Tyler Armbruster | Page 16

The worst communication I have ever experienced. They left out so many details when scheduling such as the fees, then they worked on my car without permission, I called to see if the car was going t They left out so many details when scheduling such as the fees, then they worked on my car without permission, I called to see if the car was going to be ready when they said as I needed there and the guy said well who ever said that time? And wouldn’t give me an answer on when it would be ready. All in all a super disappointing visit and I’ll be sure to go to a different location in the future for all of my recalls. More

by JESS_9955 Verified Customer Verified Customer

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Love the guys in the service department. If I have any concerns they look into it. Always very friendly. If I have any concerns they look into it. Always very friendly. More

by littlesis_9 Verified Customer Verified Customer

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Dropped off my vehicle the night before my appointment and was promptly notified when it was ready for pickup. Awesome service and friendly and attentive service personnel and was promptly notified when it was ready for pickup. Awesome service and friendly and attentive service personnel More

by BEVERLYCOE0303 Verified Customer Verified Customer

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Brought car in for multi-point inspection, rotate tires, look over suspension, etc. Basically a check-up at 65,000 miles. Had an appointment at 8:45am. Was able to roll right in to the service bay and wa look over suspension, etc. Basically a check-up at 65,000 miles. Had an appointment at 8:45am. Was able to roll right in to the service bay and was done in about 1 1/2 hours. They found an issue with a shock and recommended replacing tires sometime before winter. Entire staff was friendly and there was no pressure to fix something immediately. Nice pleasurable experience. More

by RGADENVER Verified Customer Verified Customer

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Staff was friendly and professional and curtious and the wait time was not long and they even offer free refreshmrnts while you wait or a curtious shuttle ride home and back and forth to dealership, wait time was not long and they even offer free refreshmrnts while you wait or a curtious shuttle ride home and back and forth to dealership, More

by chastaintina Verified Customer Verified Customer

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As always we received the very best service. From making the appointment to the end of the service appointment. They always treat us so well and go above and beyond in there explaining. From making the appointment to the end of the service appointment. They always treat us so well and go above and beyond in there explaining. More

by ssdavis9958 Verified Customer Verified Customer

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Service center was excellent but salesman Joe Payton turned his story on me. When the heat was on him from me through service, he back tracked what happened to save his own behind. Thankfully, the servi turned his story on me. When the heat was on him from me through service, he back tracked what happened to save his own behind. Thankfully, the service department seemed to know that and agreed with me on what Joe Payton originally said. When I test drove the vehicle I heard what I thought was a front brake issue when I turned the wheel and applied the brakes. Joe said it was probably some rust on the rotors from having sat a while and if it was an issue, I could could come back to the service department and they would 'take care of me.' When I did service was going to CHARGE ME! Then service was with me in front of Joe Payton, and he insisted it was the back brakes and he knew xxxx well it was the front!! He turned on me. Once gone over and repaired by the service department, they informed me that the back brakes were in good shape. Joe didn't 'forget' this. It happened on our test drive when I turned the front wheels and applied the brakes. You have an excellent service department there and I plan to come back for the periodic upkeep and repairs of my 2019 Transit. As far as old Joe goes? Its probably time to hang up his misleading sales pitch and retire. I'm extremely disappointed in the guy. ALSO, his friendliness turned off after the sale too. He was short, curt and quite frankly, rude. He didn't even tell me that the truck had been wrecked until I decided to go ahead and try to get approved and was filling out paperwork. 'Its all been totally redone', he said. Its been inspected by the dealership. Was ready to go. Bull! In 2 days of having it the oil change warning came on. The front brakes were bad AND IT NEEDS A TUNE UP! The guy is deceptive for his commission. NOT COOL. 👎👎👎 SERVICE: ⭐⭐⭐ EXCELLENT. James Santolino (219)379-2193 www.jimstjames.com More

by James Santolino (Jim St. James) Verified Customer Verified Customer

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I was very pleased with the quick way you was able to do the updates on my wife's car. I had planed to spend most of the morning there, but was out of there in about 1/2 the time. the updates on my wife's car. I had planed to spend most of the morning there, but was out of there in about 1/2 the time. More

by F98RANGER Verified Customer Verified Customer

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It was a great place who and the place was clean. Staff was nice and very helpful Staff was nice and very helpful More

by jaycbrown33 Verified Customer Verified Customer

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Love this place! Everyone is awesome and super friendly, helpful and passionate! If your looking to buy or have your car serviced this it the place. Everyone is awesome and super friendly, helpful and passionate! If your looking to buy or have your car serviced this it the place. More

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