Tre Pearson
Tre Pearson at Elk Grove Toyota

Tre Pearson

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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3.5
6 Reviews
3.5

6 Reviews

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6 Reviews of Tre Pearson

May 31, 2026

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Employee Rating

I been going to your dealership for the past 25 years. The workers always been excellent and would highly recommend you More

by cmunici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Elk Grove Toyota responded

Hello, We truly appreciate your continued business and your awesome review. We count ourselves lucky to have amazing customers like you. Stop by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 17, 2026

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Employee Rating

So happy for the way the service advisor assist us ,excellent job,keep up the good work,congratulations 👏 More

by jingpineda011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our staff here at Elk Grove Toyota. I am glad to hear our team worked together and did an excellent job. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

September 27, 2025

Dealership Rating
Employee Rating

I don’t know what kind of service performs this dealer every time i take my cars always is something this time was multipoint inspection not oil change just rotation tires recommend for them tha truck was More

by Ramirezcamilo43
Workmanship
Recommend Dealer
No
Sep 29, 2025

Elk Grove Toyota responded

Hello, I truly apologize for your experience. I addressed your concerns with our Service Director and staff. This is not the type of service we tolerate. If you have concerns about your tire pressure, please come by and we will check it right away. Thank you for making us aware of this situation. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

Oct 01, 2025

Ramirezcamilo43 responded

Sorry but always want to fix everything with apologies because is a customer time they can waste all the time for our fault no professional worker in this dealer but went is their time have price tag by hour . Probably not the dealership fault the workers do not have ethics in what they do as a profession

August 20, 2025

Dealership Rating
Employee Rating

Bad customer service , took 3 hours to change oil though I set up appointment I ‘m customer for more than 10 years.I have never seen such unprofessional customer service. More

by girmashumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 20, 2025

Elk Grove Toyota responded

Hello, I truly apologize for your experience. We recently had a large number of employees out sick. As this is definitely not an excuse it is the reasoning for our short staffing. We are working hard to prevent this delay for future services. I am very sorry for the wait time and we appreciate your patience and understanding. Your continued business means a lot to us. We will work hard to prepare for this in the future. Sincerely, Jeannette Blair Customer Relations Manager

August 17, 2025

Dealership Rating
Employee Rating

Service Advisor was good, but the wait time is terrible. My appointment is at 10:50am. and i got out at 1:00pm. It took 2hrs just for an oil change. It only takes 30 to 45mins for an oil change whenever i b More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan

Aug 18, 2025

Elk Grove Toyota responded

Hello Mike, I truly apologize for your experience. We are working hard to smooth out the process for all of our customers. I addressed your concerns with our Service Director and staff. We hope to see you again in the near future. Sincerely, Jeannette Blair Customer Relations Manager

April 02, 2025

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Employee Rating

This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest More

by William.gainess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Elk Grove Toyota responded

Hello William, Thank you for your kind words about our dealership and staff. I am happy to hear you feel comfortable and satisfied when visiting us. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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