Tyler Schulz | Page 4

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit, and that your vehicle was done in the time frame that we predicted! Our goal is transparent communication and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit all around! Thank you for continuing to choose Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit, and that Tyler made it great as well. Our goal is transparency, and to do what's in our customer's best interest-we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your review! We are glad to hear that you had a great visit, but we regret the issue you ran into with a loaner vehicle. Our goal is to ensure our customers needs are met and we understand the frustrations of not having a loaner available when it was needed. Please feel free to reach out via call or text if you have any questions or concerns. - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit went well, and that the team was professional and clear when explaining the process of the repairs. Our goal is communication and to ensure our customers stay in the know when it comes to the repairs being made on their vehicle-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that you had such a wonderful visit with us! Our goal is to ensure an exceptional customer experience, and to do what's in our customer's best interest-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are glad your visit went well, but we regret that it seems we missed the mark w little with your service visit. Please feel free to reach out to us via call or text if you ever need any assistance! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your review and for your honest feedback. We understand the frustration and your concerns are valid, especially when it comes to the communications about your scheduled appointment. Our goal is transparency and communication and we regret that it seems we missed the mark. Please feel free to reach out to us via call or text so that we can get more insight into your visit. - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your review. We understand how frustrating wait times can be, and we apologize for the inconvenience. Our goal is to ensure a swift service experience, and we regret that we missed the mark with your visit. Please feel free to reach out to us via call or text if you have any further questions or concerns. - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your feedback and for your honest review. We understand the frustration and your concerns are valid when it comes to the wait times and communication. Our goal is to ensure proper communication and a swift service visit, and we regret that we fell short in your case. We would love the opportunity to make things right so please feel free to reach out via call or text anytime. - Patrick Dealer Group Customer Relations Team