Uzma Shafqat | Page 35

2 nd cadillac purchased from Kelly Cadillac I just purchased my second Cadillac SRX from Kelly Cadillac. I had previously purchased a 2012 SRX and now we traded it in for a 2016 SRX. The salespe I just purchased my second Cadillac SRX from Kelly Cadillac. I had previously purchased a 2012 SRX and now we traded it in for a 2016 SRX. The salesperson Uzma Shafqt, Service Manager Lynn Yoder, Allen Hartz and Glenn Davis were awesome. Professional, courteous and very helpful. No question went unanswered. What a great customer experience. They want to satisfy your Cadillac purchase. Thank you Susan and Ed More

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Amazing zero pressure wonderful people and owner to deal wit Just a awsome experience for my wife. Cant say enough about uzma shafqat, sales. The entire staff was awsome and made it a great experience. Just a awsome experience for my wife. Cant say enough about uzma shafqat, sales. The entire staff was awsome and made it a great experience. More

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Kelly Cadillac Team Exceeds our Expectations! We recently purchased a pre-owned vehicle; our sales person, Uzma Shafqt made the entire experience very relaxing and pleasurable. Her ultimate goal We recently purchased a pre-owned vehicle; our sales person, Uzma Shafqt made the entire experience very relaxing and pleasurable. Her ultimate goal was to understand our needs without the pressure of making a hasty decision. During our visit, she introduced us to Geoff Kelly and Allen Hartz, which made us "feel at home." When we were ready to close the deal, we had the opportunity to work with Glenn Davis, who was very knowledgeable and gave careful attention to detail regarding the transaction. Approximately eleven days past the dealer warranty date, we discovered there were some major issues with the vehicle; Scott Hansen, who was very understanding and accommodating, gave us the good news that Kelly Cadillac would cover the entire expense to make the repairs and that it would not cost a cent. He also loaned us a brand new Cadillac to drive while the repairs were being made. There are no words to express our gratitude for the outstanding service provided by Kelly Cadillac! More

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Uzma Shafqat Uzma did a excellent job helping us. She was very professional and knowledgeable in explaining the vehicle (SRX) to us. We enjoyed working with her. Uzma did a excellent job helping us. She was very professional and knowledgeable in explaining the vehicle (SRX) to us. We enjoyed working with her. More

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Above and beyond Uzma Shafqat was my salesperson. She did an outstanding job showing me the vehicle i was interested in, explaining the options and rebiewing the term Uzma Shafqat was my salesperson. She did an outstanding job showing me the vehicle i was interested in, explaining the options and rebiewing the terms. She was polite and professional, as were the entire team. I had left tghe dealership while I waited to hear about financing. Once a deal was struck I returned to the dealership with my trade. About a mile from the dealership my trade decided to break down. Uzma handled the situation well providing towing information and coming out to me with a ride to the dealership. Great team. Nice facility and great customer service. Thank you Uzma More

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Purchase I would like to say Uzma Shafqat is a asset to the dealership & goes out of her way to serve clients. Uzma goes out of her way to make her client hap I would like to say Uzma Shafqat is a asset to the dealership & goes out of her way to serve clients. Uzma goes out of her way to make her client happy. Jeff the owner also does a wonderful job with his dealership. More

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Second Time - Still a Charm Since our first experience with Kelly Cadillac in 2016, we have been very pleased with the friendly, knowledgeable staff throughout the dealership - f Since our first experience with Kelly Cadillac in 2016, we have been very pleased with the friendly, knowledgeable staff throughout the dealership - from sales to management, from finance to service. When it was time for us to get a larger vehicle, our first thought was to return to Kelly; we were very pleased with their excellent customer service approach. Working with Uzma Shafqat, who sold us our first car, was most helpful, courteous, thorough, and professional. She took the time to discuss what our needs were; what we were looking for both in terms of vehicle choices and financing options; and then made a number of suggestions that could meet our needs and expectations. Uzma showed us a number of vehicles, both sedans and SUV's. After test driving several, we selected the SRX model. Glenn Davis and Mark Gagliardi expeditiously processed and fully explained the paperwork; e.g. lowest financing terms, registration, and insurance card so that we were able to take the car home the same day. We'll be back for when servicing is due and to pop in and say "hello." More

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Excellent buying experience It was a pleasure buying my used CTS from this dealership. ALL employees I dealt with were extremely helpful and courteous. Unlike other dealerships It was a pleasure buying my used CTS from this dealership. ALL employees I dealt with were extremely helpful and courteous. Unlike other dealerships, who often exert a lot of pressure, these folks were friendly and made it a good buying experience. All issues were addressed to my satisfaction, and I look forward to returning when service on my vehicle is needed. More

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Excellent Customer Service This was truly the best car buying experience I have ever had. I felt extremely cared for and confident in my decision. No pressure and highly sensit This was truly the best car buying experience I have ever had. I felt extremely cared for and confident in my decision. No pressure and highly sensitive to my needs. Sharon George More

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Highly Recommended!! This dealership is very precise! Excellent knowledge on the inventory, Relaxed atmosphere and comfortable! Everything on their lot is the best that ca This dealership is very precise! Excellent knowledge on the inventory, Relaxed atmosphere and comfortable! Everything on their lot is the best that can be expected. Everyone of the associates treat the vehicles as if they were their own. Can't say enough about my experience with Kelly Cadillac! See Uzma Shafqat, she will treat you very well! She definitely went the extra mile to make sure my wife and I understood the electronics and components that are featured with the CTS that we purchased. Uzma has the experience to get the job done!! Kent & Janine Ephrata, Pa. More

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