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210 Reviews of Tristen Brannon
Verified Customer
January 14, 2026
Your Service Advisor Al Cusano always gives me the best service. He is a great asset to Bowditch and that’s why I keep coming service. He is a great asset to Bowditch and that’s why I keep coming More
by KC
Other Employees Tagged: Al Cusano, Walter Holmes, Ken Nelson
January 11, 2026
Nice atmosphere, the service manager was very professional and went over all steps with my vehicle. Didn't feel pressured to buy everything just because. The dealership was very clean as well. professional and went over all steps with my vehicle. Didn't feel pressured to buy everything just because. The dealership was very clean as well. More
by biggin2110
Other Employees Tagged: Al Cusano
January 01, 2026
Would not recommend. Overall kind of disappointed and unsatisfied with the service I received. I dealt with the service manager Tristin Nice guy, but I don’t think he kn Overall kind of disappointed and unsatisfied with the service I received. I dealt with the service manager Tristin Nice guy, but I don’t think he knows much about the mechanics of cars and seem to talk to me like I didn’t know simple mechanics with cars pricing was outrageous but given I needed the work done and it was over Christmas I had to accept the quote to get my vehicle back on the road I run a small business and am dependent on my vehicle for my business. I accepted the quote when I was told I would get my vehicle back the next day however that did not happen. I got it a week later from when I was told I would get my vehicle back , the service manager said he needed a clamp for the exhaust with some sort of spring mechanism inside of it, which sounds crazy to me having worked on cars for about 15 years now when I finally was able to pick up my vehicle, I asked him if they got the supposed clamp in and he said yes, I had looked at the undercarriage of the vehicle in looked at the exhaust where there was a leak in the flanged connection. Some gasket was missing and he tried telling me that a gasket is called a clamp. I can promise you this will be the last time I will go to Bowitch for service. They also replaced my rear brakes and now they won’t stop this burning smell coming from the rear brakes. I would expect some breaking with new pads and rotors from maybe some filament burning off but after driving it all day for work it still has the smell wondering if I received faulty service. they even blew up my master cylinder because they were trying to bleed the brakes. This is probably the best experience I had since I wasn’t really charged for something that they damaged on my vehicle and I received a warranty on the part. I believe Elijah was the tech that did the work on my vehicle No complaints there very clear communication and a very respectable young man More
by UtinkIStupid
December 31, 2025
Bowditch Ford is known in the area for their superb work on The Super Duty Pickups. In the past, they have always done a great job on my vehicle. On this trip, however, there were several miscues that shoul on The Super Duty Pickups. In the past, they have always done a great job on my vehicle. On this trip, however, there were several miscues that should not have happened. I was not kept informed of the progress of the work as they had done in the past. Phone calls were not returned and when I arrived to check the status, I was told my truck would not be ready until the next day. The following day, I had to phone upper management to get a status. Until this visit, I have always had high praise for this dealership. I hope this visit was just a fluke. More
by Bob
Other Employees Tagged: Dan Roebuck
December 17, 2025
Always very friendly and accommodating. Their concierge service is the greatest. Their service department is second to none. Their concierge service is the greatest. Their service department is second to none. More
by BU1HANSON
Other Employees Tagged: Al Cusano, Walter Holmes, Ken Nelson
