Trent Fedro | Page 78

Great customer service Excellent customer service- courteous and informative- kept me informed of car’s status and gave me choices regarding service. Couldn’t be happier wit Excellent customer service- courteous and informative- kept me informed of car’s status and gave me choices regarding service. Couldn’t be happier with the quality More

by JANELLOR Verified Customer Verified Customer

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Great Service . Always very informative. I have purchased 2 cars here and have them serviced here as well. Always a pleasure doing business. Fair and honest. . Always very informative. I have purchased 2 cars here and have them serviced here as well. Always a pleasure doing business. Fair and honest. More

by FUNNELLANGIE Verified Customer Verified Customer

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Recall work I took my husband's Civic in for an air bag recall. The technician who worked on his vehicle was swift and efficient. We couldn't be more pleased with I took my husband's Civic in for an air bag recall. The technician who worked on his vehicle was swift and efficient. We couldn't be more pleased with the work done. More

by Lavacero30 Verified Customer Verified Customer

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Always trying to sell service The people who work here are nice, but every time I call for an appointment, I get a sales pitch to do this or that to my car (purchased there and has The people who work here are nice, but every time I call for an appointment, I get a sales pitch to do this or that to my car (purchased there and has 32,000 miles). Then when I get there, another push to do transmission and brake services plus rotate tires. Keep in mind I have BRAND NEW tires on the vehicle. Even with an appointment, I am usually there 1.5 hours for an oil change. It is not very convenient and very disappointing to get that sales pitch all the time. I did get a cabin filter ($60). Those people work on commission so it is pressure on them to pressure us. :( More

by HIBNER54 Verified Customer Verified Customer

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Oil Change Debacle Even with a scheduled an appointment, it took 6 hours to complete an oil change on my 2018 Honda Pilot. When I checked in, I was told that it should Even with a scheduled an appointment, it took 6 hours to complete an oil change on my 2018 Honda Pilot. When I checked in, I was told that it should be completed within 1 1/2 to 2 hours. The worst customer experience that I have ever had. More

by RRHOOK5 Verified Customer Verified Customer

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Great service Went to get my oil changed and tires rotated. They are always very helpful and know what they are doing. I have been buying at Greg May Hobday since 2 Went to get my oil changed and tires rotated. They are always very helpful and know what they are doing. I have been buying at Greg May Hobday since 2013 and plan to be there the rest of my life. More

by GUT.NOAH Verified Customer Verified Customer

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Car had a defect in the air conditioning from the start Car had a problem from the start. I was hoping to not have a use for the service department. The service was good. I really do not have anything to ba Car had a problem from the start. I was hoping to not have a use for the service department. The service was good. I really do not have anything to base this on though. Fixing the air-conditioning system with the new Freon seems to be closer to rocket science than practical knowledge of basic air conditioning. It took 2 hours. More

by bbruno066 Verified Customer Verified Customer

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Very good Just got an oil change done. They did a good job. And they told me what they did for me. And what I needed to get done Just got an oil change done. They did a good job. And they told me what they did for me. And what I needed to get done More

by kizzieholmes Verified Customer Verified Customer

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Allan Hale and the rest of the service crew are fantastic. I always get great, personalized service. I wIll not take my Honda Del Sol anywhere else. fantastic. I always get great, personalized service. I wIll not take my Honda Del Sol anywhere else. More

by BETKING1215 Verified Customer Verified Customer

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Great people, good deal, slow departure I purchased a 2016 Honda Odyssey with ~40K mileage in November 2019. Sales people were responsive and courteous. Service department was thorough as u I purchased a 2016 Honda Odyssey with ~40K mileage in November 2019. Sales people were responsive and courteous. Service department was thorough as usual (I have other vehicles serviced at this dealership). But during a final inspection of the vehicle, it was not well cleaned and detailed as promised, and the lug nut key was missing. After resolving this issue, the vehicle failed to start, but a new battery was quickly installed. I just finished a 1000 mile round trip to Arkansas with no major problems from the car; I will need to replace a rear wiper and some internal components that appeared okay at the time of purchase, but were actually broken or worn out once we used them. Overall, I am pleased with the vehicle and the buying experience, which only required a little more than an hour to sign all the paperwork. More

by ryantrauth Verified Customer Verified Customer

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