Tyler Ratledge
Tyler Ratledge at Toyota of Cleveland

Tyler Ratledge

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
723 Reviews
5.0

723 Reviews

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723 Reviews of Tyler Ratledge

September 22, 2026

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Process went well with the exception of vehicle cleanup which was not done well at all. Floor mats not installed, car still dirty inside and out, plastic shipping still on the car. Our salesman helped me More

by jeffpmbrtn64
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Recommend Dealer
Yes
Sep 23, 2026

Toyota of Cleveland responded

Jeff, thank you for your feedback. We will share it with our team so we can address this situation internally. If we can help you with anything moving forward, please let us know. - Toyota of Cleveland

September 19, 2026

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I wouldn't chose any other dealership and their service center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesom More

by peepawmario13
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2026

Toyota of Cleveland responded

Knowing you trust us for both purchases and service means a lot to our team. Our finance team is glad they could help whenever needed, and our service department is pleased scheduling maintenance on your Camry Hybrid was quick and easy. Justin Chretien General Sales Manager 423-664-9715

September 13, 2026

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I have been a customer for Toyota of Cleveland for many years and they are an exceptional dealership especially their service dept. I would highly recommend this dealership to anyone! More

by Donalosi
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Yes
Sep 13, 2026

Toyota of Cleveland responded

After many years of entrusting your QX50 to our service department, hearing your praise is very rewarding. Knowing you would recommend our dealership to others means a lot to our team. Justin Chretien General Sales Manager 423-664-9715

September 10, 2026

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Matt never put pressure on me to buy. Felt very comfortable. Knew a lot about my truck.Every one was very friendly and helpful. More

by RBREESE
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Frady

Sep 10, 2026

Toyota of Cleveland responded

Knowing that Matthew’s expertise and friendly approach helped you feel at ease means a lot to our team. We’re glad your new Toyota Tacoma purchase felt smooth and relaxed from start to finish. Thank you for choosing our dealership. Justin Chretien General Sales Manager 423-664-9715

September 06, 2026

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This place is awesome. Professional. They always bend over backwards to make a great experience. Possibly last place customer service means anything. More

by dkrichards11
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Recommend Dealer
Yes
Sep 06, 2026

Toyota of Cleveland responded

Your praise of our professional approach and willingness to go the extra mile for your Toyota Tacoma means a lot to us. Justin Chretien General Sales Manager 423-664-9715

August 15, 2026

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Brett Patterson took care of us, he was friendly, answered the question that we had and we were able to get what we were looking for Everyone at the dealership did a good job, good and prompt servi More

by Langelabulla
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Brett Patterson

Aug 15, 2026

Toyota of Cleveland responded

Our team enjoyed helping you find the right used Subaru Crosstrek, and we’re glad Brett could answer all your questions with a friendly, prompt approach. Knowing that we helped you secure the Crosstrek you wanted means a lot to our team. Justin Chretien General Sales Manager 423-664-9715

August 15, 2026

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I leased my second Camry with Toyota of Cleveland. It’s always a great experience. My salesperson was Matt Frady, oh wait I mean Austin. I get those two confused. Austin made the process very easy. Th More

by LEGERA
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Recommend Dealer
Yes

Other Employees Tagged: Justin Chretien, Austin Calfee

Aug 15, 2026

Toyota of Cleveland responded

Knowing that leasing your Toyota Camry felt effortless is rewarding. Your kind words about your second Camry lease mean a lot to our team. Austin will be thrilled to hear your praise, and we look forward to assisting you with service or your next lease. Justin Chretien General Sales Manager 423-664-9715

July 31, 2026

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They do go the extra mile to welcome you and to take care your needs More

by gregoryhyatte323
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Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Justin Chretien

Jul 31, 2026

Toyota of Cleveland responded

Thank you for noting how our team went the extra mile to welcome you and handle your Toyota Tacoma service. It’s great to hear your needs were met so well. Justin Chretien General Sales Manager 423-664-9715

July 25, 2026

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The best people and dealership around Cleveland, thanks Greg Bain and Shane Defoe and Mike, Justice More

by Bama
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Recommend Dealer
Yes
Jul 25, 2026

Toyota of Cleveland responded

We’re delighted Shane and Justice made your experience exceptional. Congratulations on your used Toyota Tacoma purchase. Thank you for your kind words and for choosing our Cleveland location. Justin Chretien General Sales Manager 423-664-9715

July 19, 2026

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We had a great experience buying a used car at this dealership. Their staff is friendly and honest. They made sure everything was taken care of and we love the car. More

by ERICTURNER.MAIL
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Josh Howard

Jul 19, 2026

Toyota of Cleveland responded

Thank you for sharing your great experience with us. We’re happy to hear our team’s friendly and honest approach made your Mazda CX-5 purchase smooth and worry-free. Enjoy your CX-5 and let us know if we can assist you in the future. Justin Chretien General Sales Manager 423-664-9715

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