Tyler Newstrom
Tyler Newstrom at Luther Bloomington Acura Subaru

Tyler Newstrom | Page 9

Service Drive Manager

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

Contact Me
not yet
rated
366 Reviews

Hello, my name is Tyler. I have been in the automotive industry as a service provider since early 2012 and it has taught me a lot about who I am as an employee. I have a passion for helping customers and working towards a common goal together, a great service experience! I look forward to meeting you and building your next great experience together!

Dealership Experience

8 yrs, 1 mo

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

not yet
rated

366 Reviews

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366 Reviews of Tyler Newstrom

May 25, 2021

Dealership Rating
Employee Rating

Smooth operation, congenial staff, liked the car wash without my asking. Good paperwork record of work done and condition of car. Would like to see shuttle service reinstated. More

by davidgirard52
Recommend Dealer
Yes

Other Employees Tagged: Victor Flores

Jun 03, 2021

Luther Bloomington Acura Subaru responded

Hi davidgirard52. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit. Very happy to hear everyone made your experience an enjoyable one! We will definitely look into this possibility in the near future. Thank you for your feedback and have a wonderful day.

May 24, 2021

Dealership Rating
Employee Rating

I got home after a service on my ‘2012 Outback and noticed a headlight out. I had requested the lights be checked ant the service report listed that it had been checked. I had to drive back 30 miles f More

by john.neenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Luther Bloomington Acura Subaru responded

Good Morning john.neenan. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Tyler. I sincerely apologize about that oversight with the headlight resulting in you coming back in. However, I am so glad to hear that Tyler and his team took accountability for this and made sure to promptly take care of this for you to your complete satisfaction. We appreciate your loyalty and look forward to working with you again in the future. Have a great Memorial Day weekend.

May 21, 2021

Dealership Rating
Employee Rating

I've purchased 2 Outbacks - 1 new and 1 used and the experience with both was outstanding. Extra care was taken to clean the used car for my son and his first experience in financing was an excellent l More

by NGuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noah Joseph, Kris LaMere, Bryon Fagen, Dylan Duffy, John Reinan, Lisa Mullenberg , Tricia MacEachern, Justine Melchior, Tony Russell

May 09, 2021

Dealership Rating

Fine service thank you. All I have to say for now. and and and and and and and and and and and and and and please stop this nonsense - I will be very skeptical about ever answering one of these requests a More

by caroldrinkard
Recommend Dealer
Yes
May 11, 2021

Luther Bloomington Acura Subaru responded

Hi caroldrinkard. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent service experience with Tyler. Great to hear everything went well. The platform, DealerRater, implemented this minimum word count as a way to prevent fraudulent to ensure reviews are left by actual clients. We appreciate your feedback and look forward to working with you again in the future. Have a great day.

May 07, 2021

Dealership Rating
Employee Rating

The service was extremely courteous and effective, as always. I enjoyed waiting in the brand new service center. I am a 20-minute drive from the center. If I lived closer, I would probably use the cen More

by KUWATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Luther Bloomington Acura Subaru responded

Hi KUWATA. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit with Tyler. Happy to hear you had a great experience and thoroughly enjoyed your wait in our new Subaru facility. We appreciate you making the drive to see us and hope to work with you again in the future. Have a fantastic day.

May 02, 2021

Dealership Rating
Employee Rating

Great service, like the new digs, Tyler N. was very personable and respectful. I needed a loaner for a few days at no charge. Service was excellent, More

by paloher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Dao

May 05, 2021

Luther Bloomington Acura Subaru responded

Hi paloher. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review for your recent visit with Tyler. Delighted to hear that he provided you with a stellar service experience and that you thoroughly enjoy our new Subaru facility. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

May 01, 2021

Dealership Rating
Employee Rating

Gave my coonhound an outback chew toy the same color as mine. I got great rental car while mine was in the shop. 2021 Touring. More

by c130jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nhu Le

May 05, 2021

Luther Bloomington Acura Subaru responded

Good Afternoon c130jake. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent service experience. Excellent to hear that your visit went well and that your dear coonhound was able to have a matching Outback of their own! We appreciate your loyalty and look forward to working with you again soon. Have a great day.

May 01, 2021

Dealership Rating
Employee Rating

Great service. Very communicative and customer oriented. Prices reasonable. Tyler was very helpful. Sevice area clean. Protocols carefully observed. Loaner vehicle super fun to drive. More

by goldman0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Luther Bloomington Acura Subaru responded

Hi goldman0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you kindly for your review in regard to your recent visit with Tyler. Pleased to hear everything went well from start to finish. We appreciate your patronage and look forward to working with you again in the near future. Have a splendid day.

May 01, 2021

Dealership Rating
Employee Rating

Every one did a great job. I was promptly greeted and treated fairly. I was pleased with my experience. I will definitely return to the service department again. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Anderson, Michael Dao, Leo Alas , SkyLynn Dunkley, Victor Flores

May 05, 2021

Luther Bloomington Acura Subaru responded

Hi Alex. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with our Service department. Very happy to hear that your visit went accordingly and to your complete satisfaction. We appreciate your support and look forward to working with you again soon. Have a wonderful day.

April 30, 2021

Dealership Rating
Employee Rating

I’m on my sixth Outback from them- service and dependability top notch. Need I say more? Like their new building - finally some space. Waiting for COVID to be over. More

by troutchaser
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: John Reinan, Lisa Mullenberg , Victor Flores, Marisa Karoff

May 05, 2021

Luther Bloomington Acura Subaru responded

Hi troutchaser. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your overall experience with our staff. Thrilled to hear you have been a long-time loyal customer and received nothing short of a stellar experience each visit. We appreciate your patronage and look forward to providing many more years of exemplary experiences. Have a wonderful day.

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