Troy Young | Page 9

Amazing experience! Friendly, fair, and patient. I had an amazing experience with Crown Honda during the purchase of my Civic Type R. As this was a low production vehicle I was in contact with Karen I had an amazing experience with Crown Honda during the purchase of my Civic Type R. As this was a low production vehicle I was in contact with Karen over a month in advance before the vehicle was even announced for sale. Karen was very patient with my constant questions and got back to me quickly every time I had a new one. Management was extremely fair on the price considering a lot of dealers are marking this car up considerably over MSRP. Crown does not mark up cars over MSRP and this means a lot to me as far as the integrity of the dealer. I would highly recommend Crown Honda to anyone looking for a new Honda, and specifically Karen as a salesperson. Even post delivery she is still quick to respond to any questions I have. Thanks again for the great experiance! More

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New car lease This was my first time leasing a new vehicle and Enver Bekric was a tremendous help. Very knowledgeable in the vehicle I leased. Went over every but This was my first time leasing a new vehicle and Enver Bekric was a tremendous help. Very knowledgeable in the vehicle I leased. Went over every button in vehicle to make sure I knew what all the features were and how they worked. Usually I dread buying a vehicle because of the lengthy process but Enver made it quick and easy. He had all the paperwork ready for me when I came in and made the process as smooth as possible. Thank you to Troy Young the sales manager for getting me to actually think of leasing a vehicle and helping with making it all happen, both are great employees! More

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Best car buying experience and service EVER! This was a phenomenal experience and the service was far beyond my expectation. I made new friends today and had a blast. All my questions were answer This was a phenomenal experience and the service was far beyond my expectation. I made new friends today and had a blast. All my questions were answered up front and my salesman Enver was so friendly and efficient. He helped us even set up our phones, personalized settings and answered every question we could think of. I have never been happier and cannot say enough great things about the whole experience. My husband is elated. The no pressure helpful approach made us reaffirm our love of Honda. Proud to be your customers Enver! More

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sales rivew I was looking for a used car and found one that sounded about right and called the dealership. KARON ROSEN answered the phone and within fifteen min I was looking for a used car and found one that sounded about right and called the dealership. KARON ROSEN answered the phone and within fifteen min we had a deal.When i arrived at the dealership every thing went smooth. If you are looking for someone that is not pushy give KARON a call. More

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Awesome Service! I came into Crown Honda looking for a new vehicle. I was greeted by Frank Lovett. Right away I knew I was going to get excellent service. Frank was at I came into Crown Honda looking for a new vehicle. I was greeted by Frank Lovett. Right away I knew I was going to get excellent service. Frank was attentive to all of my needs and was very helpful in helping me get my new vehicle. I was extremely satisfied with Frank Lovett and the whole team at Crown Honda. More

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Superior Help Finding Just the Right Car I went to Crown Honda to replace my van after being hit by a semi-truck. Enver took the time to understand my safety concerns and reluctance to get b I went to Crown Honda to replace my van after being hit by a semi-truck. Enver took the time to understand my safety concerns and reluctance to get back behind the wheel, and then helped me find some options that had all of the features that I was looking for. He patiently walked me through the design of each vehicle before we took a test drive and encouraged me to follow my instincts in selecting the one that was best for me. I purchased a Honda Pilot that I loved the feel of, and before I left the lot, Enver even paired the Bluetooth with my phone and programmed all driver settings to ensure I had the best possible drive home. My entire experience at the store was outstanding. Everyone in the dealership was friendly and helpful, and from my time spent with Enver and the General Manager I could tell that they both genuinely cared and wanted me to select the vehicle that I'd feel safest driving. More

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So much better than Tampa Honda Customer service was awesome! We went in to buy my mother-in-law a Honda CRV that we found online and everybody was very kind and generous and knew ex Customer service was awesome! We went in to buy my mother-in-law a Honda CRV that we found online and everybody was very kind and generous and knew exactly which vehicle we needed to look at. Special thanks to Rodney Goodwin "GR",Edward Mitchem, and GM Troy who really helped us close the deal. Just a side note, we went to Tampa Honda and had a horrible experience and was lied to many times there please do not ever go there. More

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Horrible buying experience I was given the run around on price after we got to the final numbers and they would not agree to change the tires for a different brand. I left. By t I was given the run around on price after we got to the final numbers and they would not agree to change the tires for a different brand. I left. By the time I got home, I listened to a message, which said they reconsidered and would change the tires out. I did not want Firestone on my son's car. Today I call back to speak to a Sales Manager and speaking with Troy was like talking to a tree. He kept asking a question and I provided the answer and he'd ask the same question over again. He did this 3 times when I realized he was just screwing with me and I told him I was hanging up. This fellow could care less about my experience. They bumped the final price $1,100 after they agreed to switch tires. I suppose they were hoping I wouldn't notice. They treated me as if I was stupid in their eyes. The Internet salesperson, I dealt with, Michael Wolf, was great. We got on well and I can only assume someone above him put him up to this tactic. I reported it to Honda nationally. More

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Easy Deal with good people Frank Lovett (our sales person) knows how to get a deal done without any pressure. I told him what it would take for them to get a deal done with me a Frank Lovett (our sales person) knows how to get a deal done without any pressure. I told him what it would take for them to get a deal done with me and I was expecting a lot of the nonsense stuff that other dealerships hand out but that didn't happen with these guys. I'll be back. Thanks Frank. Also Troy and Angelo were very attentive and personable. More

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Most Outstanding Car Dealership and Service in Florida After spending the entire day auto shopping. Then there was Enver Bekric with Molly His associate. Troy and financial expert. Enver went far beyond t After spending the entire day auto shopping. Then there was Enver Bekric with Molly His associate. Troy and financial expert. Enver went far beyond the call of duty after hours to assist me with just the right vehicle. Amazing. Professional. Competent Personal. Congratulations. YOUR THE BEST. More

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