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Veronica Herndon

Overview Reviews (69)

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Veronica Herndon

Veronica Herndon | Page 5

Finance Manager

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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5.0

69 Reviews

Overview Reviews (69)

Dealership Experience

24 yrs

Industry Experience

28 yrs, 3 mos

Languages Spoken

English

5.0

69 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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69 Reviews of Veronica Herndon

August 11, 2024

Dealership Rating

Employee Rating

Very friendly and welcoming. Clean and everyone is so help no matter who you are working with. Clean and everyone is so help no matter who you are working with. More

by dward2020

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Kopeck, Raul Garcia, Dereck Cummings

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Aug 12, 2024 -

DeMontrond Buick GMC responded

What a great review, Dward2020! Thank you very much for your business and we look forward to working with you again in the future!

July 31, 2024

Dealership Rating

Employee Rating

Juan was a delight to do business with. Honest, upfront, and a great positive aspect, from negotiations to delivery. Honest, upfront, and a great positive aspect, from negotiations to delivery. More

by Juan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Liscano

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Jul 31, 2024 -

DeMontrond Buick GMC responded

Your business and review of Juan on the sales team is greatly appreciated. We are happy to help and strive to provide a great experience always. Please remember that we're always here to assist you with any future automotive needs! Congratulations on your new vehicle!

July 27, 2024

Dealership Rating

Employee Rating

Came in to purchase a truck after mine was stolen. From the minute I walked in I was helped quickly, all of my questions were answered by Juan, Tank and Veronica. Juan was able to find me exactly what From the minute I walked in I was helped quickly, all of my questions were answered by Juan, Tank and Veronica. Juan was able to find me exactly what I was looking for. I have purchased trucks from a few other dealerships but will now be a repeat customer at DeMontrond. Thanks for all the help! More

by amartinsen0522

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas "TANK" Clark, Juan Liscano

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Jul 27, 2024 -

DeMontrond Buick GMC responded

Hi amartinsen0522, thank you so much for your incredible review! We’re thrilled to hear that our team made your car-buying experience special. Your feedback brightens our day and motivates us to keep providing top-notch service. If you need anything, please don’t hesitate to reach out. Enjoy every mile in your new truck!

June 15, 2024

Dealership Rating

Employee Rating

They had great service. Were approached quickly and politely and were shown the card we requested in no time. Raymond was a great sales associate and very friendly. Veronica Were approached quickly and politely and were shown the card we requested in no time. Raymond was a great sales associate and very friendly. Veronica and Christian in the finance office were polite and personable and took care of us. More

by Ashtyrose4112

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Kopeck, Reymund Esquivel

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Jun 17, 2024 -

DeMontrond Buick GMC responded

Ashtyrose4112, thank you for the review and kind words about Raymond! We work hard to make purchasing a vehicle from us pleasant and we are so glad it shows. Wishing you many happy miles ahead!

June 12, 2024

Dealership Rating

Employee Rating

Everyone l came in contact with was very helpful and friendly. Juan and Veronica went out of their way to make sure l had all the information and Juan personally picked me up at the airport and brought friendly. Juan and Veronica went out of their way to make sure l had all the information and Juan personally picked me up at the airport and brought me to the dealership to close out the deal! More

by andersonrandy218

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Liscano

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Jun 13, 2024 -

DeMontrond Buick GMC responded

We are grateful for your kind words, andersonrandy218! Your positive review is the best encouragement for us to keep providing excellent service! Congratulations on your new vehicle!

May 28, 2024

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Employee Rating

Staff was outstanding, explained very clearly. Smooth transition, Love my new vehicle. Will definitely purchased from this dealer again. Smooth transition, Love my new vehicle. Will definitely purchased from this dealer again. More

by Ashley S

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marc Martinez, Jeff Hika

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May 29, 2024 -

DeMontrond Buick GMC responded

Hi, Ashley! It brings us great joy to hear that you had a wonderful experience with our team! We are delighted that we were able to meet your expectations and thank you for choosing us for your automotive needs.

May 23, 2024

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Employee Rating

Veronica Herndon and Alejandro were very professional and knowledgeable which made the process seamless and time efficient. knowledgeable which made the process seamless and time efficient. More

by Dondi3ksr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alejandro Arriaga

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May 23, 2024 -

DeMontrond Buick GMC responded

Thank you, Dondi3ksr, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

May 24, 2024 -

DeMontrond Buick GMC responded

Your business and review of Alejandro on the sales team is greatly appreciated. We are happy to help and strive to provide a great experience always. Please remember that we're always here to assist you with any future automotive needs! Congratulations on your new vehicle!

May 21, 2024

Dealership Rating

Employee Rating

Thank you so much to all the stuff! ! they were all nice once to enter the building and to Raul for the big help he did to help me trade my car for a newer and nicer car!! ! they were all nice once to enter the building and to Raul for the big help he did to help me trade my car for a newer and nicer car!! More

by margavaz10quez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cooper Besett, Raul Garcia, Jeff Hika

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May 22, 2024 -

DeMontrond Buick GMC responded

Margavaz10quez, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Juan's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

May 09, 2024

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Employee Rating

The staff were friendly and the service was great. Juan did an excellent job. I would recommend to my friends. Juan did an excellent job. I would recommend to my friends. More

by S.jenkins250

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cooper Besett, Thomas "TANK" Clark, Juan Liscano

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May 10, 2024 -

DeMontrond Buick GMC responded

Taking the time to leave this review means a lot to us, S.Jenkins250. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

May 05, 2024

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Employee Rating

Veronica, Juan and Marcus where super helpful and took grest care of me!Juan and Marcus worked really good together to make sure I was taken care of. Veronica and Cooper worked out the best deal for me. G grest care of me!Juan and Marcus worked really good together to make sure I was taken care of. Veronica and Cooper worked out the best deal for me. Great car buying experience More

by Ashley Gonzalez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cooper Besett, Juan Liscano, Marc Martinez , Vic

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May 06, 2024 -

DeMontrond Buick GMC responded

Thank you, Ashley, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.