Tristen Brannon

Customer service lounge is clean, only problem was someone's music over shadowing the tv someone's music over shadowing the tv More

by BRISKAIR9 Verified Customer Verified Customer

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Bowditch knew how to service my EV when other dealerships were not very up to date with the newest electric models. were not very up to date with the newest electric models. More

by GREGORY.ANDREOLI Verified Customer Verified Customer

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They do great quality work. ,the workers are very professional and kind.Best place for my car care. ,the workers are very professional and kind.Best place for my car care. More

by no.none Verified Customer Verified Customer

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Good, quick service while waiting. Nice waiting area. Tristen is always great to work with! Nice waiting area. Tristen is always great to work with! More

by Tbone Verified Customer Verified Customer

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Did work and charged for them on items not asked for. .To expensive, took two hours for oil change and state inspection. Made an appointment but when arrived no record of it. Poor communication. .To expensive, took two hours for oil change and state inspection. Made an appointment but when arrived no record of it. Poor communication. More

by NONE24 Verified Customer Verified Customer

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Couldn’t be nicer or more professional. Quick and excellent service. I love the pickup and delivery option Quick and excellent service. I love the pickup and delivery option More

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The service was excellent, communication was excellent. Safety is number one!! Thank you every thing Safety is number one!! Thank you every thing More

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Service as usual was great. The only issue was with the pick-up process. It was scheduled for 8:30 am, but I did not receive a call about pick up until ~10 am and pick-up didn't The only issue was with the pick-up process. It was scheduled for 8:30 am, but I did not receive a call about pick up until ~10 am and pick-up didn't occur until 10:45. I'm just glad the shop was as efficient as usual and the they still had my truck back to me before 3 pm. More

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My service advisor is fantastic. He is super helpful and very sweet! There are other Ford dealers closer but I prefer to drive to Bowditch. He is super helpful and very sweet! There are other Ford dealers closer but I prefer to drive to Bowditch. More

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Complete disappointment with my last service visit. Tristan checked me in and was great as always. It went downhill after that. A simple oil change/tire rotation took over 3 hours, even with an appoint Tristan checked me in and was great as always. It went downhill after that. A simple oil change/tire rotation took over 3 hours, even with an appointment. When it was finally done there were no apologies for taking so long and Al Cusano handed me the bill for $118. He questioned me when I told him I had bought a maintenance plan and that my oil changes were already paid for. A quick check on his computer and he handed me the keys and said “there you go”. Totally unprofessional!! More

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