Troy Brunson | Page 2

Very good people & very professional people . They will take care of you bad credit or not 💯💯 They will take care of you bad credit or not 💯💯 More

by rhondalloyd96 Verified Customer Verified Customer

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Great experience, received the car clean and ready to drive. Paul was great to work with so was Marcus at the service center. drive. Paul was great to work with so was Marcus at the service center. More

by EPEARSON.UGA Verified Customer Verified Customer

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B.J. Walls was very professional and treated me like family. I will buy again from this Nissan business family. I will buy again from this Nissan business More

by MSCT226 Verified Customer Verified Customer

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Amazing service from Curtis, Deondre, Troy that pulled the deal together for my son! They took time and showed they truly cared about making certain he was getting something reliable and affordable for hi the deal together for my son! They took time and showed they truly cared about making certain he was getting something reliable and affordable for him. If you’re looking for great customer service Conyers Nissan is the place! More

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I really wanted to be able to write something wonderful here, but here's what happened... On 3/29/24, I drove from Augusta to look at a used 2020 Honda CRV. I had an appointment, but still waited for quit here, but here's what happened... On 3/29/24, I drove from Augusta to look at a used 2020 Honda CRV. I had an appointment, but still waited for quite a while. While test driving the car, I noticed a crack along the bottom of the windshield, almost the entire way across. I pointed it out to the salesman, who seemed surprised it existed. I had another vehicle I wanted to see that day, so I did that and returned to purchase this CRV. I looked it over again quickly. There were minor scratches, I didn't see anything major. No one said anything and the carfax didn't say anything out of the ordinary. While signing the paperwork, I again mentioned the windshield, so it would be in the agreement to be replaced. After everything was done, I was happy to find out I could leave my rental car to be picked up there and I could drive my new car home. Upon arriving home, I noticed a good sized hole in the front grill that I hadn't seen and no one had mentioned. I looked closely at the photos they had online and it was there all along. (It is black on black, I just accepted that I should have inspected it more carefully, however, I did wonder what type of inspection they performed on it and whether they knew it was there). I had a difficult time contacting my salesperson throughout the process of verifying that my rental had made it back to Enterprise (I was ultimately responsible, after all) and having my windshield replaced. Now, 6 weeks after purchasing the vehicle, I take a trip from GA to VA. Everything is fine until I start back to GA and my hood starts rattling like it's going to fly off. I stop to check the latch, tighten the bumpers, to check all around the tires, maybe a mudflap is loose and hitting something, I can't figure it out. Nearly 2 hours into this drive, I stop for the 6th time and look under the car. The engine splash shield is dragging the ground. I call a friend who owns a body shop and he tells me how to crawl under my car and take it off. He says it likely was not replaced correctly when the oil was last changed because it's missing a lot of clips and screws. Who did the last oil change? The sticker in the car says it was Conyers Nissan. I've been trying to contact the dealership and my salesperson for the last week and no one has responded. I would just like to know what they actually look at when they take in a trade in and if I should expect anything else to fall off as I drive down the road. I never really thought about checking out the dealership when looking for a car. I was just looking for the car I wanted. I guess I need to check the Better Business Bureau before my next purchase. *I also mentioned while filling out paperwork that I had a tag from my previous vehicle that I wanted to transfer. I was still, unnecessarily charged for and mailed a new tag. I had to take the new tag to the tag office, turn it in and pay an additional fee to transfer the tag I already had to this vehicle. More

by lilmssarcasm Verified Customer Verified Customer

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Salesman Carl and finance guy Mayor were great to work with. They saved a deal that the trade in appraiser nearly wrecked. with. They saved a deal that the trade in appraiser nearly wrecked. More

by rdh308 Verified Customer Verified Customer

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I am fully satisfied with the service I been and still receiving ,and also my sales representative Robert Walls was awesome in explaining features. still receiving ,and also my sales representative Robert Walls was awesome in explaining features. More

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Great customer service. Fast and easy process!! Overall experience was just great. I would highly recommend. Fast and easy process!! Overall experience was just great. I would highly recommend. More

by PHILLIP9599 Verified Customer Verified Customer

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This is the third car that we have purchased and this time it seems they try and cut every corner to make as much as they can off the deal. My other concern is that they waited until all of the paperwork time it seems they try and cut every corner to make as much as they can off the deal. My other concern is that they waited until all of the paperwork was signed to disclose that they only had one key and that one did not both parts and I was told they would search for it and if they could not find it, they had a person that would give me a discount on purchasing another one. They also put only a half tank of gas in the car after all that they made on this sale. This really left a bad taste in my mouth. We really like our sales person BJ, just not so much for the dealership. More

by tbivins1 Verified Customer Verified Customer

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It was an awesome experience. Seamless and smooth from start to finish. Great deal and Greta dealership Seamless and smooth from start to finish. Great deal and Greta dealership More

by DBMUSIC2006 Verified Customer Verified Customer

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