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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas | Page 9

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
317 Reviews
4.7

317 Reviews

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317 Reviews of Tristian Rivas

August 28, 2025

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Employee Rating

The system is good and appointment is easy to accept. The servicing take time is very high. More

by Coolrupwsh2014
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Recommend Dealer
Yes
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Aug 29, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, thanks for taking the time to leave us your honest feedback. We always like to hear from our guests to identify what we're doing well and how to improve. We'll take notes and hope to deliver a 5-star experience next go round.

August 25, 2025

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I was treated well from the time I dropped my car off until co.pletion and was updated of status regularly. More

by hderam
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Recommend Dealer
Yes
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Aug 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks so much! We’re delighted you felt well cared for from start to finish. We take pride in keeping you updated, so we’re glad it hit the mark. We look forward to helping you again soon.

August 22, 2025

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My CRV had a very difficult issue to diagnose but the service department kept at it and eventually solved it. It took a handful of visits and a lot of manually intensive steps but they worked with Honda More

by dc.wagner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez

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Aug 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your CR-V put us to the test, DC, but we love a challenge! Thanks for trusting us to see it through to the finish line.

August 22, 2025

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Perfect service professional and highly recommended for your business to be honest with fast waiting times that will make your business more successful More

by Susan Josh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Aug 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Susan, thank you so much for the shout-out. We really appreciate it. Your honest feedback and continual support help us improve. Let us know if you need anything else from us!

August 19, 2025

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Excellent service and fast. For been the first I was very impressed with the service More

by blmtzahid
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we're so happy you had a great first experience. We aim to be fast and friendly, and we appreciate you choosing us. See you when it's time for round two!

August 14, 2025

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Excellent customer service and support; clean, comfortable and well maintained waiting area while you wait More

by buddyintx
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Comfy chairs and helpful people are a combo we love. Thanks for noticing the details and for the kind words about our service and space. We look forward to making your next wait just as pleasant.

August 07, 2025

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They solved my problem quickly and I was satisfied with their response. The cost was much better than I expected. More

by jhackfeld
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Bryan, Richard Meneely

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Aug 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Glad to hear it! We always want to use our problem-solving skills to help our guests, and we are grateful for your review. Feel free to contact us if there's anything else we can do to help you.

August 05, 2025

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Fast check in, quick on diagnosis. Great at explaining diagnosis and good customer service Good at giving updates and fast checkout More

by Sandrasandy
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Aug 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Sandra, your review is a breath of fresh air! Tristan and the team love making diagnoses easy to understand and checkouts a breeze. Looking forward to your next visit with lightning-quick perks!

August 02, 2025

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He was nice and got everything set up quickly! Very clear on expectations and communicated along the way. More

by huynhjen806
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks so much for the feedback! We live for quick setup and open communication. See you again soon!

August 01, 2025

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Employee Rating

I have enjoyed working with the Service Dept at Norm Reeves. Tristian was great to work with and was very communicative. More

by Aaron W.
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi Aaron! Our top priority is keeping you informed and comfortable, and we're pleased that Tristan nailed it. We appreciate your continued support!

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