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267 Reviews of Tristen Brannon
Verified Customer
October 09, 2025
The service department was slow to get my truck finished for an oil change, state inspection, and tire rotation. However they were pleasant to deal with and the service advisor offered to take care of my ne for an oil change, state inspection, and tire rotation. However they were pleasant to deal with and the service advisor offered to take care of my next service due to the wait. More
by Dave@88
Other Employees Tagged: Blake Townsend
October 06, 2025
I always have a great time with the service department when I bring my vehicle in. They keep me informed about future maintenance issues when I bring my vehicle in. They keep me informed about future maintenance issues More
by DJLUVENTERPRISE
Other Employees Tagged: Al Cusano, Walter Holmes, Ken Nelson
October 06, 2025
Professional and accurate with diagnosis. Tristan is the GOAT in all aspect that location. Establishment is very clean and fresh. Competent technicians ... the Manager is very knowledgeable Tristan is the GOAT in all aspect that location. Establishment is very clean and fresh. Competent technicians ... the Manager is very knowledgeable and effective in his dealings with customers More
by sexualchocolate013
Other Employees Tagged: Walter Holmes
October 01, 2025
Made appointment for The Works package, no record of it when I arrived. I was told there would be no charge when I returned for another appointment. Was charged for service after being told there wouldn't when I arrived. I was told there would be no charge when I returned for another appointment. Was charged for service after being told there wouldn't be a charge. Also, my locking lug tool was not returned to my vehicle. More
by sargenator63
Other Employees Tagged: Al Cusano
September 30, 2025
Would not take my car to any other dealership! Bowditch is definitely my go to! Bowditch is definitely my go to! More
by LOVEFORADS
Other Employees Tagged: Al Cusano, Amanda Price
September 28, 2025
Dropped my F250 off for a state inspection on a Thursday and to diagnose a considerable electrical draw on both batteries. Inspection identified a faulty steering arm that needed replacing but parts would and to diagnose a considerable electrical draw on both batteries. Inspection identified a faulty steering arm that needed replacing but parts would not be in until Monday to install. Work was approved to be performed. Steering arm replaced and inspection approved. Informed me they were still investigating the electrical draw. Called the service tech weekly to get status but came back with the same message, still investigating. Never got a call from the service tech, I always had to call for a status update. After three weeks approaching four weeks, I had had enough. I knew they could not be working on it this long and likely got pushed to the back burner, so to speak. I called after the third week on a Monday and left a message that I needed to pick the truck up by Wednesday, one day short of 4 weeks in their possession. Called again on Tuesday and left the same message, still no response. Called again on Wednesday and finally got ahold of the technician and asked why he had not returned my calls. His response was that he had not reviewed any of his messages this week. I find that unacceptable. He informed me that they still did not find the electrical problem but he would have the truck ready for my pickup that evening or the next day. I showed up on Thursday morning, paid the $900+ bill for the services performed and went out to the far corner of the parking lot where I found my truck. When I attempted to start the truck, both batteries were completely and totally dead. I was very upset to realize that I was lied to repeatedly and can only assume my truck sat in that parking lot for weeks without anyone doing anything. I will move my future service to a different and more reliable dealership. For Bowditch Ford’s sake, I can only hope this level of incompetency is isolated to the service tech. Very dissatisfied customer. More
by Keith H
September 27, 2025
The service manager and other service associates are very friendly. The mechanics do great work. They are very honest and don’t try to push extra services on you. friendly. The mechanics do great work. They are very honest and don’t try to push extra services on you. More
by HOLLYJWALL
Other Employees Tagged: Al Cusano
September 23, 2025
No transparency throughout this sale. My attempts to ask questions and get information during and after the sale was met with a combination of misleading answers and radio silence. Vehicl My attempts to ask questions and get information during and after the sale was met with a combination of misleading answers and radio silence. Vehicle was delivered to me not fully charged, not detailed, with very little explanation of charging and features and with a deep gouge in the weather stripping. Dealership has yet to remedy any of those things fully. No follow-up as yet. More
by joanna.wolverton
Other Employees Tagged: Lisa Trower , Rob Jones
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