! I never felt like Travis was trying to sell me a car. In fact, I felt like he and Marcos were just showing me whatever I asked to see, and letting me set the pace and tone of how quickly I would move forward. I came in that day just to look, but the atmosphere, vibe, friendliness, and price were so great that I wanted to go ahead and buy! Travis took great care of me from beginning to end, and I will certainly recommend this dealership and brand to my family and friends! More

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Crazy how things turn around. After many months of trying to resolve an issue Jim, Travis and Jayson were determined to handle our busy. They have made believers out of us that peo After many months of trying to resolve an issue Jim, Travis and Jayson were determined to handle our busy. They have made believers out of us that people still matter. More

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