Trey Russell | Page 11

2014 Escape Titanium lease 7/5/14 My wife and I visited this dealership on the recommendation of Jerry Reynolds,"The Car Pro". We were greeted by Melanie Lucero and after informing her My wife and I visited this dealership on the recommendation of Jerry Reynolds,"The Car Pro". We were greeted by Melanie Lucero and after informing her of Jerry's recommendation she took us to see Trey Russell. Trey is the contact person for The Car Pro listeners. Melanie then took us to the Escapes available on the lot. I had originally thought I would want an SE, but after seeing the Titaniums and being so well informed and shown the technology available with this upgrade I knew this was what I wanted. We found one on the lot that had everything we wanted and after a test drive we went back to see Trey for pricing. The entire process, from entering the lot to getting the lease priced to fit our needs to the final financing experience with Brandon Matthews, was a truly enjoyable experience. I love my Escape and will definitely come back to this dealership for future leases or purchases. More

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Turned a bad situation into a good one! My husband and I had had a serious problem with a Ford Taurus we bought last year. We were worried about the car's safety and I wanted us to get a new My husband and I had had a serious problem with a Ford Taurus we bought last year. We were worried about the car's safety and I wanted us to get a new, more reliable car. We went back to Sam Pack Ford at Carrollton for their assistance in this matter. With the help of David Keen and the General Manager (Trey), we were able to achieve this goal. The two of them worked with my husband and gave us an incredible deal on a new car. I'm very happy that they understood our concerns and went above and beyond to give us piece of mind. At this point, we have nothing but positive things to say about this dealership and these two men. More

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Exellent help through David Keen, Brandon Matthews and even the General Manager Tray made this a good experience. David and I went thrugh all options and specifications in great details. If there was some even the General Manager Tray made this a good experience. David and I went thrugh all options and specifications in great details. If there was something I did not fully understand, David would show me a vehicle with that option and explain in detail. He answered every question I could come up with. He was very friendly and helpful. Brandon helped me understand the various extended warrenties, financing assistance and other bussiness related options. Again he was very friendly and helpful. Tray provided assistance in the final negoations concerning pricing. He had some very good ideas and helped arrive at a price agreeable to all parties. More

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I have purchased 9 Vehicles F-150 Trucks and cars for myself and my family over past the years from Five Star Ford in Carrollton, Texas. I just purchased a new Ford F150 this past Saturday November 26, myself and my family over past the years from Five Star Ford in Carrollton, Texas. I just purchased a new Ford F150 this past Saturday November 26, 2011 and as always it was a great experience. I have recommended Five Star Ford Carrollton to several of my friends in Texas and Oklahoma who have also purchased vehicles there and are very happy. The staff at Five Star Ford Carrollton; Trey Russell General Manager, Danny Forsee Sales Associate, Mike May Used Car Manager and Dewey Ferris Service Department treat us like their own family and always give us excellent service. I recommend Five Star Ford Carrollton as the dealer to buy from especially if you are looking to purchase a Ford Car or Truck and they also have good quality used vehicles. Even when I did have a problem with one vehicle the staff handled everything quickly and made sure that I was not totally satisfied. Once you buy from Five Star Ford Carrollton you will probably never go anywhere else again because they are that good. I high recommend to call Danny Forsee if you are looking to purchase a car or truck. More

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