Dealership Experience
1 yr, 11 mos
Specialties & Trainings
Hyundai Certified Service
94 Reviews
Write a Review94 Reviews of Tyler Schulz
April 02, 2026
When I made the appointment on the phone for an oil change and tire rotation I was told it would be 1 hour to 1 1/2 hours. It took over 2 hours! I couldn’t even pull into the service area because it wa change and tire rotation I was told it would be 1 hour to 1 1/2 hours. It took over 2 hours! I couldn’t even pull into the service area because it was so backed up. I was late for another appointment and had to cancel. Very poor customer service! More
March 31, 2026
Absolutely terrible unprofessional , ignorant, never told me status of my vehicle. Sat there for 4 Hours for nothing car not finished no apologies Nothing!!! Service department ran by unqualified people me status of my vehicle. Sat there for 4 Hours for nothing car not finished no apologies Nothing!!! Service department ran by unqualified people More
Other Employees Tagged: Tyler Schulz
March 30, 2026
Good clean facility. Felt questions I had about an issue were just overlooked due to what he said they could not duplicate issue. Felt questions I had about an issue were just overlooked due to what he said they could not duplicate issue. More
Other Employees Tagged: Erik Favela
March 30, 2026
I don't know what to tell you. But everything was okay with me. When I get there from start to end But everything was okay with me. When I get there from start to end More
Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Erik Favela, Mike Vanhoosier
March 28, 2026
It's too bad that the person who insisted all I needed was a tire rotation, not only didn't listen to what I said, but laughed at me. was a tire rotation, not only didn't listen to what I said, but laughed at me. More
Other Employees Tagged: Erik Favela, Mike Vanhoosier
March 20, 2026
It took longer than was told. This time when I took it in I did not get text updates Which I have gotten on previous visits. Also, I was told that the oil change is only good for This time when I took it in I did not get text updates Which I have gotten on previous visits. Also, I was told that the oil change is only good for six months because the oil goes bad. First time I heard this! More
Other Employees Tagged: Tyler Schulz
March 18, 2026
I was told about 3 hour wait which went 5 hours! I went to desk 2 times to make inquiries because I was not sought out to get updates. There was absolutely NO spot to sit in waiting area nor compute I went to desk 2 times to make inquiries because I was not sought out to get updates. There was absolutely NO spot to sit in waiting area nor computer room for most of my waiting time so my daughter came and picked me up (gone 1.5 hrs) & when I returned, there was still No free chairs so I sat an employee's empty desk. The $100 'insurance' discount was disappointing. I inquired about a 'senior' discount & feel something better would have been welcome. My 11-yr old car was purchased/always serviced at this location and yesterday's experience is Not what I'm accustomed to from HDHyundai. More
Other Employees Tagged: Tyler Schulz

