Tyler Ling

Beware of this dealer. Complete lack of professionalism and a criminal track record as well. From the start, they advertise at one price and then add several fees. Some Complete lack of professionalism and a criminal track record as well. From the start, they advertise at one price and then add several fees. Some of which they can't even justify, so they put on the buy order as "other fees" of $425. The certified truck I was buying had the options I wanted, so I proceeded with the purchase anyway and put in a $1000 deposit. I purchased this car sight unseen and planned to have it shipped to NY, so I also paid a deposit to a 3rd party transporter. The Finance manager sent me paperwork and instructions for wiring at $20,000 deposit. After several days of no response, I called the dealer repeated times, only to have my calls sent to voicemail. Not one person at the dealer would answer my calls, so knowing they track sales based on the caller ID number you call from, I decided to call from my wife's phone, and sure enough, they answered. Once I explained who I was, they quickly said all the finance managers were busy and they would call me back—never happened. Finally, the salesperson who sent me the walk-around video sent me a text saying they sold the truck to someone else. After further research I see the dealer has had a finance manager arrested after stealing customers' credit card information to make high-end purchases. Now, I need to call American Express to check on the charges. I am also trying to get a refund for the 3rd party transporter. More

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Really nice experience buying my new truck from sales and financial personnel. You have a greate team. financial personnel. You have a greate team. More

by ALFREDO-CUETO Verified Customer Verified Customer

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Tyler ling - was extremely professional during my purchase! Once purchased the car was delivered sight unseen to my home! Within the day I called Tyler and made him aware of my findings! That’s there purchase! Once purchased the car was delivered sight unseen to my home! Within the day I called Tyler and made him aware of my findings! That’s there are over 10 year old parts on my vehicle! Remind you I bought a 2021 vehicle! Once I send photos documentation showing the bait & switch, he forward me to an email address remind you I just spent six figures the day before! Insulting me was acting very erratic and can’t control his temper! More

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Amazing staff, transaction was quick and easy. Would recommend to friends and family for future purchase. recommend to friends and family for future purchase. More

by Mayan405 Verified Customer Verified Customer

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