Tyler Johnston
Tyler Johnston at Burnsville Toyota

Tyler Johnston | Page 15

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8
186 Reviews
4.8

186 Reviews

Write a Review

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English English

186 Reviews of Tyler Johnston

August 17, 2023

Dealership Rating
Employee Rating

Car is consistently dirty inside after service=3 times this has happened. I rely on the service department to tell me what needs to be done. Often they inflate the service needed More

by MSPLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 21, 2023

Burnsville Toyota responded

Thank you for taking the time to share your recent experience at Burnsville Toyota. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 08, 2023

Dealership Rating
Employee Rating

The guy was outstanding, and his professional needs. I come there again to service quick and release excellent service. The gentleman that worked with he was outstanding in the service and his knowledge More

by airforce17173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Cole Mitchem, Jason Colby, Neil Knutson, Sean O'Driscoll , Doug Anderson, Nolan Christy, Amador Pacheco, Allex Roberge

August 03, 2023

Dealership Rating
Employee Rating

Great experience with Tyler and Burnsville Toyota. Service was fast and lobby a nice place to wait. More

by MOJAVA444
Recommend Dealer
Yes
Aug 07, 2023

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 03, 2023

Dealership Rating
Employee Rating

There was good communication during my appointment. Employees that I had contact with were friendly and helpful. More

by JOHN9CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Burnsville Toyota responded

Thank you for leaving us this great review, John! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 03, 2023

Dealership Rating
Employee Rating

Thank you for the quick service and turn around of servicing my vehicle. Have a wonderful day! More

by DMUELLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 27, 2023

Dealership Rating
Employee Rating

very gooo o o o o o o o o o o o o d More

by yuanzhong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 25, 2023

Dealership Rating
Employee Rating

Thorough, efficient. The work and time required was carefully explained, and my questions were considered and responded to. More

by LYNDA.LEE524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Lynda! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 22, 2023

Dealership Rating
Employee Rating

The dealer keeps precise records of work to be performed this visit as well as that required at next visit. More

by NCLENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Burnsville Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 22, 2023

Dealership Rating
Employee Rating

Recently they charged me $500 to empty my gas tank and the engine light was on the next morning. They then charged me $450 to replace a part. Service is very expensive. More

by TOMTAGUE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us, Tom. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 17, 2023

Dealership Rating
Employee Rating

You noticed the tire has issue needs to change Thank you for the service, and the advice to change tires..appreciated More

by hibaburale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Cole Mitchem, Jason Colby, Neil Knutson, Sean O'Driscoll , Doug Anderson, Nolan Christy, Amador Pacheco, Allex Roberge

Jul 19, 2023

Burnsville Toyota responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Burnsville Toyota and we look forward to your continued business! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

...
15
...

Dealership Inventory (228 Vehicles)

used 2021 Honda CR-V car, priced at $28,346
2021 Honda CR-V
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2024 Toyota RAV4 Hybrid car, priced at $43,284
2024 Toyota RAV4 Hybrid
new
Windchill/Black exterior
CVT
All-wheel Drive
used 2021 Toyota Highlander car, priced at $38,796
2021 Toyota Highlander
used
Black exterior
Automatic
All-wheel Drive
used 2023 Toyota Tacoma car, priced at $42,230
2023 Toyota Tacoma
used
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
used 2017 Toyota Camry Hybrid car, priced at $21,982
2017 Toyota Camry Hybrid
used
White exterior
CVT
Front-wheel Drive
used 2023 Toyota RAV4 car, priced at $28,144
2023 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
All-wheel Drive