Travis Wilson | Page 7

2017 Tacoma Upgrade Travis Wilson and his team are always extremely professional. This is the 2nd Tacoma I have purchased from Scott Clark and the "car buying" experience Travis Wilson and his team are always extremely professional. This is the 2nd Tacoma I have purchased from Scott Clark and the "car buying" experience I have had there is the best I have had in my 34 years of purchasing a vehicle from a dealer. I always feel like they truly work with me to get the best deal that works within my budget. First class experience!! More

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Great experience! We walked in with no intentions of buying a car. However, we have purchased and or leased several vehicles here so it was no surprise that after a fe We walked in with no intentions of buying a car. However, we have purchased and or leased several vehicles here so it was no surprise that after a few minutes we were thinking about it. The staff is always very friendly and curtious here which makes it a familiar and comfortable experience for repeat customers. Everyone takes customer satisfaction seriously so they go out of their way to make sure things are handled with care. Travis, Jimmy, Abbey, thank you all for your help and patience with us, we will be back I'm sure! More

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Excellent & Top Notch Dealership! This was my first experience with Scott Clark Toyota in Matthews, NC. I was looking for a Toyota SUV and I did my homework on looking at reviews of so This was my first experience with Scott Clark Toyota in Matthews, NC. I was looking for a Toyota SUV and I did my homework on looking at reviews of some of the Toyota dealerships in my area. One of the websites that I looked at the reviews about the salesman was DealerRater.com, this website shows the salesmen's rate at the dealerships. This website is what made our decision to go to Scott Clark Toyota in Matthews, NC. There were other dealership closer, but this is was the only one that got back to me so quickly and had the best reviews. And we live about an hour away from this dealership. I emailed one of the top salesmen (Paul Moore) on the dealer rate website and told him what I was looking for and he emailed me right back. We set up an appointment on Monday, December 26th, 2016 to look and test drive a 2017 Highlander and a 4 Runner. When we got to the dealership Paul was busy with another customer at the time, which was fine, you have to take care of your customers, so he set us up with one of his sales consultants Marcos Velasquez. He took us on the test drive and told us all the details about both vehicles. We understand Marcos was a mechanic at the dealership for a while and he became a salesman. My first thoughts are “who better to explain and answers questions about the vehicle then a mechanic.” He was very polite, professional and very knowledgeable about the vehicle. He was not pushy, and he answer all my questions. While we were working with him, Paul had a chance to come by and talked to us and to make sure Marcos was taking care of us. We told Paul that he was great. Then we had a chance to meet with Travis Wilson, because the vehicle (2017 Highlander Limited) we wanted they did not have one yet. So, Travis and Marcos worked together to find the vehicle we wanted and they had to order one, which was fine with us. We wanted Blizzard Pearl and we were trying to decide on the interior – it was between the Almond vs. the new Saddle. They found one with the new Saddle interior and called us on Thursday, December 29th to come and to take look at it to see if we like it, if not they would order us something else. We ended up purchasing the 2017 Highlander Limited on that Friday, December 30th – Blizzard Pearl with the Saddle interior. It is beautiful and the vehicle has everything we wanted on it. They found exactly what we wanted and they were even willing to order another one if we didn’t like it. All three of them Marcos, Travis and Paul went above and beyond to get what we wanted. Then the Finance Manager Jose Batista was great and answers all of our questions about the finance paperwork. Unbelievable….they all gave us complete peace of mind. Everyone at the dealership was very professorial and very helpful. I would recommend this dealership and these salesmen to help you to find your next car, suv or truck. In my book this is an Excellent & Top Notch Dealership! Go see this Excellent Team Marcos Velasquez, Travis Wilson and Paul Moore. Tell them that Johnny and Malissa Ray sent you!!! They are AWSOME!!! More

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Jim and his team are top notch Jim and his team treated us with utmost respect. They didn't play games like other dealerships The new location is top notch, the lounge are is luxur Jim and his team treated us with utmost respect. They didn't play games like other dealerships The new location is top notch, the lounge are is luxury. Travis Wilson took time to show us cars and test drive. The financial dept was very professional and explained all paper work that needEd to be signed. They had a team that helped transfer personal items from old car to new and spent time demonstrating and setting up the features. More

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I bought a 2016 Avalon Limited Saturday. I went to Scott Clark Toyota Saturday just to look at a new Avalon, but after talking to Travis Wilson, I decided to buy one. Travis was very knowled I went to Scott Clark Toyota Saturday just to look at a new Avalon, but after talking to Travis Wilson, I decided to buy one. Travis was very knowledgeable and answered all my questions. He showed me several Avalons,but I decided on the Limited. I am very happy with my new car and feel that Travis was able to work out a very good deal for me. I would recommend Travis Wilson and Scott Clark Toyota to anyone interested in a car. More

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Great experience Travis was a real help, Great Guy to work with. Very knowledgeable and fair, doesn't mess around just shoots straight but is kind. 10/10 I will absol Travis was a real help, Great Guy to work with. Very knowledgeable and fair, doesn't mess around just shoots straight but is kind. 10/10 I will absolutely be buying my next car here again. More

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Overall Excellence of service and sales Crystal exemplifies professionalism and overall customer service satisfaction through her attention to detail, follow-up and restiveness and overall c Crystal exemplifies professionalism and overall customer service satisfaction through her attention to detail, follow-up and restiveness and overall customer-oriented personality. Travis Wilson, in sales, embodies the same traits. They're great people to work with and both make the intangibleness of customer service tangible and the tangible aspect even more so through exemplary work. More

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Positive experience I had a good experience with the dealership in getting me taken care of. Crystal in service is why I bought at Scott Clark. She has always treated me I had a good experience with the dealership in getting me taken care of. Crystal in service is why I bought at Scott Clark. She has always treated me well. More

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100% Satisfaction Guaranteed Travis and his team exhibited "excellence" at every stage of the car buying process. From our first contact he listened to us, accommodated every req Travis and his team exhibited "excellence" at every stage of the car buying process. From our first contact he listened to us, accommodated every request, and clearly articulated the options he had to offer. It was tremendously valuable, we were treated fairly, and our expectations were exceeded from beginning to end. More

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Great Experience Travis Wilson, Marcos and Roman S. were a real pleasure to deal with. I will be back and ask for them again, and you should too! Travis Wilson, Marcos and Roman S. were a real pleasure to deal with. I will be back and ask for them again, and you should too! More

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