Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
96 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 3 mos

Industry Experience

10 yrs, 5 mos

Specialties & Trainings

technician training

express service writer training

4.9

96 Reviews

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96 Reviews of Trey Starnes

October 02, 2025

Dealership Rating
Employee Rating

Autohaus is competent, thorough, accommodating, easy and a pleasure to deal with. Beautiful place to get service or buy a vehicle. More

by Mr Moke
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry

October 02, 2025

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Service was great as usual. Communication could be better. I could not get a hold of the advisor directly via the adviser’s direct number, I always had to leave a voicemail. More

by seekaziz
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Recommend Dealer
Yes

October 02, 2025

Dealership Rating
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Service, techs and office personnel were fabulous from start to finish. Pricing was as promised. Timing was excellent! More

by scott haggerty
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Pfiefer

Oct 02, 2025

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience.

October 01, 2025

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Autohaus is great excellent work and easy to deal with and they keep you informed More

by Ddm52
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Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

September 30, 2025

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They offered fantastic service and a great video of the service. It was a quick turnaround. More

by rpmarcus
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Sep 30, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 24, 2025

Dealership Rating
Employee Rating

This is my first BMW and the service I received from your company was Amazing 👏 I showed my family the video of my car being service and everyone thought it was top notch Nice Work Thank You More

by Jackson9702
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you with you again.

September 16, 2025

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After replacing my rear air bags on suspension, I scheduled appointment to reset ride height to factory specs. Thank you for taking care of my needs as usual when I need certified repairs on my 2004 More

by gregkohlberg
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Recommend Dealer
Yes

Other Employees Tagged: Check in staff

Sep 16, 2025

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

September 08, 2025

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The staff was very friendly and I attentive and I will always be bringing my car back to here More

by Teend_5
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Recommend Dealer
Yes
Sep 08, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

August 28, 2025

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Excellent Service! The video explained everything that was done and each encounter was pleasant. Would recommend to all. The car wash was a pleasant surprise. More

by njthedj5
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that you enjoyed your experience with us. We appreciate the great review and look forward to working with you again soon.

August 28, 2025

Dealership Rating
Employee Rating

They are very attentive to their client’s needs. Service manager is exceptional and goes above and beyond every time. More

by Ed
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Service Time
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Recommend Dealer
Yes
Sep 02, 2025

Autohaus BMW responded

Thanks for the 5 - star review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. We look forward to working with you in the future.

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