VU DOAN
VU DOAN at Toyota of Rockwall

VU DOAN

Product specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of VU DOAN

November 17, 2025

Dealership Rating
Employee Rating

Quick process and reasonable price, we also had positive experience with sale person. We would come back More

by dinh.hien
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Price

Nov 18, 2025

Toyota of Rockwall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Toyota of Rockwall are glad to have you as a customer.

October 26, 2025

Dealership Rating
Employee Rating

We enjoyed working with ALL the staff at Toyota of Rockwall!! Many thanks to Mr. Vu in walking us through the process, as we waited for the arrival of our Land Cruiser! More

by Paula King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JEFF LAND , Marcia Strickland

Oct 26, 2025

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 21, 2025

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Employee Rating

Came in with my child and they were so helpful and kind and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had w More

by Rosabenavides23
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Oct 21, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 03, 2025

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Employee Rating

The purchase with Vu was good. But it went downhill from there. Kevin charged us for sakes tax which he shouldnt have. It took us almost a month to get a refund and the refund amou More

by bradholcomb66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: KEVIN PERKINS, Kaitlyn M was great. 5 stars.

Sep 07, 2025

Toyota of Rockwall responded

Thank you for this feedback, Brad. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 30, 2025

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Employee Rating

While we had to wait longer than expected, we are very happy with our purchase and our team of associates. More

by Jimnnicrohrer
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, JEFF LAND , KEVIN PERKINS

Aug 30, 2025

Toyota of Rockwall responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

July 02, 2025

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Employee Rating

Great experience! Everyone was very helpful! But it’s very HOT inside the dealership both days that I went there! More

by jenofer76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

Jul 02, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 31, 2025

Dealership Rating
Employee Rating

Our salesperson was Vu and he was great! Very easy to work with and delivered on everything we discussed, More

by klillich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

May 22, 2025

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Employee Rating

Awesome communication with the salesperson. He made me feel at ease traveling from out of town to purchase a vehicle. Financing and paper work was a breeze and I was quickly out the door with m More

by imlostineurope2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: KEVIN PERKINS

May 22, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

April 23, 2025

Dealership Rating
Employee Rating

When I arrived, Vu had the car waiting to show me. Very considerate , knowledgeable, Ready! More

by quilter462000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land

Apr 23, 2025

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Please let us know if we can be of any more assistance.

April 12, 2025

Dealership Rating
Employee Rating

Everyone was nice and courteous they explained everything well and made sure that I got what I was looking to buy More

by Kevindwoods71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land

Apr 12, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

1

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