Tyler Ratledge

If you want a dealership and a team that genuinely cares about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business More

by RENDERANDROOTLAB Verified Customer Verified Customer

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The staff was great and helpful. Colter was very friendly and went out of his way to answer our questions. Colter was very friendly and went out of his way to answer our questions. More

by Arunawaygs Verified Customer Verified Customer

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Daegan was so patient with us, answered every question we had, and if he didnt know, he got someone who did. We had our 4 year old with us and he was so great with her as well. The rest of the team at Toyota had, and if he didnt know, he got someone who did. We had our 4 year old with us and he was so great with her as well. The rest of the team at Toyota of Cleveland were fantastic as well. Allowed us time to think and process what we needed to do. Most definitely recommend! More

by BOBO113003 Verified Customer Verified Customer

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I had an absolutely wonderful experience purchasing my new vehicle with Matthew Frady! He went above and beyond throughout the entire process. Matthew was extremely knowledgeable, patient, and helpful. new vehicle with Matthew Frady! He went above and beyond throughout the entire process. Matthew was extremely knowledgeable, patient, and helpful. He took the time to show me everything about my new vehicle and made sure I understood all of its features before I left. I never felt rushed or pressured, and he genuinely made me feel like a valued customer. I truly appreciate all of Matthew’s hard work and dedication. If you’re looking for someone who is professional, trustworthy, and willing to go the extra mile, I highly recommend asking for Matthew Frady. Thank you, Matthew, for making this such a positive experience and for helping me feel confident and excited about my new vehicle! More

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Process went well with the exception of vehicle cleanup which was not done well at all. Floor mats not installed, car still dirty inside and out, plastic shipping still on the car. Our salesman helped me which was not done well at all. Floor mats not installed, car still dirty inside and out, plastic shipping still on the car. Our salesman helped me clean it up, also there's no windshield washer fluid at all in the reservoir. More

by jeffpmbrtn64 Verified Customer Verified Customer

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I wouldn't chose any other dealership and their service center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesom center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesome salesman. Finance team is very knowledgeable and will help wherever they can and service time is a breeze. Easy and quick to set up. Love this dealership. They really try and please their customer reason I keep going back. More

by peepawmario13 Verified Customer Verified Customer

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I have been a customer for Toyota of Cleveland for many years and they are an exceptional dealership especially their service dept. I would highly recommend this dealership to anyone! years and they are an exceptional dealership especially their service dept. I would highly recommend this dealership to anyone! More

by Donalosi Verified Customer Verified Customer

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Matt never put pressure on me to buy. Felt very comfortable. Knew a lot about my truck.Every one was very friendly and helpful. Felt very comfortable. Knew a lot about my truck.Every one was very friendly and helpful. More

by RBREESE Verified Customer Verified Customer

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This place is awesome. Professional. They always bend over backwards to make a great experience. Possibly last place customer service means anything. Professional. They always bend over backwards to make a great experience. Possibly last place customer service means anything. More

by dkrichards11 Verified Customer Verified Customer

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Brett Patterson took care of us, he was friendly, answered the question that we had and we were able to get what we were looking for Everyone at the dealership did a good job, good and prompt servi answered the question that we had and we were able to get what we were looking for Everyone at the dealership did a good job, good and prompt service More

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