Dealership Experience
9 yrs
Industry Experience
9 yrs
Specialties & Trainings
Expert GM
41 Reviews
Write a Review41 Reviews of Van Bouttirath
February 03, 2024
Great experience. Spencer rocks. Couldnt be happier with the entire process. Will contine to be back to Royal for all my future needs. Spencer rocks. Couldnt be happier with the entire process. Will contine to be back to Royal for all my future needs. More
Other Employees Tagged: Spencer Harris
January 10, 2024
The dealer I worked with was very helpful and thorough through the entire process. He explained things and broke them down as they needed to be. through the entire process. He explained things and broke them down as they needed to be. More
Other Employees Tagged: Spencer Harris, Andy Villa
October 01, 2023
Excellent personnel, personable, friendly. Great experience. Sale Representative answered all my questions and more. Excellent place to shop and buy. Great experience. Sale Representative answered all my questions and more. Excellent place to shop and buy. More
Other Employees Tagged: Matthew Kuntz
July 04, 2023
After the usual high pressure sales tactics, Amanda and Royal were a refreshing change. Shopping online we found an XT5 we wanted to drive. It was well worth the drive and time. Amanda met us, showed us se Royal were a refreshing change. Shopping online we found an XT5 we wanted to drive. It was well worth the drive and time. Amanda met us, showed us several XT5’s and found the one we wanted. No pressure, no games, no hassle. We came back the next day and car was ready to go. Roger closed the sale and did the paperwork. Great dealership, managers and sales team. This was the first American made car I have bought since 1978. 5 stars all around. More
Other Employees Tagged: Amanda Hayes, Roger Selby
June 17, 2023
I picked up a new Escalade which I ordered with the support of Chance Lamey, one of Royal Caddilac’s sales consultant. Throughout the process beginning with placing the order through the completion of support of Chance Lamey, one of Royal Caddilac’s sales consultant. Throughout the process beginning with placing the order through the completion of all necessary paperwork and payment Chance demonstrated exceptional professionalism, a calm and cordial interface and an outstanding knowledge of the vehicle as well as the processes involved in ordering the vehicle and a high degree of proficiency with the various computer interfaces necessary to execute the ordering and purchase. He answered any and all questions demonstrating excellent knowledge regarding any and all aspects of vehicle options and processes and procedures. He carefully and energetically made the process move along thoroughly and with a demonstrated focus on valuing my time while not rushing. I could not be more pleased nor satisfied with Chance and of course the new vehicle. Chance took the initiative to request vehicle information and photos to expedite the vehicle evaluation process prior to my arrival at Royal. He also carefully explained the various warranty options being offered with out and undue pressure but with thoroughness. All in all, a great experience by a very capable and talented young professional. More
Other Employees Tagged: Chris Savastano, Chance Lamey , Suzan - Prior cashier and now in vehicle upgrade.
March 15, 2023
Dealership was great and Karelly was awesome to work with. Very kind and professional. Karelly and the dealership make the trade in and buying process smooth, easy and seamless. Couldn’t be happier! T with. Very kind and professional. Karelly and the dealership make the trade in and buying process smooth, easy and seamless. Couldn’t be happier! Thank you! More
Other Employees Tagged: Karelly Mendoza
March 08, 2023
Ethan and Jose were so helpful in my new car journey! Thank you so much for helping me search for the perfect vehicle! I really appreciate all your time you have spent working with me on this. Thank you so much for helping me search for the perfect vehicle! I really appreciate all your time you have spent working with me on this. More
Other Employees Tagged: Ryan Robb, Jose Ramirez, Ethan Blake
February 01, 2023
One of the best car buying experiences I've had. I liked not having to talk to multiple people to complete the transaction. I liked not having to talk to multiple people to complete the transaction. More
Other Employees Tagged: Derek Deckens
December 14, 2022
Daniel Acuna and Royal made the car buying experience better than I could’ve imagined. The process was smooth and stress free. Daniel worked with me on my time and terms, not pressuring me or rushing my better than I could’ve imagined. The process was smooth and stress free. Daniel worked with me on my time and terms, not pressuring me or rushing my decision. From my first call to the dealership to confirm car availability to it being delivered (sight unseen) he stayed in contact with me, informing me at every step of the way. The delivery driver was professional and courteous. My car was even better than I had anticipated. Very clean and great condition (used). I absolutely recommend both Daniel and Royal to anyone needing a vehicle, and will go back for future vehicles. More
Other Employees Tagged: Daniel Acuna , The woman who answered my calls to the dealership. Main secretary?