Troy Lafferty
Troy Lafferty at South Hills Chrysler Dodge Jeep RAM FIAT

Troy Lafferty | Page 3

Sales Associate

South Hills Chrysler Dodge Jeep RAM FIAT

3344 Washington Road
McMurray, PA 15317

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4.9
70 Reviews
4.9

70 Reviews

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70 Reviews of Troy Lafferty

December 10, 2025

Dealership Rating
Employee Rating

Mitch and Troy were very friendly explained everything to us and answered any questions we had. They made the experience very delightful and very quick and painless. Would recommend these two to everyone. More

by aeferrari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch D

Feb 21, 2026

South Hills Chrysler Dodge Jeep RAM FIAT responded

Hi, we're happy you found our staff to be so supportive during your experience here at South Hills Chrysler Dodge Jeep Ram Fiat. If you have any further questions, please don't hesitate to reach out!

December 09, 2025

Dealership Rating
Employee Rating

Every staff member that I interacted with was very professional and very helpful. I recommend South Hills Ram if you are considering a newntruck. More

by jwmackey76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Shearer

Feb 21, 2026

South Hills Chrysler Dodge Jeep RAM FIAT responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

December 09, 2025

Dealership Rating
Employee Rating

Charlie was and amazing salesman. .took his time with us and focused on our needs and price we were looking for! Troy made the paperwork a breeze! More

by Happy I went to #1 Cochran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Shaver

Feb 21, 2026

South Hills Chrysler Dodge Jeep RAM FIAT responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 19, 2025

Dealership Rating
Employee Rating

BUYERS BEWARE. We recently purchased as new / used car here. Our salesman Mitch DeVincentis was nice and friendly to work with. However, after getting in the car More

by ronp.pendleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

April 05, 2022

Dealership Rating
Employee Rating

I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in More

by Heather_k20068728
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Chapman, Bill Winter, Charlie Shaver , Vern Cox, Charlie Shaver, Dave Susko

Apr 05, 2022

Heather_k20068728 responded

South Hills Chrysler Dodge Jeep RAM FIAT Apr 5, 2022 This review will not post to our site until 4/19/2022 to allow this dealership time to resolve your issues. Heather_k20068728 I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in the morning and he would have it taken care of we called we were unable to get a hold of him I took it in for service and they told me that the three tires were leaking and they were not covered therefore I would be charged $140 to have these repaired I feel they should be inspecting the vehicles prior to sending customers home with an adequate tires I will never purchase another vehicle at this dealership and will not recommend also was told this vehicle had a DVD player in it however it did not come with a remote and they refused to rectify the situation however they advertised as though it came with a working DVD player I called multiple times was never given a callback and no one was able to help me very disappointed will not return

Apr 05, 2022

Heather_k20068728 responded

South Hills Chrysler Dodge Jeep RAM FIAT Apr 5, 2022 This review will not post to our site until 4/19/2022 to allow this dealership time to resolve your issues. Heather_k20068728 I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in the morning and he would have it taken care of we called we were unable to get a hold of him I took it in for service and they told me that the three tires were leaking and they were not covered therefore I would be charged $140 to have these repaired I feel they should be inspecting the vehicles prior to sending customers home with an adequate tires I will never purchase another vehicle at this dealership and will not recommend also was told this vehicle had a DVD player in it however it did not come with a remote and they refused to rectify the situation however they advertised as though it came with a working DVD player I called multiple times was never given a callback and no one was able to help me very disappointed will not return

January 14, 2022

Dealership Rating
Employee Rating

We started the process via emails with Troy. He was very helpful , courteous and prompt. We originally scheduled an appointment to view and test drive our Compass a few days earlier but were unexpectedly de More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 06, 2022

Dealership Rating
Employee Rating

Everyone seemed to be very sincere and honest regarding customer service. Our car was not physically at the dealership when we arrived but the were able to get it from their other dealership within minutes More

by Krowlands
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 17, 2021

Dealership Rating
Employee Rating

They were very easy to deal with. Great experience from the test drive through to the final paperwork More

by Bryan.Minder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor

September 21, 2021

Dealership Rating
Employee Rating

It was great. Don’t force me to type 15 words bbbbbbnnbn bbbbbbnnbjj vvghhjj dghjkh More

by MISHY619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2021

South Hills Chrysler Dodge Jeep RAM FIAT responded

Thank you for this amazing review! We really appreciate your business. - The South Hills Chrysler Dodge Jeep Ram Team

August 24, 2021

Dealership Rating
Employee Rating

Our salesman was phenomenal as was the finance manager. We were able to put the entire transaction together in very short order. No time was wasted!! More

by MICHELLE.SENTNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

South Hills Chrysler Dodge Jeep RAM FIAT responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - The South Hills Chrysler Dodge Jeep Ram Team

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