Tysean Yorke | Page 6

I recently purchased a new Lexus. Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the process and was wonderful to work with! It was also a pleasure working with Dave in Finance as well as Tysean, the delivery specialist who walked me through everything I needed to know before taking my first drive! I had a recent visit to the Service Department for a minor wheel scuff (I am very grateful to Dave for highly suggesting the tire/wheel protection!). It has already rescued me and will teach me to stay away from the fast-food drive-thru! (I hit the curb turning the drive-thru corner.) That's where Adam, in service, comes in. Adam was personable, professional and answered all my questions without rushing me. Yes, this is a long review, but I wanted to cover everything! A shout-out also goes to Donna - the receptionist! She answers the telephone in a lovely voice and has a pleasant personality to greet you as you arrive at the dealership. Thank you Lexus of Cleveland! More

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Great experience working with Lexus of Cleveland, our sales associate Dave Kantor, and the rest of the team! sales associate Dave Kantor, and the rest of the team! More

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Candace was great! Great communication and upfront with the good and the not as good. Can’t say bad because there wasn’t anything bad about the experience! Previous Aud Great communication and upfront with the good and the not as good. Can’t say bad because there wasn’t anything bad about the experience! Previous Audi driver and I couldn’t be happier I made the switch! More

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Dave Kantor was great to work with — no pressure, no hard sell, relaxing test drive (3 models). Thank you for a most enjoyable, stress-free experience, culminating in the purchase of my previous single-owner sell, relaxing test drive (3 models). Thank you for a most enjoyable, stress-free experience, culminating in the purchase of my previous single-owner, immaculate condition, certified Lexus NX. Hope I got all that right! Thank you to Cam and TySean who were very patient answering my questions while explaining and setting up the controls on my car. And please convey my thanks to the loan officer/associate who walked me through all the document signing. And last, but not least the “And you get a car!” reception 👏🏽👏🏽 was a nice touch once the signing was done. Class act! ☺️ More

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Absolutely amazing experience! From the moment I walked in, everyone was welcoming and attentive. My salesperson was patient, explained everything clearly, and made sure I felt com From the moment I walked in, everyone was welcoming and attentive. My salesperson was patient, explained everything clearly, and made sure I felt comfortable with my decision. The financing process was quick and transparent. I drove away happy and confident with my purchase. Five stars! More

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Colin was absolutely fantastic, and serves as a prime example of what a top notch effective salesman looks like. He made the buying experience, incredibly straightforward, easy, and enjoyable. I would h example of what a top notch effective salesman looks like. He made the buying experience, incredibly straightforward, easy, and enjoyable. I would happily buy another car from him irrespective of the brand. More

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Sam provided outstanding service! He so clearly explained the benefits, and features of Lexus. I have already started to refer him to my work, colleagues, friends and family! He so clearly explained the benefits, and features of Lexus. I have already started to refer him to my work, colleagues, friends and family! More

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This was such a wonderful experience from start to finish. Thank you, Matt and everyone else involved!! finish. Thank you, Matt and everyone else involved!! More

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Easy to do business with and very nice facility. I bought my last Lexus here. I bought my last Lexus here. More

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Seth was very thorough and able to answer all my questions. All information I was given was spot on. Great experience. questions. All information I was given was spot on. Great experience. More

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