Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tyler Duncan
Tyler Duncan at Shottenkirk Ford Granbury

Tyler Duncan | Page 5

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

Contact Me
5.0
89 Reviews
5.0

89 Reviews

Write a Review

89 Reviews of Tyler Duncan

October 22, 2024

Dealership Rating
Employee Rating

Friendly staff, honest work, fast turn around. They didn't try to sell me services I didn't order. More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 23, 2024

Shottenkirk Ford Granbury responded

Russell, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

October 22, 2024

Dealership Rating
Employee Rating

The sales staff understood what my needs were and tried to assist in finding solutions that would be satisfactory to me. They went above and beyond and successfully met my needs. I really didn't plan to pu More

by Margie M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis , Peter Arguijo,

Report | Print
Oct 23, 2024

Shottenkirk Ford Granbury responded

Margie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 22, 2024

Dealership Rating
Employee Rating

Had some recall work done and Tyler kept me informed the whole way thru... and then delivered it to my house 20 miles away. Highly recommend them More

by iveswc911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 22, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 21, 2024

Dealership Rating
Employee Rating

Everyone was polite, kind, helpful and very professional. It was one of the nicest experiences I've ever had at a car place. Bonus, they even washed some of my husbands oilfield dirt off the car and I saw th More

by jurglor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley, Matt Jewett , Melissa Cates

Report | Print
Oct 22, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2024

Dealership Rating
Employee Rating

Came in for an oil change. Service was fast.. everything was fine.. will go back More

by bill.conn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 22, 2024

Shottenkirk Ford Granbury responded

Bill, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 19, 2024

Dealership Rating
Employee Rating

Awesome job at getting me scheduled in the morning and allowing the delivery service to take me back and forth for both cars. More

by Horseylu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Marler , Melissa Cates, Gean and Richard

Report | Print
Oct 21, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 16, 2024

Dealership Rating
Employee Rating

My entire experience with the dealership was very positive. My only disappointment was my tires were not checked and inflated to factory recommendation after being rotated. Thank you! More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley, Matt Jewett , Melissa Cates

Report | Print
Oct 17, 2024

Shottenkirk Ford Granbury responded

Gwen, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Granbury

October 16, 2024

Dealership Rating
Employee Rating

This dealership has been amazing with scheduling my 2 service calls. Both times they’ve come to me and fixed the issues at my house where I didn’t have to wait! Great customer service! More

by kklein16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Holtzinger

Report | Print
Oct 17, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 16, 2024

Dealership Rating
Employee Rating

Melissa was prompt with communication, efficient in getting our car fixed and very knowledgeable about our vehicle. More

by Gmccoy410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates

Report | Print
Oct 16, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 10, 2024

Dealership Rating
Employee Rating

They listened to my concerns. Great communication and they were able to get my car fixed in a timely manner. More

by ASHLEYNOE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 10, 2024

Shottenkirk Ford Granbury responded

ASHLEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

1
...
4
5
6
...
9

Dealership Inventory (357 Vehicles)

new 2026 Ford Bronco car, priced at $45,186
2026 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
$45,186
View Details
new 2026 Ford Ranger car, priced at $60,583
2026 Ford Ranger
new
Avalanche exterior
Automatic
Four-wheel Drive
$60,583
View Details
new 2026 Ford F-250 car, priced at $67,324
2026 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
$67,324
View Details
new 2026 Ford F-150 car, priced at $46,636
2026 Ford F-150
new
Black Metallic exterior
Automatic
Four-wheel Drive
$46,636
View Details
new 2026 Ford F-150 car, priced at $46,415
2026 Ford F-150
new
Black Metallic exterior
Automatic
Four-wheel Drive
$46,415
View Details
new 2026 Ford F-250 car, priced at $83,543
2026 Ford F-250
new
White Metallic exterior
Automatic
Four-wheel Drive
$83,543
View Details
View All Inventory