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Trisha Stone
Trisha Stone at Lithia Hyundai of Reno

Trisha Stone

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.5
95 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

4.5

95 Reviews

Write a Review

95 Reviews of Trisha Stone

August 29, 2025

Dealership Rating
Employee Rating

I got service from lithia hyundai very quickly, I am happy with everything, thank you very much ☺️ More

by OLGA2SAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chantel Hughes

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Sep 03, 2025

Lithia Hyundai of Reno responded

Thank you for your positive review! Our Lithia Hyundai of Reno team will be glad to know that you received efficient and thorough service during your visit. Please don't hesitate to reach out if you have any questions. We hope to work with you again in the future. Safe travels!

August 20, 2025

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Employee Rating

My Service Agent Heather is a wonderful asset. She is professional, knowledgeable, courteous and passionate about her customers. More

by MS.YOLANDA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Foster

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Aug 20, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your wonderful feedback about Heather and the team! We will be sure to pass along your appreciation. See you next time at Lithia Hyundai of Reno!

August 14, 2025

Dealership Rating
Employee Rating

They did great with letting me know about the car. Just took awhile for someone to help us and awhile for just an oil change and tire rotation. More

by SLOR2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your experience. We're glad to hear that the communication about the car was helpful, but we apologize for any delays during your visit. We appreciate your patience and will work on improving our efficiency in service times. If there's anything else you'd like to discuss, feel free to reach out anytime!

August 07, 2025

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Employee Rating

Quick to answer all of my questions accurately. Work was done quickly by friendly staff. More

by QB1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chantel Hughes

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Aug 08, 2025

Lithia Hyundai of Reno responded

We're happy the team here at Lithia Hyundai of Reno was able to assist you promptly and efficiently. Thank you for choosing us! If there's anything else we can do for you in the future, reach out anytime. Safe travels!

August 05, 2025

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Employee Rating

The woman who checked me in and out was great! The service center checked me in on time, and my car was serviced quickly. Afterwards the same woman took time to show me how to remove the car mats, More

by A_STALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Lithia Hyundai of Reno responded

We're delighted to hear about your exceptional experience from start to finish here at Lithia Hyundai of Reno! Thank you for choosing us. We look forward to assisting you again with any future needs. Until then, safe travels!

August 01, 2025

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Employee Rating

Everyone was very friendly from making an appointment, to the person who helped us when we got there to drop off the car and pick it up! More

by Megan Belcastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Mazariegos

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Aug 04, 2025

Lithia Hyundai of Reno responded

Megan, we're delighted to know that you found our service exceptional from start to finish here at Lithia Hyundai of Reno. Our team always aims for excellence, and it's great when we hit the mark! Thank you for your feedback.

July 22, 2025

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Employee Rating

Service excellent people excellent and professional BUT. Mechanic left seat dirty with grease on drivers seat More

by Irvofmarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the update. We will connect with our team about this. We hope to see you again down the road.

June 27, 2025

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Employee Rating

Good customer service enjoy work whit people working there clean area friendly I love lithia Hyundai thank you guys. More

by ISAACDOMINGUEZ12
Recommend Dealer
Yes
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Jun 30, 2025

Lithia Hyundai of Reno responded

Isaac, we're delighted to hear you enjoyed the service and atmosphere at Lithia Hyundai of Reno! Thanks for sharing your experience with us.

June 08, 2025

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Employee Rating

Your nice as xxxx! Then you rip off a disabled, senior with NO INCOME OF $3000.+ AFTER BUYING 5 CARS 1'ST IN VEGAS & THE NEVER DID THIS, & THEIR THE CAPITAL OF SCAMMING More

by MB7753790203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Olsen, Tony Roach, Cesar Sanchez , Larry Farrell

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Jun 10, 2025

Lithia Hyundai of Reno responded

Mrs. B, Thank you for taking my call today, I appreciate you taking the time to bring me up to speed. I will be in touch as soon as I hear from Cesar. And I will double check the paperwork to make sure nothing was missed with respect to a maintenance agreement. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 srobert@lithia.com

May 20, 2025

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Employee Rating

They were friendly and courteous. They kept the appointment time, worked quickly even though I was there for a factory recall and would not be paying. More

by Timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Otto Sandoval-Carpio, Chantel Hughes, Bryan Mazariegos

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May 20, 2025

Lithia Hyundai of Reno responded

Timothy, we're glad to hear that our team at Lithia Hyundai of Reno provided you with friendly and efficient service. Thank you for sharing your experience!

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