considering the fact I am probably blacklisted at every
Ford dealer in the Fort Wayne area, just you letting me on your property is a blessing - service department is excellent and oil change was smooth an
Ford dealer in the Fort Wayne area, just you letting me on your property is a blessing - service department is excellent and oil change was smooth and professional - thank you.
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by racketclub
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2023 -
City Automall Ford responded
Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Great experience.
Clean facility. Nice staff. Cute little playroom. Would recommend to others. Will use them again.
Clean facility. Nice staff. Cute little playroom. Would recommend to others. Will use them again.
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by Fsu8004
Verified Customer
Verified Customer
Jul 31, 2023 -
City Automall Ford responded
We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Fast and excellent service, as always!
I won’t go anywhere else. Keep up the great work.
I won’t go anywhere else. Keep up the great work.
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by JUSTINBERGHOFF
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Robert Lonsbury
Jul 31, 2023 -
City Automall Ford responded
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Rob from the service department is awesome very helpful
and thorough and I have always been very satisfied with all work performed.
and thorough and I have always been very satisfied with all work performed.
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by mike.stuckey1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Robert Lonsbury
Jul 31, 2023 -
City Automall Ford responded
We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
The guys at the service desk are the best in the
business. I would not take my F-150 anywhere else.
business. I would not take my F-150 anywhere else.
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by BOBBRANDT267
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2023 -
City Automall Ford responded
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Always very happy with the service we get at City Ford!
They do a great job!
They do a great job!
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by MLWIGENT
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2023 -
City Automall Ford responded
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I have always had a great experience with the service
department. Rob is always on top of everything.
department. Rob is always on top of everything.
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by lnnagfam
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2023 -
City Automall Ford responded
We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We hope you have a great day!
Had to have the engine replaced in my 17 MKZ.
It was replaced under the factory warranty; however, I asked about what kind of warranty would be on the new engine and as I have an extended warrant
It was replaced under the factory warranty; however, I asked about what kind of warranty would be on the new engine and as I have an extended warranty would that cover the new engine should something go wrong after the factory warranty, or whatever the warranty is on the new engine expires. No one ever gave me and answer on what the new engine warrant was or if it would be covered under the extended warranty at any point in time.
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by mashie55
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2023 -
City Automall Ford responded
Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.
I have already submitted this review.
It took me 2 days to get my seat readjusted after the service tech took it upon himself to redo every setting.
It took me 2 days to get my seat readjusted after the service tech took it upon himself to redo every setting.
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by ANNETTE.SHULER
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2023 -
City Automall Ford responded
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.
Great, will come back again!
Fast, fast, fast, fast, fast, fast, fast, fast, fast, fast,
Fast, fast, fast, fast, fast, fast, fast, fast, fast, fast,
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by MELNIXSAFE
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2023 -
City Automall Ford responded
We are very happy to have provided you with such a positive experience! We hope you have a great day!