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Vannessa Thompson

Overview Reviews (39) Inventory (499)

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Vannessa Thompson

Vannessa Thompson | Page 3

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9

39 Reviews

Overview Reviews (39) Inventory (499)

4.9

39 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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39 Reviews of Vannessa Thompson

January 11, 2026

Dealership Rating

Employee Rating

Great service as usual. Set me up an appt. the day after I called. In and out within an hour. ''SWEEEEEEEET''. Set me up an appt. the day after I called. In and out within an hour. ''SWEEEEEEEET''. More

by Ken

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Molstead, Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance, Chris Hoeft

Jan 12, 2026 -

Mike Molstead Motors responded

Thanks for the great review! We’re glad we could get you scheduled quickly and have you in and out.. We truly appreciate your business and your feedback.

January 02, 2026

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Employee Rating

Great service, Nice waiting area I appreciated the free car wash when I was done. car wash when I was done. More

by wunschconstruct

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 06, 2026 -

Mike Molstead Motors responded

Thank you for the great feedback! We appreciate you choosing Mike Molstead Motors and look forward to seeing you again!

December 13, 2025

Dealership Rating

Employee Rating

pretty happy with the way we are treated ,usually on schedule with appointments ,and everyone is very pleasant to work with. also i really like their free coffee. schedule with appointments ,and everyone is very pleasant to work with. also i really like their free coffee. More

by davechristoph

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Weigel, Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance, Chris Hoeft

Dec 26, 2025 -

Mike Molstead Motors responded

Thanks for the kind review! And we’re happy the coffee gets a thumbs-up!

September 11, 2025

Dealership Rating

Employee Rating

Fast service. Very friendly and knowledgeable staff! Will recommend for service and sales. Oh and free car wash! Very friendly and knowledgeable staff! Will recommend for service and sales. Oh and free car wash! More

by jonimc

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Sep 16, 2025 -

Mike Molstead Motors responded

Thank you for the great review! We're glad to hear our team made a positive impression. We appreciate your recommendation and are happy you took advantage of the free car wash too! Looking forward to seeing you again for service or sales.

August 26, 2025

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Employee Rating

my car was very clean after having it detailed,I appreciated getting in all the little cracks etc.Thank You appreciated getting in all the little cracks etc.Thank You More

by edreb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance

Aug 27, 2025 -

Mike Molstead Motors responded

Thank you so much! We're really glad to hear you were happy with the detail! We appreciate your kind words and look forward to taking care of your car again in the future!

July 16, 2025

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Employee Rating

Everthing was very good an on time thanks. I will be back fore help soon. I will be back fore help soon. More

by digkreb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp

Jul 18, 2025 -

Mike Molstead Motors responded

Thank you! We're glad everything went smoothly and on time. We look forward to helping you again soon!

July 16, 2025

Dealership Rating

Employee Rating

Great service and friendly staff . Very fast service got the car in and oil change done as well as looking at a recall item. Very fast service got the car in and oil change done as well as looking at a recall item. More

by ranjeanc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton

Jul 18, 2025 -

Mike Molstead Motors responded

Thank you for the kind words! We're happy to hear our team took care of everything quickly and efficiently. We appreciate your trust and look forward to seeing you again!

July 07, 2025

Dealership Rating

Employee Rating

Very fast and efficient service. The cost was exactly what my estimate was. I'm always satisfied with them. The cost was exactly what my estimate was. I'm always satisfied with them. More

by ssomers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance

Jul 14, 2025 -

Mike Molstead Motors responded

Your satisfaction means a lot to us, and we look forward to serving you again!

July 02, 2025

Dealership Rating

Employee Rating

Awesome service. Renee is very helpful and keeps me updated on my truck, and goes the extra mile to make sure I have my truck done on time. Renee is very helpful and keeps me updated on my truck, and goes the extra mile to make sure I have my truck done on time. More

by jacobscurtisd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance

Jul 14, 2025 -

Mike Molstead Motors responded

Thank you for the awesome feedback! We’ll be sure to pass along your kind words to Renee! Thanks for choosing Mike Molstead Motors!

June 23, 2025

Dealership Rating

Employee Rating

Excellent service here. Waiting at the dealership is a very pleasant experience. There are all amenities that you might want as you wait. Waiting at the dealership is a very pleasant experience. There are all amenities that you might want as you wait. More

by theresa.teacher

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 30, 2025 -

Mike Molstead Motors responded

Thank you for the great feedback! We appreciate your support and look forward to serving you again!

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