Vernon West

Deceptive sales practices and downright dishonest! Jason Butera - Finance Manager Vernon West - Sales Manager Jason Pike - General Manager After I agreed on the price of a used vehicle, Orange Jason Butera - Finance Manager Vernon West - Sales Manager Jason Pike - General Manager After I agreed on the price of a used vehicle, Orange Buick used every opportunity to increase its profit in ways that are unethical or harmful to the buyer: - Refused to take a check for the entire cost of the car - Mandated partial payment on a credit card, then charged a credit card surcharge -Added $899 dealer fee -Added $1,200 Global Appearance fee -Overcharged for registration and sales tax... then refused to refund the money After ALL of that, Orange Buick charged the following UNDISCLOSED FEES: $ 85.00 Consolidated Services of Indiana Fee 104.90 Courier Fees (FedEx & Services) 30.00 Temporary Registration Fees (2 Temp Plates) 95.00 ACH Electronic Filing Fee 300.00 Out-of-State Title Services DLR Fee More

Report | Print

Very happy with my overall experience with your dealership but still waiting for my other key fob. I have heard nothing for over a week at this point. I was promised my second key fob and if the dealership but still waiting for my other key fob. I have heard nothing for over a week at this point. I was promised my second key fob and if the previous owner isn't responding I still need a second fob. I would appreciate someone following up on this. I love my Bronco and would have given Seth 5 stars other than the key fob issue. More

by susan35 Verified Customer Verified Customer

Report | Print

This dealership is always a great experience From sales to service it is all exceptional 👌 to service it is all exceptional 👌 More

by wreese4 Verified Customer Verified Customer

Report | Print

Everyone involved was very professional and helpful. Will do business again when I’m ready to upgrade Will do business again when I’m ready to upgrade More

by Juggie23 Verified Customer Verified Customer

Report | Print

nice people easy to deal with - service department was very nice and knowledgeable -they do what they say very nice and knowledgeable -they do what they say More

by tony@trswireless.com Verified Customer Verified Customer

Report | Print

Marrisa and the OB team worked together to get me the deal I wanted and provide information to help me decide. deal I wanted and provide information to help me decide. More

by athenawize Verified Customer Verified Customer

Report | Print

Everyone was friendly and knowledgeable. The best part was upfront pricing and a smooth easy sales process. The best part was upfront pricing and a smooth easy sales process. More

by holmesmc Verified Customer Verified Customer

Report | Print

Everything was great and I will definitely shop here again Osiris my salesperson was completely up front, honest and a pleasure to deal with! again Osiris my salesperson was completely up front, honest and a pleasure to deal with! More

by kelly@allavance.com Verified Customer Verified Customer

Report | Print

Awesome Seth and the Manager there were two of the best and nicest sales persons I’ve met since I’ve been here in Florida. Straight up with their customers. and nicest sales persons I’ve met since I’ve been here in Florida. Straight up with their customers. More

by 1889MARIA Verified Customer Verified Customer

Report | Print

Great experience with this dealership! Highly recommend anybody to check out Orange Buick GMC. Thanks, Casey Highly recommend anybody to check out Orange Buick GMC. Thanks, Casey More

by Casey Barker Verified Customer Verified Customer

Report | Print