Trent Buurkarl | Page 2
Used Car Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
I have been the car business for over 12 years and I love to solve peoples problems when the need arises for a new car. I have had the pleasure of working with some of the best people in the industry and have learned a lot from them. I take pride in my ability to listen to the customer and find the exact car or truck that will fit the needs of the family that I am working for.
Read moreDealership Experience
5 yrs, 9 mos
Industry Experience
17 yrs, 1 mo
Specialties & Trainings
ARMY
41 Reviews
Write a Review41 Reviews of Trent Buurkarl
January 20, 2023
Dmitriy Kondratyev and the Findlay staff made my purchase very easy. To be honest, I dread the typical new car sales experience, but Downtown Toyota went out of their way to make it a pleasant experience. M very easy. To be honest, I dread the typical new car sales experience, but Downtown Toyota went out of their way to make it a pleasant experience. More importantly, they honored my early deposit on a GR Corolla that was very much in demand and sold it at MSRP, without add-ons, unlike many dealers nationwide that were loading up the car at high dealer markups. Dmitriy is an car enthusiast, and was well informed on the car, and kept me informed on the cars progress through today's challenged logistics. He also spent extra time with Service to ensure the car was set up properly. Trent was prompt and professional with the sales paperwork, and got me out the door and into my new car quickly. And extra thanks to Tom Campos and Dmitriy for spending extra time setting up my car's apps with my old phone! More
Other Employees Tagged: Tom Campos, Dmitriy Kondratyev
January 15, 2023
We had a wonderful experience with Downtown Findlay Toyota. Jake went above and beyond to get me into the perfect SUV. He’s very knowledgeable, personable, and just overall, very easy to work with. Toyota. Jake went above and beyond to get me into the perfect SUV. He’s very knowledgeable, personable, and just overall, very easy to work with. More
Other Employees Tagged: Jake Adams
December 11, 2022
Jordan was more than helpful! He made the process of buying a car easy and fun. Answering all my questions and walking me through the process, I felt that I was making a good deci He made the process of buying a car easy and fun. Answering all my questions and walking me through the process, I felt that I was making a good decision! The rest of the staff was kind and very polite as well. 10/10. More
Other Employees Tagged: Jordan Nissen
November 18, 2022
Top tier customer service! Always willing to go above and beyond to make customers feel comfortable and get the best deal they can! Great team would absolutely recommend if you Always willing to go above and beyond to make customers feel comfortable and get the best deal they can! Great team would absolutely recommend if you are looking for a vehicle or service center. More
Other Employees Tagged: Mike McCollum, Rafael Salgado, Tom Campos, Steve Styren, Luis Castilla, Nick Siebert, Andrew Heinemann, Ron Girkins, Christopher Alonzo
September 19, 2022
Rafael is amazing, plain and simple. He is super responsive, he answered the phone every time I called. He’s honest. He’s personable. Rafael is knowledgeable about the vehicles. I cannot He is super responsive, he answered the phone every time I called. He’s honest. He’s personable. Rafael is knowledgeable about the vehicles. I cannot say enough about how he treated my daughter and me - he was kind, made sure we knew what was going on at all times, and he cared about us, that was quite evident. We live in Montana and Rafael gave us recommendations where to have dinner. Rafael texted me the next day to be sure we made it home safe and to make sure I was happy with the vehicle I purchased. I had an issue with my title work and Rafael had it taken care of within minutes and called me back to verify I received his email. Rafael will be my go-to person from here on out, if I need to purchase a vehicle, and I will spread the word. Thanks, Rafael, you have a friend in me! More
Other Employees Tagged: Rafael Salgado , The young woman at the information desk as you walk in was super friendly and helpful. I did not catch her name but she deserves a shoutout as well. She was just delightful.
June 12, 2022
Mike and Richard were awesome in Aug of 2021 when that helped me get into a used truck after going through a bankruptcy. I can’t say how awesome my experience was. Oh wait I can mike did it a second time helped me get into a used truck after going through a bankruptcy. I can’t say how awesome my experience was. Oh wait I can mike did it a second time with awesome customer service and down to earth experience when my mom came in to look at a 2021 Subaru of course we bought it mike is awesome to work with I hope he gets a free steak dinner for this More
Other Employees Tagged: Mike McCollum
March 01, 2022
purchased a 2013 Hyundai Elantra GS Coupe on November 20th. The sale went great, no issues with that as Tyson and Shane were awesome to work with. My issue is the lack of integrity by selling a vehicle 20th. The sale went great, no issues with that as Tyson and Shane were awesome to work with. My issue is the lack of integrity by selling a vehicle with major issues. I recently replaced the front rotors and pads and noticed both ball joint boots are torn. I also noticed a smell of coolant in the cabin of the car indicating a heater core issue. After about a half hour yesterday morning I found the coolant leak. It is right at the motor inlet where the outlet heater hose is clamped. Another issue, the engine has a lower end tick/knock which indicates piston slap as this engine has a known defect and Hyundai has settled a class action lawsuit over it. Obviously had I known this would be how Larry H Miller Toyota sells used cars I would have never purchased this vehicle. 1/18/2022 I have replaced both lower control arms and heater hoses on my own dime. 2/11/2022 I have confirmed the engine cylinders were scored from piston slap with a bore scope. 2/15/2022 I was fortunate enough to trade the Elantra for a 2019 Toyota Corolla at AutoNation Toyota for what I currently owed. Still lost nearly $5500 between dealership mark up, taxes/registration, and parts. More
Other Employees Tagged: Matt Delgado , Tyson Holley, Shane kuykendall
February 12, 2022
Salesperson, Didn’t listen to anything I said. Ten when I changed my mind, I couldn’t do that either. changed my mind, I couldn’t do that either. More
Other Employees Tagged: Steve Styren, Luis Castilla, Andrew Heinemann
February 08, 2022
Top tier customer service Made me feel like family My first buying experience at a major dealership! Thank you Raphael & his Team!! first buying experience at a major dealership! Thank you Raphael & his Team!! More
Other Employees Tagged: Rafael Salgado