Troy Ross
Troy Ross at Lexus of Wilmington

Troy Ross

Sales Associate

Lexus of Wilmington

2100 Pennsylvania Avenue
Wilmington, DE 19806

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5.0
15 Reviews

Dealership Experience

6 mos

Industry Experience

4 yrs, 7 mos

5.0

15 Reviews

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15 Reviews of Troy Ross

December 05, 2025

Dealership Rating
Employee Rating

Thank you Troy of Lexus for all your help purchasing our new Lexus. It was a great experience. More

by spiritwearexpres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Brady, Andre Coleman

December 01, 2025

Dealership Rating
Employee Rating

Troy Ross was professional, polite and very helpful in the process to order and take delivery of our new Lexus. He kept us informed of the status of the building and delivery of the new car and found him More

by tom.veale
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rob Dollar

Dec 02, 2025

Lexus of Wilmington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 30, 2025

Dealership Rating
Employee Rating

Troy was very helpful and honest when we purchased our car. I would recommend this dealer and dealership to anyone looking to purchase a new car. More

by cannon83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JC Nava-Gonzalez

Dec 01, 2025

Lexus of Wilmington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 24, 2025

Dealership Rating
Employee Rating

We had a great experience buying a used car from Lexus of Wilmington. Troy worked with us on the sale was very helpful. Would recommend buying from Lexus of Wilmington! More

by SteveP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darren Nicholson

Nov 25, 2025

Lexus of Wilmington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 17, 2025

Dealership Rating
Employee Rating

Chris was very helpful and he didn't give up until he found my car I really wanted. I was definitely being complicated and nervous at the same time. I thank you Chris for your services. I went from feeli More

by Potential88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2025

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 15, 2025

Dealership Rating
Employee Rating

The manager and staff was prompt and friendly towards me and Troy knew exactly what car I was looking for and was able to get me in the car in a timely manner. More

by Trevor H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Dollar, Andre Coleman

October 14, 2025

Dealership Rating
Employee Rating

Very personable. Did not feel rushed. Great experience start to finish. Highly recommend Troy Ross More

by mypupellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Brady

September 13, 2025

Dealership Rating
Employee Rating

Very personable reception by Troy yesterday Great follow up by the rest of the team Expedited the purchase in exemplary time More

by Mlucente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2025

Lexus of Wilmington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

September 11, 2025

Dealership Rating
Employee Rating

Great experience from start to finish! The staff was friendly, knowledgeable, and made the process smooth and stress-free. They answered all my questions and helped me find the perfect car More

by yasmeen29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Nicholson

Sep 13, 2025

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 08, 2025

Dealership Rating
Employee Rating

The staff was super helpful, friendly and worked together to ensure a great experience. While trying to get you into the best vehicle for your needs. More

by KM77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Dollar

Sep 10, 2025

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

1

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