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Troy Ross

Overview Reviews (42) Inventory (212)

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Troy Ross

Troy Ross | Page 3

Sales Associate

Lexus of Wilmington

2100 Pennsylvania Avenue
Wilmington, DE 19806

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4.9

42 Reviews

Overview Reviews (42) Inventory (212)

Dealership Experience

1 yr, 4 mos

Industry Experience

5 yrs, 5 mos

4.9

42 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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42 Reviews of Troy Ross

February 12, 2026

Dealership Rating

Employee Rating

Lexus of Wilmington is a very comfortable and nice place to do business. The entire staff is friendly and helpful. to do business. The entire staff is friendly and helpful. More

by michaelgray154

Recommend Dealer

Yes

Other Employees Tagged: Daniel Guzman

Feb 15, 2026 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 31, 2026

Dealership Rating

Employee Rating

Troy was friendly, knowledgeable, and made it clear what the whole car-buying process was. Highly recommend. Thanks again! the whole car-buying process was. Highly recommend. Thanks again! More

by Dedelast

Recommend Dealer

Yes

Feb 04, 2026 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Troy will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2026

Dealership Rating

Employee Rating

Troy Ross was extremely helpful giving me information during my vehicle search! Highly recommend if looking for Lexus!! 🔥 during my vehicle search! Highly recommend if looking for Lexus!! 🔥 More

by F Nichols

Recommend Dealer

Yes

Feb 04, 2026 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Troy will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 20, 2025

Dealership Rating

Employee Rating

Very professional and friendly too. Troy Ross our sales agent was very good and detailed too. Troy Ross our sales agent was very good and detailed too. More

by RC

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Dec 22, 2025 -

Lexus of Wilmington responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

December 19, 2025

Dealership Rating

Employee Rating

Fantastic! . I really had good experience in buying our first Lexus car. Much appreciated Mr. Troy Ross! . I really had good experience in buying our first Lexus car. Much appreciated Mr. Troy Ross! More

by kathiravan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Sahady, Kyle Langford

Dec 21, 2025 -

Lexus of Wilmington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 18, 2025

Dealership Rating

Employee Rating

Very friendly and helped pick out a car for us. Troy was incredible and made sure everything was in check. Troy was incredible and made sure everything was in check. More

by Akash

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Langford

Dec 18, 2025 -

Lexus of Wilmington responded

Hi Akash, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2025

Dealership Rating

Employee Rating

Troy was fantastic and very helpful showing us all the features of the RX hybrid. He also was great at working with us about the price and accommodating. Highly recommend features of the RX hybrid. He also was great at working with us about the price and accommodating. Highly recommend More

by stephenmeng84

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Kyle Langford

Dec 19, 2025 -

Lexus of Wilmington responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 05, 2025

Dealership Rating

Employee Rating

Thank you Troy of Lexus for all your help purchasing our new Lexus. It was a great experience. new Lexus. It was a great experience. More

by spiritwearexpres

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andre Coleman , Josh Brady

Dec 07, 2025 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

December 01, 2025

Dealership Rating

Employee Rating

Troy Ross was professional, polite and very helpful in the process to order and take delivery of our new Lexus. He kept us informed of the status of the building and delivery of the new car and found him the process to order and take delivery of our new Lexus. He kept us informed of the status of the building and delivery of the new car and found him to be trustworthy and reliable. We would gladly work with him again for future cars we buy. More

by tom.veale

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Rob Dollar

Dec 02, 2025 -

Lexus of Wilmington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 30, 2025

Dealership Rating

Employee Rating

Troy was very helpful and honest when we purchased our car. I would recommend this dealer and dealership to anyone looking to purchase a new car. car. I would recommend this dealer and dealership to anyone looking to purchase a new car. More

by cannon83

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JC Nava-Gonzalez

Dec 01, 2025 -

Lexus of Wilmington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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