Veronica Lichaa | Page 29

Car buying made easy Our experience with Academy Honda was smooth and painless. We were looking for a Honda Accord EX-L Hybrid and put in an inquiry through AARP/TrueCar a Our experience with Academy Honda was smooth and painless. We were looking for a Honda Accord EX-L Hybrid and put in an inquiry through AARP/TrueCar and got responses from several Honda dealers in the area. Megan Byrnes, an Internet Sales Consultant at Academy Honda, sent me quotes on several cars that they had in stock. The prices were the lowest and the quotes included all the fees that would be involved in the purchase. When Megan called me there were 2 cars that we were interested in and my wife and I decided to go look at them. At the dealership we were assisted by Sales Consultant Mina Sur More

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Great experience purchasing Decided to purchase a 2018 CRV EX-L model from DCH Academy Honda. The whole transaction from start to finish went smooth. All of the employees we ca Decided to purchase a 2018 CRV EX-L model from DCH Academy Honda. The whole transaction from start to finish went smooth. All of the employees we can into contact with were courteous and professional. They quoted a price online and that's what I paid. I will always recommend your dealership if any family or friends wants to buy a Honda. Great job!! Thank you. More

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Smooth Buying Experience - Thanks DCH! After 8 different dealerships we struck gold when we called DCH and spoke to Megan. I am so glad we drove the extra miles to go to DCH. As soon as w After 8 different dealerships we struck gold when we called DCH and spoke to Megan. I am so glad we drove the extra miles to go to DCH. As soon as we arrived, the atmosphere was stress free and Megan introduced us to Brendan, who was super positive and diligent. We felt like he was truly working for us unlike our experiences at other dealerships. He followed up with us after the sale which is a huge plus. Besides the pricing and service, Veronica in finance finalized our transaction with ease and no pressure. After all paperwork was done, Mr. Adrian Acosta (management) took time out hear about my experience. He was very professional and attentive. This dealership puts customer service first because they know the rest will follow and I highly recommend them for their integrity and for their overall approach to giving the best experience possible. Job well done DCH staff. Thank you. More

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Exceeds expectations! He took the time to give me all of my options and was never disrespectful to my doubts. He worked with me and made sure that I knew what I was getting He took the time to give me all of my options and was never disrespectful to my doubts. He worked with me and made sure that I knew what I was getting into and made me feel secure in the decision I had to make in buying my car. More

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No Hassle I sent an online request for lease details on a Civic & Accord. I listed the terms I was looking for and received a price quote email back. I though I sent an online request for lease details on a Civic & Accord. I listed the terms I was looking for and received a price quote email back. I thought they were reasonable and went in to the dealership. Bruno let me test drive both vehicles and I really liked the Accord. He honored my price quote with no hidden fees and no high pressure sales pitch. He explained everything in simple, understandable language and I was in and driving away with a new 2018 Honda Accord Sedan in about 3 hours. Thanks Bruno for making my experience hassle-free. Mary Jean Shay More

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Great buying experience. I had an excellent experience working with Bryan Gamble, Megan Byrnes, Hon Fung and Veronica Galluccio back in Nov 2017. I had been looking for a new I had an excellent experience working with Bryan Gamble, Megan Byrnes, Hon Fung and Veronica Galluccio back in Nov 2017. I had been looking for a new vehicle for a while. Thru an internet search I found the Civic Hatchback in the trim and color my wife wanted and the price I was comfortable with. I was really hesitant in purchasing a vehicle at this dealership because of the recent horrific experience with the service department over a simple issue and I had to contact Honda Headquarters to assist. The manager tried contacting me over their text messaging service in which I have yet to receive a response to. Besides that issue, I waited a few days and decided to send an internet request. Megan Byrnes contacted me right away and confirmed the vehicle was still available and the price. She set me up with Bryan Gamble and went for a test drive that night. I ended up taking the car home. Bryan and Hon Fung quickly set up paperwork. I guess thru the haste and excitement I also bought a dealer "extra" that I felt later was not worth the money. Bryan, Hon, and Veronica Galluccio quickly arranged to reverse the charge. Although it took some time and emails back and forth, the refund was processed and finished. Veronica stayed in contact throughout the waiting period. Bryan, Megan, Hon, and Veronica really helped put some faith back in the dealership. I'm still cautious of the service department, but I definitely would work with the sales team again More

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Great Deal on my Honda Ash was so honest and personable throughout the entire process. He walked me through it as I was a new customer, and was happy to answer all of my que Ash was so honest and personable throughout the entire process. He walked me through it as I was a new customer, and was happy to answer all of my questions. Overall great guy, and would recommend him to all of my friends. More

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John Q Made our 1st Honda Leasing experience memorable!!! We had the pleasure of working with a unique and one of a kind salesman in John Q Mitchell....in which he showed tremendous patience, knowledge, and e We had the pleasure of working with a unique and one of a kind salesman in John Q Mitchell....in which he showed tremendous patience, knowledge, and excitement in our experience with DCH Academy Honda. “He made our 1st Honda Leasing experience memorable for years to come!!!” John was warm, funny, and did a phenomenal job educating us on every facet we needed to know on Leasing, and yes, he actually fed us Pizza while doing it..lol!! After looking at the various options presented along with the joy filled test drive, the choice was sparkling clear the loaded 2018 Honda Civic was the one. After revealing to him how loyal my wife has been, driving the same vehicle we Purchased off the sales floor 21 years ago, he surprised us in topping that experience by giving us the one we both wanted, right from the showroom floor..now that was impressive!! The final complete process was swift and painless with Veronica Galluccio, we were in and out before we knew it. We were able to complete the paperwork and get the keys to our new car! John then took the time to show my wife how to connect the phone to Android Auto, bluetooth, etc. Now with keys in hand and everything set up, we were on our way. We too wish to echo the many satisfied customers by saying..Thank you John Q and to the entire DCH Academy Honda family for an awesome Leasing experience. Referring goes without saying!! More

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Exceeded expectations with a new car lease! I had the pleasure of working with salesman, John Q Mitchell on a new car lease. He took the time to review my available options and made sure I was c I had the pleasure of working with salesman, John Q Mitchell on a new car lease. He took the time to review my available options and made sure I was comfortable throughout the entire process. After about an hour, with the assistance of Jason, Bryan Gamble, and Veronica Galluccio, I was able to complete my paperwork and get the keys to my new car! John Q then took the time to show me how to connect my phone to Android Auto, bluetooth, and explained some other cool features. I got a car that I love and can afford and couldn't be happier with my experience. I will definitely be referring my friends and family to John Q and the entire DCH Academy Honda family. More

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New car purchase Dch Honda was a complete joy to work with . From Megan setting up appt. to working with Ash who was above and beyond professional and friendly. Dch Honda was a complete joy to work with . From Megan setting up appt. to working with Ash who was above and beyond professional and friendly. More

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