Troy Stoops | Page 30

I was looking for a new car. Got jerked around with all these dealers in Orlando, and Clermont (where I live). Last night before going to bed I got a reply from an email I sent (about my frustration from a these dealers in Orlando, and Clermont (where I live). Last night before going to bed I got a reply from an email I sent (about my frustration from all these rip off dealers and what I expected) from Jeff Welcheck that read "They ask for so much money down because they are asking too much for car. The bank will only loan a certain amount for a car, the rest you are responsible for that's why they pound you for money down. Sean, you want no $ down, that's cool, give me a shot. Our dealership is all about helping people that need help. Check out our reviews dealerrater.com. believe it or not, we are #1 in the NATION in customer satisfaction." I figured he sounded genuine enough. I had an appointment to speak with someone at David Maus VW (where they'll do whatever it takes...to piss you off) in orlando, but after I heard his unpromising words on trying to get me into the dealership to waste my time with a deal that probably wasn't going to work, I gassed up my rental car and drove an hour (straight past DMVW) to RC Hill Mitsu. to see these guys and hear them out. Troy Stoops ended up helping me pick a car that suited me. We looked at a few, I didn't get what I originally went there for because of bank requirements for the price I wanted to pay, I walked away with a practically brand new Mitsu Outlander Sport (I didn't think I'd be buying at Mitsu). This was a better value and a better deal. I really like this car. I always admired Mitsubishis but I never really thought I'd buy one. This was a great deal! They got my payments nearly exactly what I was paying on my previous car, it came out to $1 more per month. When I had agreed to the deal being about $10 more a month. They overcompensated and that's what you call "caring sales people". And Mitsubishi has an awesome warranty package that came with my car. I asked about GAP insurance because that's what saved me from the bank with my car I just totaled, it was already worked into the price. You cannot ask for a better dealership to work with! If you live over an hour away like I do, go visit them and see what they have to say, they're great people and will take care of you. I promise! Even if you don't like Mitsubishi, take one for a drive, they're really nice also! Thank you everybody at RC Hill Mitsu, when I run the wheels off this one, I'll be back for another. More

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Back in 2007 I went to rc hill to purchase a vehicle with my papa. He was so happy with the way they treated us and how amazing they were compared to the other dealerships we went to that he decided that is my papa. He was so happy with the way they treated us and how amazing they were compared to the other dealerships we went to that he decided that is where we were going to purchase my first brand new vehicle. Now 6 years later when I thought about buying a new car rc hill was the first place I wanted to try to "look" for a new vehicle. I went on 4/23 to look around and was greated by Troy within like 3 minutes on the lot. I explained to him how I was just looking for a new car because my parents currently were in a really tough position and were sharing one vehicle and could not afford a new one. He told me how he would be able to give me a good amount to trade my 2006 lancer in for and that he would love to have it. I again stressed how important it was for me to help my parents and he was touched. He asked me what I was looking for and he directed me right to the new lancers which is what I had been looking at online. He got the keys and pulled it out. He let me sit inside and showed me all of the cool funcitons the vehicle had and asked if I wasnted to go on a test drive no strings attached. Of course I was all excited. We went around a few miles deland and I loved the car! He told me he could look and see what he could do and would not do anything unless I was comfortable with it because I explained I was a full time nursing student and didnt have a bunch of money to blow on a new car so Troy and Tim got to work and came up with a great deal for me. They helped work it so the 900.00 that was owed on my old car to help me be able to afford the new one. They gave me some great discounts and added some nice extras to make the deal just perfect for me! THIS IS THE BEST PART!!! They came in and sat down and told me how touched they were at what I was doing for my parents and wanted to detial my old lancer and get it all nice and be a part of it when I gave the car to my mom that day. So I told my mom i had a rental (which was my new car :) and that i had to go back to rc hill to get my old car and that there was a major issue with it and I pretended to cry and everything so as my mom came back to the dealership EVERYONE in that place was in on it. They told me that my car needed a new motor and all this bad stuff and my mom started yelling which is exactly what we wanted :). Then we explained to her my old car was her car and that they detailed it for her and gave me a great deal so I could help them. Of course she cried and Troy and Tim were right there with me. It was one of the most rewarding experiances I have ever had. I could not have done it without them. I always said I would go back to rc hill for my next vehicle because of the customer service and becuase nothing besides small maintence items EVER went wrong with my lancer so I new I wanted another one fot the next car. This last buying experiance really clarified that for me. I will never buy another vehicle anywhere else I can guarentee that.I can only hope that Troy will still be there to sell the next one to me in another 5-6 years :)... I know Tim will be since he was there for the last one back in 2006 and trust me dealing with them both will be an amazing and quick process for you. Dont let your previous car buying experiances or other car salesman isuues stand in your way of wanting a new vehicle. Give RC HILL in DELAND FL a try I promise you will leave smiling. I have shared my story with atleast 20 poeple since the 23rd and have several people thinking of buying a new car.... hopefully my story helps lead you into the parking lot of rc hill :) Erica More

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Troy made this car buying experience for me and my family an enjoyable experience. His willingness to explore all possible options to complete the sale was appreciated. an enjoyable experience. His willingness to explore all possible options to complete the sale was appreciated. More

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I purchased a vehicle my first Mitsubishi, Saturday 4/5 Let me tell you the experience was amazing. I usually am very umcomfortable going into a dealership the sales people are usually very pushy rude, e Let me tell you the experience was amazing. I usually am very umcomfortable going into a dealership the sales people are usually very pushy rude, etc. Troy Stoops came out right then i felt comfortable he was honest not pushy or over baring but very informative made the whole experience so calm, easy and was so fast the whole process. I would recommend This dealership to anyone. For great deals, and a pleasant experience when purchasing a vehicle you need to head to RC HIlls Mitsubishi. Ask for Troy Stoops. More

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I really hate car shopping, BUT Troy made it extremely enjoyable and easy. At other dealerships I wasn't listened to. I told Troy what I was looking for and my price range and he showed me my options. He enjoyable and easy. At other dealerships I wasn't listened to. I told Troy what I was looking for and my price range and he showed me my options. He never once tried to push any type of car on me. He was very friendly and made me, my mom, and boyfriend feel important. I bought my first BRAND NEW Mitsubishi car and couldn't be happier! More

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They beat all other dealer prices. I was looking for a new car for my wife, they helped us get the car, with the best rate available and at the best price. I drove all the way from Orlando to get this dea new car for my wife, they helped us get the car, with the best rate available and at the best price. I drove all the way from Orlando to get this deal. Russel and Troy were wonderful. Troy is a very good sales person and we are so happy with our purchase. We will be their customer from now on. Thank you very much Troy and Russell. More

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it was great experience there, they were friendly and explained everything to me, the price was best I could find in the internet as I checked price of other dealer in Orlando area, there were various co explained everything to me, the price was best I could find in the internet as I checked price of other dealer in Orlando area, there were various color and option to choose, it was fast and easy took only 45 minutes. recommend this dealer if you are looking a car. More

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Troy Stoops and the rest of the staff delivered a very good experience all around - great customer service and the non commission model works well. good experience all around - great customer service and the non commission model works well. More

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I hate buying a car but my husband and I were recently in the market for a used car. We just happened to stop by RC Hill Mitsubishi in Deland. We could not have walked into a better buying experience. This i the market for a used car. We just happened to stop by RC Hill Mitsubishi in Deland. We could not have walked into a better buying experience. This is a true family business. The entire team worked with us to find the super car that we bought—a convertible!!! Troy was great in finding us the best deal and great financing. Couldn’t have been any smoother. Our experience was so good that we went back the next week and bought a new Mitsubishi Outlander—once again the service was great from Troy, Tim and the rest of the team!! More

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This is the second car we have bought from RC hill. I will never shop anywhere else will never shop anywhere else More

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