Vanessa Dean
Vanessa Dean at Pearson Nissan Of Ocala

Vanessa Dean

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.7
253 Reviews
4.7

253 Reviews

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253 Reviews of Vanessa Dean

June 21, 2025

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Employee Rating

Quality service dropped my truck off got it back same day. Took longer than expected dealership was working with Nissan about warranty stuff..Pearson got it figured out and it didn’t cost me a dime! Than More

by KELVIN.LUCKY357
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Recommend Dealer
Yes

June 21, 2025

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Vanessa was great! !! She gave me a quote, told me the options and we worked from there. Had a quote from a 3rd party vendor who told us it would be much more and requ More

by jonlfiedler
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Recommend Dealer
Yes

June 20, 2025

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Always great costumer service, car is always done super quick and fast. And they communicate very well More

by Jahneisha Withey
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Recommend Dealer
Yes

June 20, 2025

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Worst experience ever not only did you not fix my car you treated me like I didn’t deserve to have my car fixed! More

by singmeamelody19
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Recommend Dealer
No

June 18, 2025

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My van's service was completed when promised. The service writer was polite and professional..Great experiance! More

by MAXWELLS_KENNEL
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Recommend Dealer
Yes

June 16, 2025

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My experience with Nissan and with Vanessa their service advisor has always been a great one. More

by Cds007
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Recommend Dealer
Yes

June 12, 2025

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Very pleasant service rep to work with. The customer service waiting area wasn’t great More

by gary.lenhart
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Recommend Dealer
Yes

June 06, 2025

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Considering they took over 2,000 from me and didn't fix anything on my car, they see horrible. They get what they can out of you and then your on your own. Don't use this service department. More

by Brebaby2011
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Recommend Dealer
No

June 05, 2025

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Good service department, good work done. Reasonable price. Timely service, knowledgeable customer service representative, and technicians More

by norwood.jasper62
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Workmanship
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Service Communication
Recommend Dealer
Yes

June 04, 2025

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Vanessa is AMAZING! She always gets me in and out in a timely manner, is very knowledgeable when it comes to my vehicle. I recommend her to everyone!! As long as she is More

by vpebbles26
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Recommend Dealer
Yes
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