Trey Norwood | Page 12

Subaru and Crews Subaru make a WINNING team!!!! My Subaru and Crews Subaru make a WINNING team!!!! My wife and I had been most impressed with on-line reviews of the 2014 Forester. We live in a rural Subaru and Crews Subaru make a WINNING team!!!! My wife and I had been most impressed with on-line reviews of the 2014 Forester. We live in a rural area and we had begun working with a dealer closer to our home - about 45 minutes away. However, while on-line I found Crews Subaru - about 2 hours away - and looked through their inventory list. They had a link where you could request pricing so I responded. Within 24 hours, on a Sunday no less, Linda Breedlove sent me availability and pricing. She followed up the next day with an invitation to stop by the dealership. We were scheduled to be in Charleston that day for other reasons and went by the dealership and met LINDA BREEDLOVE - even on short notice she was willing for us to meet with her. She introduced us to TREY NORWOOD. We explained to Trey our situation and that we wanted to see color options. Even knowing that at that time we were shopping elsewhere Trey was gracious, showed us the Forester features, and took us for a test drive. In the subsequent two days Trey e-mailed us that he was available for questions, etc. His sincere interest, but in a relaxed non-pressure way, began to win us over. What is a little extra drive time to do business with a professional who cares? On a Thursday night we e-mailed Trey our preferred 2014 Forester color and trim package desires. By 10am on Friday Trey had located the car we wanted. He worked up a very fair price right from the start. By 2pm we had a deal! All finalized over the phone and through e-mail without having to make an extra visit. Working with just Trey was a relief compared to some dealerships who involve a variety of "decision makers" before a deal can be struck. Crews Subaru went and picked-up the car that Friday night and had it ready for us to pick-up on Saturday afternoon. So in less than 48 hours we were the happy owners of a 2014 Forester. Trey had his business assistant prepare the paperwork in advance, so that went quickly and smoothly. He had the car detailed and the accessory mats and cargo cover installed. Trey then slowly walked us through all of the operational features. When we drove off the lot we were comfortable, but most of all happy!!! Since that time, Trey, his sales manager, and the Crews service department have all made their continued willingness to assist us in any way known through non-pressure e-mails and phone calls. We highly recommend Trey and Crews Subaru!!! Chris & Teresa St. Helena Island, SC More

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Very friendly and helpful. I especially liked the fact that they didn't try to load up on extra charges (delivery charge, origination fee, preparation charge, etc) after we negotiated a price. that they didn't try to load up on extra charges (delivery charge, origination fee, preparation charge, etc) after we negotiated a price. More

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When we entered the dealership, we were greeted in a friendly fashion by Anthony. In brief conversation we told him what we were interested in: a Subaru Forrester. Our homework had been done and we c friendly fashion by Anthony. In brief conversation we told him what we were interested in: a Subaru Forrester. Our homework had been done and we came knowing that this particular vehicle was safe, comfortable, and within our price range. Anthony took us on a test run of said vehicle. At this first visit we were not interested in going any further with purchasing the car. We submitted some questions via email which were not answered. We arrived for our next visit with an appointment to have our trade-in car evaluated for pricing. (Not sure who the employee was who did this, but he was receptive to additional information that we had for him regarding our Buick; we believe that we received a fair trade in value). During this visit, some confusion occurred as we had asked for a particular car, color, packages, etc. As there were cars "on the lot" that were not what we wanted, we were asked to consider them for purchase. This was not our plan! Finally, after many "trips" between Anthony and other employees as well as Pam, the car of our choice was placed on order and we made the cash deal (the need to leave a check until our finances were in order(within 72 hours) to insure our "good will" seemed a stretch of confidence from the dealership to us as customers.) The day that we picked up our new Forrester again we were greeted by Anthony and Trey; we took care of the paperwork regarding our trade-in with Anthony. Trey took us through the important features of our car in order that we could drive it from the lot and arrive safely home. His knowledge and ability to answer any and all questions was fine. By his admission, we will have plenty of homework to understand the various systems with which the car is equipped.. More

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Had a great experience in the process of purchasing a Forester 2014. Anthony and Trey guide us in the selection process. No rush to make the decision until we decided what the right car for us was. Thank Forester 2014. Anthony and Trey guide us in the selection process. No rush to make the decision until we decided what the right car for us was. Thank you. More

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We spent a couple Extremely long days shopping Charleston dealers after finding prospective vehicles on the Internet. We knew what we needed and what our budget was. We also had our 2 year old in tow and did dealers after finding prospective vehicles on the Internet. We knew what we needed and what our budget was. We also had our 2 year old in tow and didn't have a lot of time/patience! Trey was super easy to work with, straight-forward, and never made us feel like he was trying to talk us into anything. We really appreciated how easy it was at Crews Subaru. No run around, no gimmicks, no bait and switch. Trey, HR and Josh were a pleasure to do business with and we will pass the word along about Crews. More

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Ralph Hunt was very helpful and friendly on our first vist. When we returned he was busy and had Trey Norwood help us rather than make us wait, which we appreciated. Ralph and Trey both gave us the in vist. When we returned he was busy and had Trey Norwood help us rather than make us wait, which we appreciated. Ralph and Trey both gave us the information we wanted and were very helpful in answering questions and addressing any of our concerns. More

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I was suddenly in the market to replace a Toyota Prius and was stopping by one (and sometimes two) of every dealership in Charleston. My stop at Crews Subaru was to take a test drive of an Outback, a car and was stopping by one (and sometimes two) of every dealership in Charleston. My stop at Crews Subaru was to take a test drive of an Outback, a car I had seriously considered when I purchased my last vehicle. I arrived in the late afternoon, probably looking well done from a day on car lots and test drives. I met Trey and he showed me around the lot - he was low key, informative and answered all my questions. The test drive of the Outback went well, and I went home to sleep on what had been a long day of car shopping. My problem, however, was that on the Subaru lot was my personal car demon - a very slightly used Mini Cooper S. Thankfully, it was a 6 speed, and since I hadn't driven one since college (hint: I graduated in 1994), I was in no danger there. Until I slept on it. So I called Trey back and asked if the car was still available, because, you know... After explaining that I perhaps was a bit rusty with a manual transmission, he didn't even blink when I suggested a test drive in the K-Mart parking lot. One mostly non-harrowing test drive later, I was sold, both on the car and a very good natured and patient salesman. The actual sales experience was great as well. They were patient as my old car was totaled out and I did what I needed to, and then made the paperwork as painless as possible (thanks, Pam!). So would I recommend Crews Subaru? Definitely. All the staff I met were polite, helpful, friendly... it was a very good car shopping experience. More

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