VU DOAN
VU DOAN at Toyota of Rockwall

VU DOAN | Page 2

Product specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

Contact Me
4.9
37 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

3 mos

4.9

37 Reviews

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37 Reviews of VU DOAN

January 10, 2026

Dealership Rating
Employee Rating

Very grateful and a blessing to come back and receive such great support..VU the salesman was such a good person and Steve gave his all to help me purchase my new car!! I’m very thankful for all that the More

by denisemckinnney9532
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve

Jan 11, 2026

Toyota of Rockwall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

December 12, 2025

Dealership Rating
Employee Rating

The process was quick, easy and out the door. They really made sure that everything was checked and the health of the vehicle was good. More

by PASTORMBHENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 04, 2025

Dealership Rating
Employee Rating

Just bought my 3rd car from Rockwall Toyota. Honest, low pressure, great pricing! Vu Doan helped me with this purchase. He’s the best! More

by dvbask
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel

Dec 04, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 17, 2025

Dealership Rating
Employee Rating

Quick process and reasonable price, we also had positive experience with sale person. We would come back More

by dinh.hien
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Price

Nov 18, 2025

Toyota of Rockwall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Toyota of Rockwall are glad to have you as a customer.

October 26, 2025

Dealership Rating
Employee Rating

We enjoyed working with ALL the staff at Toyota of Rockwall!! Many thanks to Mr. Vu in walking us through the process, as we waited for the arrival of our Land Cruiser! More

by Paula King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JEFF LAND , Marcia Strickland

Oct 26, 2025

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 21, 2025

Dealership Rating
Employee Rating

Came in with my child and they were so helpful and kind and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had w More

by Rosabenavides23
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Oct 21, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 03, 2025

Dealership Rating
Employee Rating

The purchase with Vu was good. But it went downhill from there. Kevin charged us for sakes tax which he shouldnt have. It took us almost a month to get a refund and the refund amou More

by bradholcomb66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: KEVIN PERKINS, Kaitlyn M was great. 5 stars.

Sep 07, 2025

Toyota of Rockwall responded

Thank you for this feedback, Brad. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Sep 07, 2025

Toyota of Rockwall responded

Thank you for this feedback, Brad. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 30, 2025

Dealership Rating
Employee Rating

While we had to wait longer than expected, we are very happy with our purchase and our team of associates. More

by Jimnnicrohrer
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, JEFF LAND , KEVIN PERKINS

Aug 30, 2025

Toyota of Rockwall responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

July 02, 2025

Dealership Rating
Employee Rating

Great experience! Everyone was very helpful! But it’s very HOT inside the dealership both days that I went there! More

by jenofer76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

Jul 02, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 31, 2025

Dealership Rating
Employee Rating

Our salesperson was Vu and he was great! Very easy to work with and delivered on everything we discussed, More

by klillich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

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