Troy Hanlon | Page 132

The works Troy was very good to work with, service was done quickly. I have been going here for years and have not been disappointed yet. Nice Job Troy was very good to work with, service was done quickly. I have been going here for years and have not been disappointed yet. Nice Job More

by pdeedo Verified Customer Verified Customer

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Great Service Dept. / Satisfied with problem resolution This dealership is right on the ball. All of the attendants in the service department are great especially Troy and Jay who I have been dealing with t This dealership is right on the ball. All of the attendants in the service department are great especially Troy and Jay who I have been dealing with the most. I have even started taking my mother's and my daughter's car to Metro Ford service now. When I encountered a problem recently it seems like the entire dealership got involved in the resolution and within 24 hours it was resolved to my complete satisfaction. It is refreshing to see service people like Jay and Troy take such concern and care of all of my service needs on our vehicles. They are keepers and deserve a raise ! I only have one suggestion. They should use plastic covers over the vehicles upholstered seats when servicing vehicles. More

by mallard12190 Verified Customer Verified Customer

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Metro Ford Service Department The Metro Ford service staff are very professional and great to deal with. Their customer service is outstanding and far Exceeds any other dealership The Metro Ford service staff are very professional and great to deal with. Their customer service is outstanding and far Exceeds any other dealership in the capital region. More

by detective103 Verified Customer Verified Customer

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Excellent Pleased with everything I need if need something bring it in gets done have a good time when I’m here second home from home Pleased with everything I need if need something bring it in gets done have a good time when I’m here second home from home More

by RRGORDON68 Verified Customer Verified Customer

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Service and Body Shop I had to get a new door skin put on my 2016 F150 for being hit. Cary Peek the body shop manager took good care of everything including dealing with t I had to get a new door skin put on my 2016 F150 for being hit. Cary Peek the body shop manager took good care of everything including dealing with the insurance company. The body shop did an excellent job fixing it with a polish and cleanup of the truck inside and out. They sent over to service for an oil change and some warranty work that needed to be done. In all, I have been buying vehicles from Metro Ford for 30 years and only use their Service as well. Never had any issues or complaints and if I did they surely would take care of the situation. If you are looking for a great Ford Dealer Metro is the one to go to hands down!!! More

by SILVERRDKING Verified Customer Verified Customer

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Routine Maintenance I just had a great routine maintenance check on my Fusion Hybrid. Metro Ford did right by me. I will definitely return to Metro Ford for auto servic I just had a great routine maintenance check on my Fusion Hybrid. Metro Ford did right by me. I will definitely return to Metro Ford for auto service. More

by KEN Verified Customer Verified Customer

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Service & Inspection Everything went as planned. Inspection found a leaking hose and part was on hand for a fast repair. Great courtesy driver and service writer. Conven Everything went as planned. Inspection found a leaking hose and part was on hand for a fast repair. Great courtesy driver and service writer. Convenient and fair priced. More

by JEFFREY.ALMY Verified Customer Verified Customer

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Simply the best Troy always goes above and beyond. I would recommend Troy to all my family and friends. Please go see for yourself.. you will understand why. Troy always goes above and beyond. I would recommend Troy to all my family and friends. Please go see for yourself.. you will understand why. More

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