V Moua | Page 3

My first time there, really impressed with their work, professionalism and courteousness, enjoyed my experience with Sacramento Lexus. professionalism and courteousness, enjoyed my experience with Sacramento Lexus. More

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I purchased my vehicle from them in 2015, have ALWAYS brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repai brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repair it and keep giving me excuses as to why they can't. Each service rep gives me a different story, very disappointed in their services. I have poured thousands of dollars for upkeep of my car at this dealership, yet they won't take responsibility for their failures. This month, they left my car out. the hot sun caused a crack in the windshield. Very very unhappy. Lithia motors, please take responsibility, the prior owner did. More

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This was first time at Lexus Sacramento dealer for service, they promised the time I made, after the service everything is smooth, I will go there for the next time. service, they promised the time I made, after the service everything is smooth, I will go there for the next time. More

by goodpoker33 Verified Customer Verified Customer

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V went over the different packages. And also explained the next service that will be required. And also explained the next service that will be required. More

by SABYROCKSU Verified Customer Verified Customer

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It was done timely and the cost was what was estimated The loner was nice The loner was nice More

by jamcronald Verified Customer Verified Customer

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I made an appointment. When I made the appointment I told them about my drivers seat issue. When I dropped the car off they didn't know about it. I explained my problem. Th When I made the appointment I told them about my drivers seat issue. When I dropped the car off they didn't know about it. I explained my problem. Then I was told the car was done with the service but they couldn't find the a problem with the seat. I made them drive the car with me. Then they heard the issue. Then I left the car there to have the seat repaired. More

by Markusdascher Verified Customer Verified Customer

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