Tristen Brannon | Page 21

The only issue was the time the service took. Had an appointment Tuesday morning and the car didn’t get completed for 2 weeks. Didn’t even look at the first week. No loaner available. Good th Had an appointment Tuesday morning and the car didn’t get completed for 2 weeks. Didn’t even look at the first week. No loaner available. Good thing was all repairs covered under Ford warranty. More

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Everything ok. Close by and convenient for me.i go here each year. Little pricey. Close by and convenient for me.i go here each year. Little pricey. More

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I always enjoy myself with the personnel here. Tristen has taken care of both of the F150's. Well done!! Tristen has taken care of both of the F150's. Well done!! More

by paullazrovitch Verified Customer Verified Customer

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Wait was less than an hour, and my State Inspection went just as anticipated. Great service. just as anticipated. Great service. More

by JAMESMASON71 Verified Customer Verified Customer

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Dealership had car for 10 days without a single call to provide an update on troubleshooting the fault code. I called several times and they said service writer would call back and he never did. I left vo provide an update on troubleshooting the fault code. I called several times and they said service writer would call back and he never did. I left voice mails and he wouldn't call back. I went twice and spoke to him and he said he'd get and update and call me (again, never did). On day 11 we went and spoke with the service manager and General manager and things started moving. Got truck back on day 15 with a new $1300 catalytic converter. More

by jshep1102 Verified Customer Verified Customer

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There are odd fees that got tacked on to this oil change and recall repair that make no sense and should be explained. I have no idea what “misc charges” are and why that cost me an additional $9.44 especia and recall repair that make no sense and should be explained. I have no idea what “misc charges” are and why that cost me an additional $9.44 especially since I specifi asked if I would incur any other charges beyond my coupon covered oil change of $49.99. The bill ended up being $66.48. I appreciate my service advisor but beyond that, I’m not thrill by my bronco that has had break noise since it was 6 months old or by the charges at Bowditch. It is unlikely that I will buy a Ford again. More

by STDCMONTAMBO Verified Customer Verified Customer

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On time for my service appointment. Very personable and professional service. Rare in this world now. Very personable and professional service. Rare in this world now. More

by FCTHOMASBAHR Verified Customer Verified Customer

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I couldn't reached anyone at the service desk. I tried for an hour. So, I called sales and someone from service picked up. She had no idea about my car. The repair was to fix a slow leak at front I tried for an hour. So, I called sales and someone from service picked up. She had no idea about my car. The repair was to fix a slow leak at front right tire. I called Wynne dealer to get a hold of someone at Bowditch. Nothing, but soon with 15 minutes I received a called from the same woman. The tire would be fixed around noon. There was NO service advisors and the service manager worked for a couple of hours and then when home. This dealership has down in service BIG TIME. There is no excuse for this. I would be embarrassed that a customer had to call another dealership for help. I will be contacting BBB. More

by LIBJOHNM Verified Customer Verified Customer

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Everything was explained to me. I requested an oil change, inspection, wiper blades replaced, and tire rotation. I was very happy with the service. I requested an oil change, inspection, wiper blades replaced, and tire rotation. I was very happy with the service. More

by bfudge1 Verified Customer Verified Customer

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Tristan, did a great job handling my appointment. David Lopez the technician that performed the service, did so in a timely manner. It was an overall great experience. David Lopez the technician that performed the service, did so in a timely manner. It was an overall great experience. More

by JMSHANNON2006 Verified Customer Verified Customer

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