Troy Young | Page 9

Best car buying experience and service EVER! This was a phenomenal experience and the service was far beyond my expectation. I made new friends today and had a blast. All my questions were answer This was a phenomenal experience and the service was far beyond my expectation. I made new friends today and had a blast. All my questions were answered up front and my salesman Enver was so friendly and efficient. He helped us even set up our phones, personalized settings and answered every question we could think of. I have never been happier and cannot say enough great things about the whole experience. My husband is elated. The no pressure helpful approach made us reaffirm our love of Honda. Proud to be your customers Enver! More

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sales rivew I was looking for a used car and found one that sounded about right and called the dealership. KARON ROSEN answered the phone and within fifteen min I was looking for a used car and found one that sounded about right and called the dealership. KARON ROSEN answered the phone and within fifteen min we had a deal.When i arrived at the dealership every thing went smooth. If you are looking for someone that is not pushy give KARON a call. More

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Awesome Service! I came into Crown Honda looking for a new vehicle. I was greeted by Frank Lovett. Right away I knew I was going to get excellent service. Frank was at I came into Crown Honda looking for a new vehicle. I was greeted by Frank Lovett. Right away I knew I was going to get excellent service. Frank was attentive to all of my needs and was very helpful in helping me get my new vehicle. I was extremely satisfied with Frank Lovett and the whole team at Crown Honda. More

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Superior Help Finding Just the Right Car I went to Crown Honda to replace my van after being hit by a semi-truck. Enver took the time to understand my safety concerns and reluctance to get b I went to Crown Honda to replace my van after being hit by a semi-truck. Enver took the time to understand my safety concerns and reluctance to get back behind the wheel, and then helped me find some options that had all of the features that I was looking for. He patiently walked me through the design of each vehicle before we took a test drive and encouraged me to follow my instincts in selecting the one that was best for me. I purchased a Honda Pilot that I loved the feel of, and before I left the lot, Enver even paired the Bluetooth with my phone and programmed all driver settings to ensure I had the best possible drive home. My entire experience at the store was outstanding. Everyone in the dealership was friendly and helpful, and from my time spent with Enver and the General Manager I could tell that they both genuinely cared and wanted me to select the vehicle that I'd feel safest driving. More

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So much better than Tampa Honda Customer service was awesome! We went in to buy my mother-in-law a Honda CRV that we found online and everybody was very kind and generous and knew ex Customer service was awesome! We went in to buy my mother-in-law a Honda CRV that we found online and everybody was very kind and generous and knew exactly which vehicle we needed to look at. Special thanks to Rodney Goodwin "GR",Edward Mitchem, and GM Troy who really helped us close the deal. Just a side note, we went to Tampa Honda and had a horrible experience and was lied to many times there please do not ever go there. More

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Horrible buying experience I was given the run around on price after we got to the final numbers and they would not agree to change the tires for a different brand. I left. By t I was given the run around on price after we got to the final numbers and they would not agree to change the tires for a different brand. I left. By the time I got home, I listened to a message, which said they reconsidered and would change the tires out. I did not want Firestone on my son's car. Today I call back to speak to a Sales Manager and speaking with Troy was like talking to a tree. He kept asking a question and I provided the answer and he'd ask the same question over again. He did this 3 times when I realized he was just screwing with me and I told him I was hanging up. This fellow could care less about my experience. They bumped the final price $1,100 after they agreed to switch tires. I suppose they were hoping I wouldn't notice. They treated me as if I was stupid in their eyes. The Internet salesperson, I dealt with, Michael Wolf, was great. We got on well and I can only assume someone above him put him up to this tactic. I reported it to Honda nationally. More

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Easy Deal with good people Frank Lovett (our sales person) knows how to get a deal done without any pressure. I told him what it would take for them to get a deal done with me a Frank Lovett (our sales person) knows how to get a deal done without any pressure. I told him what it would take for them to get a deal done with me and I was expecting a lot of the nonsense stuff that other dealerships hand out but that didn't happen with these guys. I'll be back. Thanks Frank. Also Troy and Angelo were very attentive and personable. More

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Most Outstanding Car Dealership and Service in Florida After spending the entire day auto shopping. Then there was Enver Bekric with Molly His associate. Troy and financial expert. Enver went far beyond t After spending the entire day auto shopping. Then there was Enver Bekric with Molly His associate. Troy and financial expert. Enver went far beyond the call of duty after hours to assist me with just the right vehicle. Amazing. Professional. Competent Personal. Congratulations. YOUR THE BEST. More

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Outstanding salesman and dealership This past weekend I purchased a new 2016 Honda CRV Touring. My salesman, Enver Bekric, was the best. He gave me his full attention, listened to my nee This past weekend I purchased a new 2016 Honda CRV Touring. My salesman, Enver Bekric, was the best. He gave me his full attention, listened to my needs and guided me in my selection. Never pushing but patient. He made sure I was comfortable with all the operating procedures on this advanced safety features vehicle. I drove away in my new Honda marveling at the wonderful sales manager, Troy, and Enver who made this a great experience. More

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Great Experience I purchased a 2016 Odyssey EX-L with RES through the USAA buying service and things went very smoothly. I test drove a number of Odysseys of varying t I purchased a 2016 Odyssey EX-L with RES through the USAA buying service and things went very smoothly. I test drove a number of Odysseys of varying trim levels and my sales representative, Enver, took the time to point out the different features unique to each vehicle. He patiently answered all my questions and I received a written quote before leaving that day. I did some comparison shopping at Toyota and found that the Honda had better features, was more user friendly and had more safety features on the regular models. At Toyota I had to go up to the premium elite model to get the front end collision warning. Also, I wanted the DVD player only and not the Navi and I could get that on the Odyssey, but on the Toyota Sienna these two items were bundled together and the cost was higher. I also did some comparison shopping at other Honda dealers and found Crown's price to be $160 higher, which they quickly matched. After we negotiated, I selected a color which was not in dealer stock. At this point Evner found a vehicle for me in Orlando and had it driven over the next day. Upon pick up, Evner sat with me in the car and went over all the features and made sure I was completely happy and comfortable in the car. He really went out of his way to make sure my car buying experience was great! More

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