Vadim Russu | Page 26

Great service very professional Vadim was easy to work with, really knows the business. They really make an outstanding effort. Everything was ready to go at time of pickup, well pr Vadim was easy to work with, really knows the business. They really make an outstanding effort. Everything was ready to go at time of pickup, well prepared. More

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A unique experience that couldn't be had anywhere else I'm overall experience with RBM of Alpharetta has been a pleasant one. Everyone was eagerly nice and helpful in every way imaginable. From the process I'm overall experience with RBM of Alpharetta has been a pleasant one. Everyone was eagerly nice and helpful in every way imaginable. From the process of learning all the features of my new car to the test drive itself was very straight forward and relaxed. Kyle and Vadim went above and beyond to get my business and I was very happy to give it to them. More

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Great Experience with Vadim!!! Vadim made our car buying experience smooth and easy. He was incredibly knowledgeable about the car we were looking at, beyond patient with our questi Vadim made our car buying experience smooth and easy. He was incredibly knowledgeable about the car we were looking at, beyond patient with our questions, and very transparent in all our interactions. I’m only giving him 5 stars because 6 wasn’t an option. More

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Absolutely worth the drive up from the city!!! My wife and I had been looking for a new GLE for over a month. We've owned ML350s for 10+ years, so we didn't really need to be sold on MB, or the ve My wife and I had been looking for a new GLE for over a month. We've owned ML350s for 10+ years, so we didn't really need to be sold on MB, or the vehicle. We just wanted the right car, at the right price, and to deal with people we trusted. We talked with, or emailed dealerships all over the metro area, and as far away as Birmingham. Pam Banda was by far THE most responsive, informative, transparent, and easy to work with agent. I'd say that not just for this experience, but for any of our car buying experiences...ever. We popped in unexpectedly and unluckily for us, Pam was with another customer, but she wanted to make sure we didn't have to wait on her. She asked Vadim Russu to help us, and he was just as incredible. Took us out for a test drive, showed us all the updates/upgrades to the car since our last one, answered all our questions, and was again...incredible. Then he worked with us to get us a good deal on our trade in. We were absolutely his singular focus. Then he talked with us what the Finance experience would be, and asked us questions about what was important to us there to make sure we lined up well with the Finance team when we got in there. Really great, customer centric approach. Next was Tom Ahern who finalized the paperwork. Other than giving me a hard time for the Dodger's sweatshirt I was wearing :-), he was as great as Pam and Vadim. Made everything so easy, answered all our questions, and worked with us to meet our needs. Then we finished off with Diane who was our "concierge". She sat with us for almost an hour and taught us all sorts of stuff about the car that we may have spent months trying to figure out on our own. All that was going on while Vadim was shining up our tires (in addition to the detailing that they'd already done). End to end, an incredible buying experience. Great people that just truly enjoyed their jobs and were all VERY good at them. It was "not" a bunch of people doing their jobs in silos. It was very much an end to end "experience" that was really enjoyable. We live about 10 minutes from MB of Buckhead, and by being who she is, Pam made it easy for us to decide to drive the 35-40 minutes to Alpharetta. Then everyone else really delivered the same experience in a way that we’ll remember, and we'll tell everyone else about. A really great team that created a really great experience. More

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Smooth ride! Best experience my husband and I have had purchasing a new car. First time st RBM and Vadeem made the process super smooth and we are very happy with Best experience my husband and I have had purchasing a new car. First time st RBM and Vadeem made the process super smooth and we are very happy with our purchase! More

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Outstanding Professionalism It is with profound gratitude that my wife and I extend our sincere appreciation for the services you have rendered in helping out with polite and hum It is with profound gratitude that my wife and I extend our sincere appreciation for the services you have rendered in helping out with polite and humble manner for the purchase of our 2nd new Mercedes-Benz, 2018 GLC 300 on 21st Mar 2018. More

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5 Star Experience Just purchased my first Mercedes at RBM of Alpharetta! Best auto purchasing experience of my life and my Sales Manager, Vadim Russu was outstanding! I Just purchased my first Mercedes at RBM of Alpharetta! Best auto purchasing experience of my life and my Sales Manager, Vadim Russu was outstanding! I highly recommend this dealership and Vadim. What is it like driving my new Mercedes, two words, nirvana and sublime! More

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Great experience! We recently purchased a GLA 250 from Vadim! He was extremely knowledgeable and courteous. He helped us through the process from start to finish. We hi We recently purchased a GLA 250 from Vadim! He was extremely knowledgeable and courteous. He helped us through the process from start to finish. We highly recommend him as your future sales associate at RBM. We visited other dealerships and were disappointed with their service. It was refreshing to have a salesman who answered all our questions and had superior follow-up. We will definitely use Vadim and RBM for future vehicle purchases. More

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Best Experience - Great Team of Employees - Vadim Russu Being a new Mercedes Benz vehicle owner, I want to share a quick experience for Vadim Russu and the staff at RBM of Alpharetta. I had never considered Being a new Mercedes Benz vehicle owner, I want to share a quick experience for Vadim Russu and the staff at RBM of Alpharetta. I had never considered owning a Mercedes before yesterday but, the staff made my experience so enjoyable, easy, and comfortable. I cannot thank all of the people that I met but, a special thanks to Vadim, Tom, the lady that showed me how to perform all the settings in the vehicle, and Neil who thanked me for my business. Vadim Russu (our salesperson) helped explain everything clearly to my wife and I about the vehicle, test-drove the vehicle with us, and answered our questions. We have owned over 28 vehicles in our life but, I must admit this experience was one of the best we have had. The process was simple, not intimidating and we were treated with respect by all that we met. What a wonderful experience. More

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Clark's Review The experience at RBM was very straight forward and transparent. The sales people were very well informed and helpful. The overall experience was very The experience at RBM was very straight forward and transparent. The sales people were very well informed and helpful. The overall experience was very good. More

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