Tyler Blake | Page 4

Vehicle was there a week and nobody called to let us know what was going on! Finally we called more than once! Said charged battery .transmission message stated unable to shift soon! So far haven't seen tha what was going on! Finally we called more than once! Said charged battery .transmission message stated unable to shift soon! So far haven't seen that message! More

by CANADYLINDA Verified Customer Verified Customer

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I tried to purchase a f150 a few years back and could not deal there. Had to go to another Ford dealership. The service that I just had done. I had to wait 7 months for a oil pan because it was on back order deal there. Had to go to another Ford dealership. The service that I just had done. I had to wait 7 months for a oil pan because it was on back order all that time. In that time frame I had to keep an eye on my oil level since it was dripping oil. And by the time the new oil pan came in my oil viscasity was down to 10% and I was 2000 miles away from getting a new oil change. Not sure if it was from losing oil from the oil pan or what. But the oil did get changed when the new oil pan was changed. So I will see how this goes with the oil viscasity. More

by RLHUGGINSJR Verified Customer Verified Customer

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Service department is top notch Service department is very accommodating and very knowledgeable and also very friendly and helpful very accommodating and very knowledgeable and also very friendly and helpful More

by Chasechuck67 Verified Customer Verified Customer

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Great work. Love the fact they came to my work. Easy to set up appointment. Love the fact they came to my work. Easy to set up appointment. More

by MTSU63 Verified Customer Verified Customer

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Fat, accurate, and they kept me well-informed Fast, accurate, they keep me well informed and you require eight words or more in this response. Really, that's my only gripe with the whole experience. accurate, they keep me well informed and you require eight words or more in this response. Really, that's my only gripe with the whole experience. More

by DAN@MARNER.ORG Verified Customer Verified Customer

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Always do maintenance at the dealership due to free oil changes and warranty issues. I've had the same issue with getting warnings about my coolant overheating when going up hill have brought this to the s changes and warranty issues. I've had the same issue with getting warnings about my coolant overheating when going up hill have brought this to the service department attention I get no response and told that a new water pump is like 1000 dollars but I had a warranty and the extended warranty and I leave every time with them doing nothing about it. More

by THEBONNETTE Verified Customer Verified Customer

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Great experience like always everything is super easy from start to finish and couldn’t ask for a better experience! from start to finish and couldn’t ask for a better experience! More

by OMIEBROADWATER101 Verified Customer Verified Customer

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It was the worst service I had they lied to us and scammed us also scammed us also More

by dotsonodie1 Verified Customer Verified Customer

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Got me in quick Answered my questions Tyler was great. Called me back 3 days later with a follow up answer that I had a question about some labor on my vehicle. He didn't have to do that, but he did. Called me back 3 days later with a follow up answer that I had a question about some labor on my vehicle. He didn't have to do that, but he did. More

by Tapmom3 Verified Customer Verified Customer

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Attending the WVU Super Regional baseball game on a Saturday in June, and needing an oil change for my 2024 Bronco, I called Ford Lincoln of Morgantown and scheduled an appointment using their AI assis Saturday in June, and needing an oil change for my 2024 Bronco, I called Ford Lincoln of Morgantown and scheduled an appointment using their AI assistant. Upon arriving early, Tyler quickly completed my reservation and I was on my way to the Ridge. He called to offer to offer an online portal for payment during the exciting game, but the weather was turning ugly, so I made the short walk to the dealership, paid for the service, used their bathroom and relaxed in the comfortable, air conditioned waiting area until the violent storm passed and I could safely return to the ridge. Thanks Tyler & the FLM team. More Ford owners should take advantage of your location and get serviced while attending events and the baseball stadium. More

by ralphbaird Verified Customer Verified Customer

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