Tyler Ratledge | Page 67

Excellent and enjoyable experience . Brad Doty is our go to person at Toyota of Cleveland. He is knowledgeable, professional and always helpful . We bought our 3rd new vehicle from him t Brad Doty is our go to person at Toyota of Cleveland. He is knowledgeable, professional and always helpful . We bought our 3rd new vehicle from him today in less than one year. We will continue to recommend Brad and Toyota of Cleveland to anyone shopping for a new or used vehicle . The entire sales force and financial team are great and we felt at ease during this purchase experience . Tyler Ratledge was our financial person, he explained the contract and sales process and was very thorough. Customer loyalty can't be bought it has to earned and that is exactly what Toyota of Cleveland does . More

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Camry.. I purchased Camry #3 from Roger Thompson, a delightful, courteous and professional salesman. He made my husband and I feel very comfortable. Roger kn I purchased Camry #3 from Roger Thompson, a delightful, courteous and professional salesman. He made my husband and I feel very comfortable. Roger knows how to treat people with honesty and respect. I will continually recommend to family, friends, anyone who has a need to buy a car. Roger knows his stuff and is not pushy. His team works well in offering the best affordable deals to meet your needs. thanks Roger for being the man you are at all times. The same yesterday, today, and forevermore. God's love shines throughout Toyota of Cleveland. More

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Awesome The visit was great and they helped me with my financial problems as well. I left in a brand new Scion and got a great deal with it. The visit was great and they helped me with my financial problems as well. I left in a brand new Scion and got a great deal with it. More

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First New Truck I was already approved at my local dealer on Sat. 4/9. Was told if I did not order truck by Mon. 4/12 by 12 o'clock they could not tell me when they c I was already approved at my local dealer on Sat. 4/9. Was told if I did not order truck by Mon. 4/12 by 12 o'clock they could not tell me when they could get me one. Went to Toy of Cleveland on Monday 4/12 to keep my local dealer honest. Wow. It seems like one third of the sales force helped me, found my exact truck in Kentucky, will have it in two days, Sales turned me over to financing. At first, the APR was 0.1 higher, called him on it, so he lowered it to 0.2 lower. Done. Signed the contract. Reviewed the contract when I got home and it was 0.4 lower. Took delivery 4/15. I got everything that was discussed. Even had carpet mats and door seal protectors I told them to take off. I was not charged for this. Went back yesterday 4/18 and left with parts and accessories like we discussed. The parts team was also great!!!. They probably have me for life. More

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Great first car buying experience Overall my experience buying my first car was great. I had very helpful and patient employees, who really took the time to explain everything that was Overall my experience buying my first car was great. I had very helpful and patient employees, who really took the time to explain everything that was going on and work with me in finding the best payment and deal for the car. More

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Great service I had a great experience at Toyota of Cleveland. My salesman Gregg Bain was friendly and easy to deal with & understanding. He did NOT pressure me in I had a great experience at Toyota of Cleveland. My salesman Gregg Bain was friendly and easy to deal with & understanding. He did NOT pressure me in any way. More

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Service Worth Coming Back For Having purchased from Toyota of Cleveland before, after having another make of car all but purchased I decided to check Toyota out and in Cleveland as Having purchased from Toyota of Cleveland before, after having another make of car all but purchased I decided to check Toyota out and in Cleveland as well. I couldn't be happier with my experience or the Camry! I am glad to keep coming back to this dealership year after year! More

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Amazing, Overall experience. Brad Doty Met us as soon as we pulled up and was right off very helpful and friendly. We didn't feel pushed in any way. He was very helpful, Honest, a Brad Doty Met us as soon as we pulled up and was right off very helpful and friendly. We didn't feel pushed in any way. He was very helpful, Honest, and knowledgable about the vehicle we were interested in. Brad and Tyler made the whole experience stress free. More

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Excellent Toyota Dealer Roger Thompson and team was very helpful and professional to work with. It was almost closing time on Friday evening but everyone did not mind at all Roger Thompson and team was very helpful and professional to work with. It was almost closing time on Friday evening but everyone did not mind at all to wait for us to drive from Knoxville. Made us feel very welcome. Great experience in buying new Toyota Tundra. More

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Amazing! I would like to thank Paul "Shrek" Caesar , Kyle Armao and Tyler Ratledge for an exceptional car buying experience. Paul and Kyle went out of their w I would like to thank Paul "Shrek" Caesar , Kyle Armao and Tyler Ratledge for an exceptional car buying experience. Paul and Kyle went out of their way to put me in the car that I wanted with monthly payments that I wanted! Paul even went out of his way by making sure that I understood all the features of the vehicle and getting me home because I didn't have a way to get my new car home by myself! Exceptional people, professional and friendly. More

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